Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Customization Makes It Stand Out
What do you like best about the product?
Ease of customization. Lots of available resources that understand the tool
What do you dislike about the product?
Taking over an existing org for a company can be messy based on who was there before you
What problems is the product solving and how is that benefiting you?
Tracking accounts and their potential growth
The Best CRM for Seamless Sales Management
What do you like best about the product?
I love how easy Salesforce Sales Cloud is to set up. Its powerful reporting and dashboard features are incredibly useful for tracking sales activities and managing pipelines. It stands out as the best CRM for its comprehensive capabilities, and I wouldn't change anything about it. I confidently recommend it with a perfect score of 10.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use the product for tracking sales activities and pipeline management, benefiting from its reporting and dashboard features.
Powerful Sales Tool With Smart Features, but Steep Learning Curve and High Costs
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it brings everything a sales team needs into one place — from managing leads and opportunities to tracking performance and automating tasks. It gives real-time visibility into the sales pipeline, helps teams collaborate more effectively, and uses AI insights to prioritize the right deals. Overall, it makes selling smarter and more efficient.
What do you dislike about the product?
One drawback of Salesforce Sales Cloud is that it can feel complex and overwhelming at first, especially for new users. The setup and customization require time and technical knowledge, and licensing costs can add up quickly. Additionally, without proper configuration, users might face data clutter or inefficiencies in workflows.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized sales processes and scattered customer data by bringing everything into one centralized platform. It helps track leads, opportunities, and customer interactions in real time, making it easier to manage relationships and close deals faster. This has improved visibility, collaboration, and productivity across the sales team, leading to more consistent results.
Boosts Sales Productivity with User-Friendly AI Features
What do you like best about the product?
This tool is quick, user-friendly, and packed with AI features that help boost the sales team's productivity.
What do you dislike about the product?
Nothing that I can remember, I like it most of the time.
What problems is the product solving and how is that benefiting you?
This tool is assisting sales teams worldwide in addressing performance challenges related to lead conversion.
Great Sales Process, No Major Dislikes
What do you like best about the product?
The way how sales process is made. Leads, opps, quotes
What do you dislike about the product?
I dont like lack of document generation and not flexible quote trmplate
What problems is the product solving and how is that benefiting you?
It streamline sales teams in the best way
Great for Data Organization, but Implementation and Cost Unpredictable
What do you like best about the product?
Sales cloud is helping us organize the data and be more assertive to reach clients and increase sales performance
What do you dislike about the product?
The timeline for implementation and the unpredictability of costs are concerns for me.
What problems is the product solving and how is that benefiting you?
It makes it easier to reach customers with the offers that are most compelling to them.
Simple and User-Friendly Experience
What do you like best about the product?
Really easy to navigate it and learn how to use it.
What do you dislike about the product?
Nothing, at this point everything is working very well
What problems is the product solving and how is that benefiting you?
It is very easy to search and find importants informationa about my clients
Unified Customer Data and AI Insights Make Sales Faster with Salesforce Sales Cloud
What do you like best about the product?
I like how Salesforce Sales Cloud unifies customer data, automation, and AI insights in one platform to drive smarter, faster sales decisions.
What do you dislike about the product?
I dislike that Salesforce Sales Cloud can feel overly complex and requires significant customization and setup time to unlock its full potential.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses the challenges of scattered customer information and inefficient sales tracking by bringing all pipelines together in one place. It streamlines workflows through automation and offers AI-powered insights, which help accelerate deal closures and boost team productivity.
Great Product with Easy Pipeline Tracking
What do you like best about the product?
Easy to track pipeline and opportunities for the sales team
What do you dislike about the product?
Nothing really it is a good product for the sales team
What problems is the product solving and how is that benefiting you?
Business processes
Cutting-Edge Tech and Streamlined Sales—No Complaints
What do you like best about the product?
Cutting edge technology. Streamlined sales motion.
What do you dislike about the product?
Nothing. It works well for us. It’s been a game changer.
What problems is the product solving and how is that benefiting you?
Giving reps a one place stop for all those sales motions.
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