Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Smooth and Efficient Workflow with Salesforce
What do you like best about the product?
I find working with Salesforce Sales Cloud offers smooth and easy transactions, greatly simplifying tasks and boosting efficiency for our team. The setup process was straightforward and smooth, with no significant challenges. Respectful collaboration with high-quality service improves our workflow, enhancing team productivity.
What do you dislike about the product?
I find creating quotes and managing leads slightly challenging, as it could be more intuitive. Additionally, on one occasion, I found some aspect of the service annoying, though it generally worked out in the end.
What problems is the product solving and how is that benefiting you?
I find the product makes transactions smooth and life easier, reducing workload and complications for higher team efficiency.
Great for Operations Tracking, But Needs Better Release Info
What do you like best about the product?
This platform offers businesses a way to track and monitor their operations.
What do you dislike about the product?
There is a noticeable lack of information provided about the new release features.
What problems is the product solving and how is that benefiting you?
Enhances operational efficiency and provides better business insights.
Great for Opportunity Management
What do you like best about the product?
Opportunity management is a huge component to managing our sales process. Using the innate features and forecasting has helped out team.
What do you dislike about the product?
Lack of marketing or focus on product at Salesforce events. Everything is overshadowed by agent force.
What problems is the product solving and how is that benefiting you?
Forecasting and Opportunity Process management.
Seamless Opportunity Tracking, Needs Better Lead Management
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its seamless integration capabilities, which enable us to automatically generate opportunities and enhance business tracking. I also find great value in its ability to efficiently track clients, facilitate follow-ups, and comprehensively manage our business operations.
What do you dislike about the product?
I don't like the process of joining and linking leads and contacts.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to integrate partners, automate opportunity generation, and enhance progress tracking across the board.
CRM Campaign Specialist
What do you like best about the product?
It centralizes customer data, automates sales tasks, and offers smart forecasting tools that boost efficiency.
What do you dislike about the product?
It can be complex to set up, requires training, and costs can add up with customizations.
What problems is the product solving and how is that benefiting you?
It helps track leads, automate tasks, and improve team coordination, making sales faster and more efficient.
Great Product, But Too Many Clicks
What do you like best about the product?
Great Product and great user interface. Love it.
What do you dislike about the product?
To many clicks, security management is tedious and need admin help.
What problems is the product solving and how is that benefiting you?
Empower agents and productivity
Great Customer 360 Features, but High Cost
What do you like best about the product?
Customer 360 provides a comprehensive view of customer data and enables seamless data connection across various platforms. This integration helps ensure that information is consistent and accessible, making it easier to manage customer relationships and insights.
What do you dislike about the product?
There are concerns regarding the cost, as well as the significant amount of data preparation required both initially and on an ongoing basis.
What problems is the product solving and how is that benefiting you?
Lead generation and customer profiling
Comprehensive and User-Friendly, but Overwhelmingly Feature-Rich
What do you like best about the product?
Salesforce sales cloud is comprehensive and easy to use.
What do you dislike about the product?
There are many functions which makes it complicated to have it all into an integrated system.
What problems is the product solving and how is that benefiting you?
Allows me to reach out to my partners
Great Scalability, But Outdated UI and Annoying Save Process
What do you like best about the product?
Scalability and the expandability make the product a leader in the industry
What do you dislike about the product?
UI looks like it's from 2010. Clicking save Everytime I update a record.
What problems is the product solving and how is that benefiting you?
Identify user engagement.
Easy Maintenance, but Some Drawbacks in SF Sales Cloud
What do you like best about the product?
What I like about SF Sales Cloud is ease of maintenance.
What do you dislike about the product?
What I dislike about SF Sales cloud is integration
What problems is the product solving and how is that benefiting you?
SF sales cloud helps to simplify workflows and processes which are tedious
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