Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Robust but Complex — Excellent Once You Get the Hang of It
What do you like best about the product?
Salesforce Sales Cloud offers powerful CRM capabilities that centralize customer information and streamline sales processes. The customizable dashboards and reporting tools provide excellent visibility into pipeline performance and forecasting. Its automation features—like workflows, lead assignment, and email templates—save time and improve team efficiency.
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud:
While Salesforce Sales Cloud is powerful, it can feel overly complex for new users. The interface has a steep learning curve, and customization often requires admin or developer support. Pricing can also become expensive as you add features or need more advanced integrations.
While Salesforce Sales Cloud is powerful, it can feel overly complex for new users. The interface has a steep learning curve, and customization often requires admin or developer support. Pricing can also become expensive as you add features or need more advanced integrations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us manage our entire sales pipeline efficiently—from lead generation to deal closure. It centralizes all customer data in one place, making it easy to track interactions, automate follow-ups, and forecast revenue accurately. The reporting and dashboard features give our sales team real-time visibility into performance and help management make data-driven decisions. Overall, it has improved our team’s productivity and customer relationship management.
Great Automation with Flows, But Lacks Slack and Teams Integration
What do you like best about the product?
The automation. I can use Flows to compete projects that I used to need a developer for.
What do you dislike about the product?
It doesn’t integrate with Slack or Teams yet
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to manage our sales teams, and our marketing efforts in one easy to use solution
Amazing Sales Cloud Enterprise Edition for Connecting and Converting Prospects
What do you like best about the product?
All our CS use this amazing sales cloud Enterprise edition and it is great connectingband converting our prospects to potential customers
What do you dislike about the product?
Everything is amazing so far so good and nothing dislikes at this time
What problems is the product solving and how is that benefiting you?
All ae quota, compensation, sales pipelines
Easy Lead Management with Firecast, but Pricey and Lacking in Campaign Insights
What do you like best about the product?
It’s very easy to move lead to qoute and makes business to move fast with firecast
What do you dislike about the product?
It’s very expensive and campaigns influence for opportunities measurements are not great
What problems is the product solving and how is that benefiting you?
Organizing notes every easily and reporting on notes for each opportunity and more productivity
Flexible and Powerful, but Some Customizations Require Coding
What do you like best about the product?
Salesforce Sales cloud is the best software for any commercial teams, it’s flexible and can be easily changed to accommodate most necessities.
What do you dislike about the product?
Sometimes it’s hard to fulfill some requirements without code, like custom account teams.
What problems is the product solving and how is that benefiting you?
All my company’s processes are inside Salesforce, without it would be a mess.
Innovative and Customizable Service That Boosts Sales
What do you like best about the product?
The innovation and the capabilities to tailor the service for each client
What do you dislike about the product?
I can’t think of one possible issue the system has increase sales
What problems is the product solving and how is that benefiting you?
Occupancy management and increasing product sales
Great for Sales Engagement, Needs Better Lead Validation
What do you like best about the product?
Sales engagement app to manage leads and sales operation
What do you dislike about the product?
Need better validatión when receiving a laead against customers
What problems is the product solving and how is that benefiting you?
The manage of the ammount of leads and nurturing them.
Great for Forecasting and Pipeline Management, No Complaints
What do you like best about the product?
Forecasting, pipeline management, automated sales processes and dashboard
What do you dislike about the product?
Nothing everything is perfect in sales cloud
What problems is the product solving and how is that benefiting you?
Automating sales pipeline
Great Sales Ecosystem, but Data Cleanliness Needs Improvement
What do you like best about the product?
Ability to have a full ecosystem connected of sales performance tracking and sales productivity
What do you dislike about the product?
Ability to have too many data cleanliness issues without an integrated process to clean it out
What problems is the product solving and how is that benefiting you?
Sales performance diligence, sales process automation and seller burden reduction all integrated
Great Flexibility, But Room for Improvement
What do you like best about the product?
The flexibility is amazing and how to get everyones Data.
What do you dislike about the product?
Maybe more customization for the customers for different systems
What problems is the product solving and how is that benefiting you?
It is still looking and how to make it easier for the clients to undertake
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