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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Andrea B.

Easy to Use with Many Benefits

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
That’s easy to use and has so many benefits
What do you dislike about the product?
I think that I like what I have anything
What problems is the product solving and how is that benefiting you?
I don’t know much about what is missing I have a developer that works on that


    Information Technology and Services

Powerful Real-Time Insights, but Overwhelming Complexity in Salesforce Sales Cloud

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud gives you a complete, real-time view of every deal and customer, making it easy to focus on selling instead of managing data.
What do you dislike about the product?
The platform can feel overly complex at times, with too many features and settings that require constant configuration and maintenance.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud centralizes all customer and deal information, streamlines pipeline management, and automates repetitive tasks — helping our team stay organized, collaborate better, and close deals faster.


    Mike M.

Great for Pipeline Management, Needs More Flexible Reporting

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Opportunity pipeline management for the sales team
What do you dislike about the product?
Reports can be more flexible. Dashboards should allow more filtering
What problems is the product solving and how is that benefiting you?
Having full visibility on everything sales is working on


    Son H.

Great for Managing Pipeline and Reporting, No Dislikes So Far

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
I am able Manage Pipeline and reportable
What do you dislike about the product?
I don’t have any dislikes at the moment in time
What problems is the product solving and how is that benefiting you?
Forecasting deals, report on KPIs to make business decisions


    Manufacturing

Great Customization and Interface, but Reporting Needs Improvement

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
I believe both the administrative side and user side provides the best interface and most flexibility in customization for our organizations use cases.
What do you dislike about the product?
Reporting on activities with task and events differences has always been cumbersome. Lead reporting and campaigns influences are difficult as well.
What problems is the product solving and how is that benefiting you?
Pipeline management


    Leandro C.

Quick to Learn and Boosts Sales

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
At our company, users appreciate how quickly they can learn to use Salesforce. The adoption curve is very short, which helps us accelerate our sales process.
What do you dislike about the product?
For small businesses, it can sometimes feel a bit pricey.
What problems is the product solving and how is that benefiting you?
It’s helping our sales team close more opportunities and connect with clients we wouldn’t have been able to reach without it.


    Electrical/Electronic Manufacturing

User-Friendly and Useful for Sales, but Pricey with Poor Support

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
User friendly Jess makes it useful for sales rspz
What do you dislike about the product?
The product is quite expensive, and the customer support leaves much to be desired.
What problems is the product solving and how is that benefiting you?
The idea that data is present everywhere is quite intriguing.


    Mahesh L.

User-Friendly Software That Helps Boost Sales

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It’s really user friendly to use this software, it has capabilities of increase sales volume.
What do you dislike about the product?
I don’t see anything to dislike about sales cloud
What problems is the product solving and how is that benefiting you?
Marketing


    Avinash V.

Easy to Use and User-Friendly Interface with No Major Dislikes

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Its quite easy to use and user friendly interface
What do you dislike about the product?
Not such things so far I dislike about SF Sales Cloud.
What problems is the product solving and how is that benefiting you?
Keeping task in detailed manner at one place and keep clear visibility about all the details related to a project.


    Facilities Services

Best Crm for all kind of companys

  • October 13, 2025
  • Review provided by G2

What do you like best about the product?
You can customize as your sales process need and create all custom things what ever you need to make it user friendly
What do you dislike about the product?
Some of the limitation where you cant change.
What problems is the product solving and how is that benefiting you?
All of our sales process