Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud Review
What do you like best about the product?
Supports integration with various upstream and downstream tools.
Can handle lot of traffic from internal users as well as external.
Great support from CRM team.
New user can be easily onboarded and start using with minimal training
Can handle lot of traffic from internal users as well as external.
Great support from CRM team.
New user can be easily onboarded and start using with minimal training
What do you dislike about the product?
Implementation for custom objects and fields have been tricky and issue for the downstream systems.
Very high in cost and not suitable for smaller organizations
Very high in cost and not suitable for smaller organizations
What problems is the product solving and how is that benefiting you?
Salesforce is the biggest implementation we have in our organization. Our sales team is heavily dependent on it for opportunities, quotes, leads tracking and management. All the data generated in salesforce is used for analytics and reporting
Easy to implement and configure cloud solution
What do you like best about the product?
Easy and effective User interface for navigation
What do you dislike about the product?
Branding localization sometime difficult to do with this.
What problems is the product solving and how is that benefiting you?
Efficient and effective Sales cycle for increasing top line growth.
Boosting Sales Efficiency with Salesforce Sales Cloud
What do you like best about the product?
The implementation was smooth, and the onboarding resources (documentation, tutorials and support articles) were incredibly helpful. We were able to integrate it with our existing systems for revenue recognition and it has improved collaboration across teams. Further, the customization options allow us to tailor the platform to our specific needs.
What do you dislike about the product?
The extensive range of features were initially overwhelming, resulting in a steep learning curve that requires time and training. We had to hire specialist resources to get the full value of the platform.
What problems is the product solving and how is that benefiting you?
Opportunity Visibility: The tool gives us clear visibility into each sales opportunity in our pipeline. This transparency helps our sales team manage their deals more effectively, allowing for quicker decision-making and ultimately boosting our conversion rates.
Data-Driven Insights: The advanced reporting and analytics features enable us to make informed, data-driven decisions. We can analyze sales patterns, monitor team performance, and generate forecasts, which helps us align our strategies with market trends.
Collaboration Across Teams: By integrating seamlessly with other tools and departments, we were able to achieve better collaboration between sales, marketing, and customer support. This coordinated approach ensures everyone is aligned and working towards common goals, enhancing productivity.
Data-Driven Insights: The advanced reporting and analytics features enable us to make informed, data-driven decisions. We can analyze sales patterns, monitor team performance, and generate forecasts, which helps us align our strategies with market trends.
Collaboration Across Teams: By integrating seamlessly with other tools and departments, we were able to achieve better collaboration between sales, marketing, and customer support. This coordinated approach ensures everyone is aligned and working towards common goals, enhancing productivity.
All your client details in on place
What do you like best about the product?
I love the way you can tailor workflows to match any business objectives, and it has great analysis.
What do you dislike about the product?
Can be costly and a bit complex. It can be a bit laggy at times.
What problems is the product solving and how is that benefiting you?
It helps keep all customer interactions, history, contact info, tasks and prospects in one shared place.
Sales cloud of Salesforce as Product CRM.
What do you like best about the product?
Sales cloud of salesforce is the origin of sales process which helps client to fulfill there business requirement and achieve there system goals.
The standard features and functionality are designed so well to handle the basic needs of business models.
It also provide the customization functionality which is one of the great deal to conduct your personal CRM as per the business Model.
The standard features and functionality are designed so well to handle the basic needs of business models.
It also provide the customization functionality which is one of the great deal to conduct your personal CRM as per the business Model.
What do you dislike about the product?
Some limitation like calling of data from external system in limited size.
What problems is the product solving and how is that benefiting you?
It is solving :
1.Disorganized Sales Processes
2. Lack of visibility in pipelines
3. communication gap and management of leads
4. dynamic representation of sales data depending on region, country ,etc.
It is providing me clear vision of sales process along with the data handling and process flow management which is taken care at each phrase of system.
1.Disorganized Sales Processes
2. Lack of visibility in pipelines
3. communication gap and management of leads
4. dynamic representation of sales data depending on region, country ,etc.
It is providing me clear vision of sales process along with the data handling and process flow management which is taken care at each phrase of system.
I have a very good experience
What do you like best about the product?
It helps me and my business view all sales activities
What do you dislike about the product?
The price of the software, very complicated.
What problems is the product solving and how is that benefiting you?
It help me to improve lead management and conversion rates.
The core CRM works well
What do you like best about the product?
It handles the basics of a CRM and allows for various around GTM and integrations
What do you dislike about the product?
Has gotten complex - I guess we have partially made it so
What problems is the product solving and how is that benefiting you?
The basics of CRM - understanding funnel in order to improve it
The ultimate Sales CRM
What do you like best about the product?
it's flexible, allows you to support any kind of logic you need, no down time
What do you dislike about the product?
you need a good admin to tune it the way it needs to work
What problems is the product solving and how is that benefiting you?
we can see all our contact, account and business data in one place
Experience with Accounts, Leads and Contacts Intelligence View
What do you like best about the product?
I have worked with Salescloud for over 2 years and I love the easy navigation and UI in general. Ive found Accounts and Contacts objects to be super useful in my experience and lightning experience makes it all better.
I love list views and more so with the launch of Intelligence views in Spring 24. Its very easy for me now to view all Accounts data in once place for example-
I dont have to revert back to account record page again and again and can just see all the info i need from selecting the name in the list.
Having Leads Contacts data activity is also very useful for customer analytics and removes the need for excel sheet in many business scenarios
I love list views and more so with the launch of Intelligence views in Spring 24. Its very easy for me now to view all Accounts data in once place for example-
I dont have to revert back to account record page again and again and can just see all the info i need from selecting the name in the list.
Having Leads Contacts data activity is also very useful for customer analytics and removes the need for excel sheet in many business scenarios
What do you dislike about the product?
I didnt like Flow Builder much. Its hard to learn and very complex for me. Logic building is not that easy.
What problems is the product solving and how is that benefiting you?
Account , Leads and Contact Intelligence Views are great.
Lightning app builder allows dymanic action on standard objects for mobile now, which is also very useful for user view customzation
Lightning app builder allows dymanic action on standard objects for mobile now, which is also very useful for user view customzation
GTM Specialist
What do you like best about the product?
The intergrations with other softwares such as Gong
What do you dislike about the product?
All the rules required to make changes to some of the fields
What problems is the product solving and how is that benefiting you?
Reporting and source of truth for Sales Team
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