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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    恵美 .

Must solution of your business

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I like our forecast trend watch and custom phasing
What do you dislike about the product?
I never dislike Sales Cloud. Every day we need Sales
What problems is the product solving and how is that benefiting you?
Every sales member didnt write their sales actuvity


    Jeff H.

Better collaboration and comms within sales team

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Aligning sales team around the client. No customer ever gets more confident about the sale or partnership when multiple sales folks reach out to the same client or a client has to repeat their need again. Even when employees need to shift accounts.
What do you dislike about the product?
Solid product. Wish AI was built in as standard versus being an add-on. That being said, the demos of the AI implementation makes execution seem very accessible.
What problems is the product solving and how is that benefiting you?
Communication and collaboration around the same client


    Information Technology and Services

Maps help paint a picture that tells a thousand words

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Using maps enables us to share impactful insights quickly to our agents in order to understand incidents.
What do you dislike about the product?
Cost of giving it to everyone prohibits rolling it out.
What problems is the product solving and how is that benefiting you?
Visability of incidents.


    Information Technology and Services

Gives a visible representation

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The maps allows us to visualise the impact of a major incident
What do you dislike about the product?
The cost is expensive for all to have in the whole business
What problems is the product solving and how is that benefiting you?
Gives a view of the impact


    Manufacturing

Sales Cloud - You Need

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
If you want your company to grow, be organized and stay up to date with innovations, you will definitely need Sales Cloud.
What do you dislike about the product?
The price is higher than the competitors
What problems is the product solving and how is that benefiting you?
problems with sales and organization of customer data


    Non-Profit Organization Management

Sales Cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, it allows you to get up and running quickly.
What do you dislike about the product?
None that I can think off the top of my head.
What problems is the product solving and how is that benefiting you?
A centralized online platform for our grant management system


    Kai R.

Boosting multi Industry Sales Processes

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
With salescloud we could set up an Multi step sales process in our org which is used different brands in different Industrie. Especially Flow and record Types helped us a lot
What do you dislike about the product?
Quoting without opportunity Feature was released to late for us and now we have to get rid off a lot of Customizings
What problems is the product solving and how is that benefiting you?
Reporting and supporting for big projects


    Oil & Energy

Very intuitive and easy to navigate data

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Way to navigate CRM data to reports and charts
What do you dislike about the product?
Nothing I really like the product features
What problems is the product solving and how is that benefiting you?
Huge supports to field service tech


    Mingjia L.

Ability to capture good data

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ability to customise reports and capture structured data
What do you dislike about the product?
Sometime can be hard to negotiate with different methods
What problems is the product solving and how is that benefiting you?
No problem


    Information Technology and Services

Best CRM for Enterprises

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility and Configurability of the data model and visualizations
What do you dislike about the product?
Complexity of administration. Sometimes performance.
What problems is the product solving and how is that benefiting you?
Primary CRM for the company.