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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Adair R.

Sales Cloud for CAT

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ability to track customer info. Makes tracking leads easier
What do you dislike about the product?
Duplication of information can be frustrating at times
What problems is the product solving and how is that benefiting you?
Tracking customer info and allowing for smoother communication


    Diego S.

Sales tu the sales forces

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales help us to our onboarding proceso.
What do you dislike about the product?
Maybe that we have a deprecated versión.
What problems is the product solving and how is that benefiting you?
Automáte our process


    Manufacturing

Great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
My job runs on it, it my daily job to solve problem
What do you dislike about the product?
Going to the some page from setup, it's annoying there should be something easy
What problems is the product solving and how is that benefiting you?
Having customer data in 360 degree and that helps


    Government Administration

Salescloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Customer 360 and dashboards for management
What do you dislike about the product?
Integration with external data sources..
What problems is the product solving and how is that benefiting you?
Need everything in one place


    Andreas K.

Sales Cloud Review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Best overview and functionalty to serve your customer
What do you dislike about the product?
sometimes a bit confusing in handling, which means that is quite hard to find the functionality to use
What problems is the product solving and how is that benefiting you?
having all the customer data at one place to definw the next best action


    Maheeja G.

Sales cloud + NPSP

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Been a Sales cloud user and Admin for the organizations I have worked in the past and I would vouch for how easy it is for non technical colleagues to adapt to it.
What do you dislike about the product?
Better reporting abilities on tasks and events for the sales reps.
What problems is the product solving and how is that benefiting you?
Empowers users to manage their daily tasks better


    Jared B. F.

Great experience so far

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ability to monitor and prioritize leads across the funnel
What do you dislike about the product?
Clunky user interface makes product adoption uneven
What problems is the product solving and how is that benefiting you?
Understanding our customers so we know how to support them


    Higher Education

Sales cloud for advancement and alumni relations

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The easy of usage and transfer act of data between multiple departments
What do you dislike about the product?
Some complex processes needs code but seems to get better with agentforce
What problems is the product solving and how is that benefiting you?
Customer relation management between different stages of the customer life cycle and different departmwnta


    Melanie F.

Implemented sales cloud 5 years ago and still lots to discover

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
One global CRM for all organizations within the company, with the ability to deploy global processes and features across the whole sales community
What do you dislike about the product?
Complexity of roles and profiles updates management and maybe UX starts to be outdated
What problems is the product solving and how is that benefiting you?
Manage sales pipeline


    Dyllon S.

Love Salesforce

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity to use. Was able to learn most on my own
What do you dislike about the product?
Not much. I can usually find an answer by asking around
What problems is the product solving and how is that benefiting you?
Putting all my data in one place makes it simple for my sales reps.