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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Durga K.

Salescloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Having products in one roof and unified quoting process
What do you dislike about the product?
Lack of discipline and it's very easy to over engineer
What problems is the product solving and how is that benefiting you?
Unified quoting process and ability to quote in multi currency


    Nadine J.

Salescloud review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Being able to use Sales Cloud on the Salesforce mobile app.
What do you dislike about the product?
The reports and dashboards functionality
What problems is the product solving and how is that benefiting you?
Tracking Sales opportunities


    Farrah Z.

Good

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It's user friendly for sales team and its ease of access
What do you dislike about the product?
More features should be there. Easier automation options
What problems is the product solving and how is that benefiting you?
Case tracking account management


    Corinne B.

Everything in one place

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce has helped us centralize where our sales people are working.
What do you dislike about the product?
Still in the process of implementing so currently having to work across our legacy system and salesforce system.
What problems is the product solving and how is that benefiting you?
360 customer profile and transparency of everyone working with our Customers


    Oil & Energy

Best Sales Tool

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It's the best tool for managing our sales opportunities and have been using for a long time with plans to expand!
What do you dislike about the product?
Would like to see more standard integrations between other clouds but am excited to see that Salesforce is working on improving this.
What problems is the product solving and how is that benefiting you?
Managing our opportunities in an effective fashion


    Primary/Secondary Education

Love the Core, Hate the Flash

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I like that it's popular across industries, even in companies that don't require such a complex system. I do wish that Salesforce spent more time sharing and teaching about how to modernize legacy implementations. Every new release feels half baked and done to appease stockholders not users.
What do you dislike about the product?
I dislike that support agents don't provide a root cause of issues we encounter.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides a home base for the sales reps. All their work begins and ends in Salesforce


    Bek M.

One Stop CRM

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easily the most prevalent CRM solution for businesses. Out of the box and customization available for any industry.
What do you dislike about the product?
Limited native analytics through SOQL. Data integrations sometimes clunky.
What problems is the product solving and how is that benefiting you?
Account and customer management, contract and lead archive, prospecting and notes


    Nora H.

Sales Cloud - Smooth Sailing for Managing Sales

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps organizations track Sales pursuits, open deals, and closed deal with a useful and intuitive interface.
Startup? Sales Cloud can help
Mid-Size Business? Sales Cloud can help
Enterprise Business? Sales Cloud can help
What do you dislike about the product?
Sometimes too many features to know about and know how to configure
What problems is the product solving and how is that benefiting you?
Managing customer data to know which customers to target for expansion or renewal. Sales Cloud provides the insight, reports, and actions to know which customers to pursue


    Alexandra S.

Great tool

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and get started. The setup is a breeze
What do you dislike about the product?
Sometimes the UI is confusing for customers
What problems is the product solving and how is that benefiting you?
Duplicate management


    Surekha S.

Sales cloud review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I love how all objects are connected in salesforce
What do you dislike about the product?
Lightning interface could be improved further.
What problems is the product solving and how is that benefiting you?
Most of our clients use sales cloud for opportunity forecasting , leads etc