Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Great
What do you like best about the product?
Ease of use, highly customizable, low code
What do you dislike about the product?
The instance starts getting slow if a lot of customization is done
What problems is the product solving and how is that benefiting you?
Streamlines sales process
Dreamforce 2024 Experience
What do you like best about the product?
Agentforce is next level! Saw incredible keynote speeches and demos, met with partners and colleagues along the way. Dreamforce always delivers!
What do you dislike about the product?
Limited RLM modules were scheduled over other relevant times I was in other sessions.
What problems is the product solving and how is that benefiting you?
Making sales processes more efficient.
System Analyst
What do you like best about the product?
Its customization and flexibility.
Also, we can check all the staus from everywhere.
Also, we can check all the staus from everywhere.
What do you dislike about the product?
high implementation cost but other than that it's good.
What problems is the product solving and how is that benefiting you?
It's abele to track every activity in one platform.
Innovation at its best
What do you like best about the product?
Unified data and capabilities to roll up data across orgs
What do you dislike about the product?
Requirement to unlock Agentforce capabilities
What problems is the product solving and how is that benefiting you?
Unified data capability
All the info is there.
What do you like best about the product?
Helpful for teams post-sales as well. Can understand why someone wants the product.
What do you dislike about the product?
Can be difficult to configure users. Need to have more simple differences in profiles
What problems is the product solving and how is that benefiting you?
Getting all our data in one place
Great CRM
What do you like best about the product?
The ability to have out Field Service operations working "in" our CRM has been game changing for our org. No more managing multiple data sources for different audiences.
What do you dislike about the product?
The investment in customization can be expensive
What problems is the product solving and how is that benefiting you?
Customer 360
Powerful
What do you like best about the product?
Helps provide sales with a great tool to manage workload and provide data for insights
What do you dislike about the product?
Can be confusing for users with different records
What problems is the product solving and how is that benefiting you?
The place for Sales to manage opportunities, contacts, and accounts
Customer for the past 5 years.
What do you like best about the product?
The modular components. You can focus on what you need now and scale when appropriate.
What do you dislike about the product?
It's not always clear what functionality is included in the product you have. This is compounded when product names are often rebranded.
What problems is the product solving and how is that benefiting you?
It allows the right person to see the right job we're pursuing at the right time.
Enabling software
What do you like best about the product?
What is possible seems almost limitless, gives you the ability to match your ambitions with the software supporting.
What do you dislike about the product?
It can be difficult to realize the ambitions without additional vendor spend. Sometime oversell on ease of execution.
What problems is the product solving and how is that benefiting you?
Organizing is and getting everything speaking the same language.
Good so far
What do you like best about the product?
User experience and design, salesforce automation
What do you dislike about the product?
Need to have right value proposition for the right use case
What problems is the product solving and how is that benefiting you?
SFA tool
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