Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Robust solution for handling leads and accounts
What do you like best about the product?
Sales Cloud is a Robust solution for Leads, Account with Opportunity and Order management features
What do you dislike about the product?
Duplicate Management can be better. Leads merge needs more flexibility.
What problems is the product solving and how is that benefiting you?
Lead handling and account management
Sales Cloud Enables Inside Service Sales Reps Manage Service Contract Opportunities
What do you like best about the product?
The streamlined process with functionalities that are standard with ROM for customization to support from Lead generation to Opportunity Management to Quote generation for customers to review.
What do you dislike about the product?
Currently siloed and separate from Service Cloud. Would like to see more integrated between the two clouds because our internal customers work in both clouds
What problems is the product solving and how is that benefiting you?
Ready-to-use solution that can be easily customized to fit our specific business requirements.
Sales cloud is phenomenal!
What do you like best about the product?
I like Salesforce Sales Cloud because it streamlines my sales process, giving me powerful tools to manage customer relationships, track leads, and close deals faster. The platform’s real-time analytics and reporting provide actionable insights, helping me make better decisions. Its integration with other tools boosts productivity and collaboration, while automation reduces manual tasks, allowing my team to focus on selling. Plus, Salesforce Sales Cloud is highly customizable, so I can tailor it to my business needs, making it an adaptable and scalable solution as my company grows.
What do you dislike about the product?
I have nothing! It really is a great solution
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized sales processes by centralizing customer data, automating routine tasks, and providing real-time insights. It enhances team collaboration, improves lead management, and accelerates deal closures, enabling businesses to scale efficiently and focus more on building customer relationships and driving sales.
Integration
What do you like best about the product?
It’s well integrated with the rest of the ecosystem
What do you dislike about the product?
Sales cloud some times does not provide the most accurate outputs
What problems is the product solving and how is that benefiting you?
It helps better interactions with customers
Excited for an Agent-enables future!
What do you like best about the product?
We are really excited to enhance our sales teams with the full power of AI. The Agentforce platform is going to be a game changer to enable our sales team to focus on our customers, and remove much of the toil from their day-to-day.
What do you dislike about the product?
The implementation is not trivial, but we're confident it is worth the investment.
What problems is the product solving and how is that benefiting you?
Salescloud allows us to manage full breath of our enterprise customers across many users and products, and have a central view of how that account is performing.
Sales Cloud Review
What do you like best about the product?
Opportunity Management is the killer feature for all accounts.
What do you dislike about the product?
A multi tier sales model is difficult to setup. E.g. for manufacturers
What problems is the product solving and how is that benefiting you?
Pipeline transparency
Highly configurable platform
What do you like best about the product?
To be able to personalize the user experience
What do you dislike about the product?
Let all the information pass through the American cloud
What problems is the product solving and how is that benefiting you?
This allows for monitoring and traceability.
Increase efficiency and get results
What do you like best about the product?
Simple to use and flexible so it meets the ever changing business landscape
What do you dislike about the product?
Add ons can be expensive. Presented solutions aren't always included.
What problems is the product solving and how is that benefiting you?
Opportunity pipeline management and customer success.
One of the most required cloud
What do you like best about the product?
Partner Relationship Management helped a lot to set up our multi partner structure
What do you dislike about the product?
Haven't disliked anything yet. Happy with the features offered
What problems is the product solving and how is that benefiting you?
Approval process for external users helped us set up proper approval hierarchy for the leads generated from partners
Sales Cloud makes everything a snap
What do you like best about the product?
Using sales cloud makes keeping pipe up to date and closing sales conversations super easy. It really just takes a few clicks.
What do you dislike about the product?
The layout could be better. The way information is organized can be confusing
What problems is the product solving and how is that benefiting you?
Keeping track of all sales and customer information in one place
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