Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Cloud - Integrated Tool
What do you like best about the product?
salesforce cloud is a tool that integrates all the tools that we are using. Including five9, calendly and more.
What do you dislike about the product?
slow when it loads the softphone. It will take almost a minute to complete the login in the softphone
What problems is the product solving and how is that benefiting you?
Slowness in the softphone when logging-in. It is crucial specially when we go to lunch and we need to log out from salesforce and five9. As I go back, there is a latency when logging in.
Salesforce Sales Cloud Honest review
What do you like best about the product?
Salesforce Sales Cloud is a powerful and comprehensive CRM platform that excels in sales management and automation. Its robust features, including advanced lead scoring, customizable dashboards, and extensive reporting capabilities, make it an invaluable tool for sales teams. The platform's ease of use and seamless integration with other tools enhance productivity and streamline workflows. While it can be on the pricier side, the investment is justified by the significant improvements in sales efficiency and customer relationship management it delivers
What do you dislike about the product?
The learning curve can be steep for new users, requiring substantial time and training to master all its features.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud streamlines lead management, automates sales tasks, and provides robust analytics. This improves sales efficiency, enhances customer relationships, and drives revenue growth. The centralized data view and automation tools save time and enable data-driven decisions, benefiting businesses by increasing productivity and effectiveness.
I have used sales force sales In multiple ways by dialling at the same time having a call control
What do you like best about the product?
Most helpful in salesforce cloud is of course having arranged leads for me to locate which one to contact weather hot or cold leads. It is fast specially when using dispositions In which helped me to choose the best option on what happened on a certain outbound call.
What do you dislike about the product?
I do not have any dislikes about sales force sales cloud but a recommendation actually on adding solid colors for us to indentify which leads are needed to be called or which leads are old leads, to help us identify at the same time much more easier which ones are the latest or oldest leads to contact, but so far the salesforce sales cloud is all good in terms of the tools that what we need.
What problems is the product solving and how is that benefiting you?
Well for me salesforce cloud is solving if ever I lost a certain lead that I have accidently remove I can find it thru the recent leads that were open. That is very beneficial at the same time. Also It counts my quota In a daily basis because I can see the number of calls that I am receiving on a daily basis
Increased productivity
What do you like best about the product?
With the ability to easily search and identify opportunities, it has drastically cut down our duplicated efforts when multiple customers bring us the same projects. It has also streamlined the management aspect of quick and easy communication about the projects to avoid wasted efforts. The reporting has drastically cut back the time spent generating reports by hand and increased time available for generating business.
What do you dislike about the product?
Some of the reports aren't as customizable as we would like and need to develop work arounds to get the data displayed as we like.
What problems is the product solving and how is that benefiting you?
Communication and organization. We spent far too much time duplicating efforts or chasing internal information
Best app to manage sales process and customer relations
What do you like best about the product?
It is easy to use and implement. Customer support is quick and helpful. It has vast features to track and record sales closures. I use it everyday.
What do you dislike about the product?
No cons at the moment that I would like to report
What problems is the product solving and how is that benefiting you?
tracking leads and sales closures
Powering Sales Teams with Advanced Tools with Salesforce Sales Cloud
What do you like best about the product?
Salesforce integrates seamlessly with many other platforms and apps, making data sharing and workflows easier for me . It also provides a wide range of tools for managing relationships, including lead tracking, opportunity management, and forecasting.Its process automation capabilities streamline tasks like email follow-ups, lead assignment, and reporting.
What do you dislike about the product?
I find the platform overwhelming, especially for small businesses, due to its extensive features and steep learning curve. it sometimes require technical expertise or developer assistance to fully tailor it to business needs. The interface clutteres and unintuitive at times, making navigation less efficient.
What problems is the product solving and how is that benefiting you?
Sales Cloud integrates data from various sources, providing a centralized the interactions, improving collaboration and decision-making. It helps to track and nurture leads more effectively, ensuring that no potential sales opportunity is missed. It also rovides real-time insights into sales pipelines, helping teams plan and forecast accurately.
I have used SF in a number of role for almost 10 years
What do you like best about the product?
In integrates with all our other software increedibly well and keeps our teams organized and connected with communications
What do you dislike about the product?
As it is a very comphrehensive program, there are always kinks in data that were always having to work on cleaning up
What problems is the product solving and how is that benefiting you?
Ensurig all our departments and teams have an all in one place to go to for all communications and client account information. Helps with tracking and managing KPIs
EASY TO NAVIGATE
What do you like best about the product?
I love that I could easily access information on a simple click. I could also sort information based on how I would like to view it. It's pretty incredible.
What do you dislike about the product?
I could not think of anything because I do not have any bad experiences in this platform.
What problems is the product solving and how is that benefiting you?
It could show me my numbers in real time. It coud track all the tasks that I have done on time, and It can monitor all my priority buckets on a daily basis.
Excellent
What do you like best about the product?
Salesforce is very to the point and non complex. The runs very smooth
What do you dislike about the product?
Nothing. It's perfect as it is. Have no complains
What problems is the product solving and how is that benefiting you?
It just makes it easier to track customer communications and details.
A very helpful tool for steamline productions
What do you like best about the product?
It has feature that greatly benefit our team specially when managing leads and sales.
What do you dislike about the product?
Our team hasn't received any areas for improvements so far, Very cool!
What problems is the product solving and how is that benefiting you?
Time management is the number one, It saves almost 50 to 70 percent of our time
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