Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Digital Account Manager - Tech industry
What do you like best about the product?
It is a platform that allows us to control the complete sales cycle, from creating an opp, sync customer and resellers contact information, raise binding and non binding quotes as well as forecast pipeline to the business
What do you dislike about the product?
many too many taps. could be made to work simpler.
What problems is the product solving and how is that benefiting you?
management of sales cycle
Easy Sales Management Platform
What do you like best about the product?
We can customize Sales cloud according to user requirements.
We can create reports and dashboards according to specific user as well as whole companies info as well which helps for easier view of data in one see.
Use of Salesforce’s Einstein AI also helps in predictive lead scoring and insights.
The mobile app allows sales reps to access their data, update leads, and check reports while on the go.
Lead nurturing are easy on one click which gets transformed to account, contacts and opportunity.
Customer support from salesforce is great, they respond to tickets and help to solve the issues.
It easy to implement once the user gets along the sales platform.
Most companies uses it for daily use like sales reps, managers etc.
We can create reports and dashboards according to specific user as well as whole companies info as well which helps for easier view of data in one see.
Use of Salesforce’s Einstein AI also helps in predictive lead scoring and insights.
The mobile app allows sales reps to access their data, update leads, and check reports while on the go.
Lead nurturing are easy on one click which gets transformed to account, contacts and opportunity.
Customer support from salesforce is great, they respond to tickets and help to solve the issues.
It easy to implement once the user gets along the sales platform.
Most companies uses it for daily use like sales reps, managers etc.
What do you dislike about the product?
Salesforce Sales Cloud can be expensive.
Large dataset slows the system sometimes.
Large dataset slows the system sometimes.
What problems is the product solving and how is that benefiting you?
Sales Cloud help to automate lead management by tracking opportunities, assigning tasks, and providing reminders.
Fast implementation, easy maintenace
What do you like best about the product?
Super fast implementation, easy to set up trust layer and SoD.
Availability of expertise even from the minor sistem integrators
Level of support
Availability of expertise even from the minor sistem integrators
Level of support
What do you dislike about the product?
Licensing and pricing models
Control over relase plans
Control over relase plans
What problems is the product solving and how is that benefiting you?
Helped us to import and use all of our uncategorized data.
Set a standard interface for our CRM, workforce management, and assett governance
Set a standard interface for our CRM, workforce management, and assett governance
In Salesforce we're able to work efficiently.
What do you like best about the product?
We can customize workflows, reports, and dashboards to suit specific requirements.
What do you dislike about the product?
Managing data quality can be challenging, as businesses scale and data grows.
What problems is the product solving and how is that benefiting you?
Store all information in a single platform. It helps me access to detailed customer data and interaction history.
Sales cloud review
What do you like best about the product?
Helps centralize and increases visibility across the company
What do you dislike about the product?
Ease of configuration can lead to challenges with over customization
What problems is the product solving and how is that benefiting you?
Customer relationship management, lead management, pipeline management
Great cloud
What do you like best about the product?
Ability to manage sales and customer at the same time with Report
What do you dislike about the product?
CPQ being discontinued and moving RLM, but SF not having much solution for existing cpq license orgs
What problems is the product solving and how is that benefiting you?
Many
The automation of Sales Cloud.
What do you like best about the product?
Declarative tools can automate processes easily. Examples include agent builder and prompt builder.
What do you dislike about the product?
I do not have any feedback regarding dislike. I like SC.
What problems is the product solving and how is that benefiting you?
I assist businesses with sales. I am an IT person, and it is easy to support our users.
Sales Cloud Way2Go
What do you like best about the product?
Efficient ways for Lead and Opportunity Management
What do you dislike about the product?
Limited out of the box reporting and OOB limitations leading to customizations
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud solves scattered customer data problem by centralizing customer information in one platform to provide a 360 degree view
Sales Cloud Review
What do you like best about the product?
We are using Sales Cloud for a long time and it is one of the best product
What do you dislike about the product?
We get update 3 times a year and we need to kee ourself upgraded all the time
What problems is the product solving and how is that benefiting you?
It solves our problem of selling our software services to Customers and also support CPQ cycle
Salesforce business process manager leveraging sales and service cloud
What do you like best about the product?
Sales cloud allows our sales and service teams work together managing opportunities and customer support to provide the best experience and accurate forecasting.
What do you dislike about the product?
With each release there is new functionality that may require more rework of processes to take advantage of
What problems is the product solving and how is that benefiting you?
Capturing opportunities and providing insights to management.
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