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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Transportation/Trucking/Railroad

Sfmc Journeys using SalesCloud objects

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The SFMC connector make it easy to access SFDC data to action on in customer journeys
What do you dislike about the product?
Sales cloud can be costly and lots of features have add on costs.
What problems is the product solving and how is that benefiting you?
Communicating to customers in a timely manner


    Financial Services

Implementing sales cloud projects from 10 years

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Broad spectrum of SaaS capabilities and ability to customize and extend
What do you dislike about the product?
Sales cloud for public sector could be different from private
What problems is the product solving and how is that benefiting you?
Loan origination and processing, support services for airport operations and improve travel experience


    Information Technology and Services

Sales cloud for the win

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I've always had a great experience with sales cloud as an admin user. Also enjoyed building our features for our Sales team!
What do you dislike about the product?
Permissions need some work and more robust reporting.
What problems is the product solving and how is that benefiting you?
Closing deals in a more timely manner


    Raj K.

Easy to use and setup with less code

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
UI ready, easy to use and build with less code.
What do you dislike about the product?
There a some limitations which requires extensive customization.
What problems is the product solving and how is that benefiting you?
Sales and data


    Logistics and Supply Chain

Sales Cloud is Our Sales Team's One-Stop Shop

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is our sales team's true one-stop shop that helps manage all aspects of the sales journey across our business. No matter the task, whether we are managing opportunities, improving existing customer relationships, forecasting revenues, generating leads, and more, Sales Cloud has enabled our organization to tap into previously unrealized synergies.
What do you dislike about the product?
No access to Pardot data which makes fully connecting our platform data difficult.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our organization manage end to end customer journeys and provide deep insights into our industry across all aspects of our business. This has been game changing for our company, since the data used to live across multiple platforms and was difficult to understand. CRM has ultimately moved us toward deeper insights and cross selling between business units.


    Computer & Network Security

Best tool to streamline sales process for Business

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It optimize & Streamline the business flows
What do you dislike about the product?
Doesn't have much about it to share dislike
What problems is the product solving and how is that benefiting you?
It's benifitting users to see the pipeline


    Computer Software

Senior it specialist

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use an configure.it provides insight to leadership
What do you dislike about the product?
I don't like the pipeline reporting but mostly because of user lack of adoption
What problems is the product solving and how is that benefiting you?
Better customer management


    Lisa B.

Intro to Sales Cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
SalesCloud is easy to configuration and use.
What do you dislike about the product?
The forecasting capabilities could be improved.
What problems is the product solving and how is that benefiting you?
Assists with prospects and leads and reviewing revenue.


    Pradeep S.

Case Management

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Lead assignment based on the territory is one of the wonderful features that helps our org.
What do you dislike about the product?
Some of the features are not available from other cloud but it would help significantly for POC. I think agentforce would make things easier.
What problems is the product solving and how is that benefiting you?
Lead assignment


    Doris S.

Usable, functional, useful

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Having data available to me at the moment I need it and the ability to make it functional for various users.
What do you dislike about the product?
I believe my problem that I run into is not Salescloud issue but how we have our profiles set up.
What problems is the product solving and how is that benefiting you?
This allows many users within the org to have insight they need.