monday.com acts like a very user-friendly CRM tool that helps us keep our users in check. What we do is run the systems for student accounts and student onboarding, which is the data that gets stored onto monday.com. We use monday.com for its better user experience so that we can extend the access to our tutors, which will have access to all the students in their particular classes, and they can take some actions based on what they want.

For example, we can provide a monday.com admin action to mark attendance, and the tutor can use that board to mark the attendance for a particular student, and there could be back-end automations running to do the same for the user. There are a couple of automations that run in monday.com, which is probably Google Sheets on steroids with enhanced features, multiple processes, and even automations baked into it.

As those automations are not fulfilling our purpose, we can have certain values of a column updated or certain parameters of any particular item updated using monday.com automations directly. For example, we can set up automation in monday.com that will mark something that runs every Monday and marks something based on having recurring classes every Monday.

If we have an absent flow, when the tutor marks absent, we can trigger a particular value in a certain board using monday.com automations. For more complex scenarios, we use the webhooks feature for monday.com so that we can better handle our use cases by calling a webhook in Make.com, Zapier.com, or N8N and call them to do complex workflows directly on monday.com.

The main use case for monday.com is that, and apart from that, the other day-to-day workflows would be the seamless integrations between multiple different boards and the mirror column facility, which facilitates data to be on one single board but displaying across multiple different regions. With monday.com, we are able to handle thousands and thousands of students that we intake based on our different education brands, like test prep, med prep, or even school-level mathematics.

Having monday.com makes it more centralized where we can handle student accounts only in one board and then for different classes, we can extend access to different boards and use mirror columns to showcase the students while we still have one central source of truth.

Probably the best feature of monday.com would be the intuitive user interface and user experience, which any user who has used Google Sheets or Microsoft Excel would find themselves familiar with, along with built-in automations, the ability to call webhooks, and the various number of column types.

The better user interface and user experience definitely stand out to me because this is a tool that can be used for both the development team as well as extended access to the consumer or the customer side of the system, or in our case, the tutors and other relevant stakeholders who need not understand the deep technicals of things but can take actions directly from the board.

We run into technical issues a lot with monday.com, where certain errors just pop up randomly, and we would want to have a little bit more developer-friendly part from monday.com. There could be better communication with mirror columns or have a better experience in terms of the technical side of it and not the front-end side of it, which can be improved.

I started using monday.com probably two years ago, and with this particular company, I have been using it extensively, so I have around one and a half to two years of experience working with monday.com.

Because of the technical issues that we run into on a monthly basis, if those can be improved, the score can definitely be improved.

Tutor satisfaction is definitely one of the points that I would like to share about monday.com. Before monday.com, we were using HubSpot, which, even though it is a very good technical tool, does not provide a very good user interface for people who are not working in sales or people who do not really want to know the technical side of things. Having a simpler UI with technical functionalities of a backend and a good user-initiative front-end, where we can change labels based on certain parameters, is definitely something that the tutors were eager to try out, and they really liked the systems from the time we set it up.

My advice for those looking into using monday.com is to probably start using it, especially if they are dealing with stakeholders who would want to review things directly on the database side and take actions directly on their own, as monday.com would definitely provide a good user interface and experience for that. I also advise the technical team to probably use a side automation platform such as Make.com or a script running on some cloud to talk between platforms using the automation functionality of monday.com.

We have very good GraphQLs for monday.com that help us do most of the work, with the monday.com community also being good enough to push updates on a regular basis. A one-word description for monday.com is "Google Sheets on steroids", and I think I would stick to that. I would rate this product an 8 out of 10.

My main use case for monday.com right now is project planning and organizational task lists.

A specific example of how I use it for project planning is that when we were deploying and cleaning up our Active Directory, we separated certain groups and folders by tasks and departments, and we were able to catalog and track progress across all different items.

The best features monday.com offers include organizational aspects, being able to assign people for tasks, progress tracking, and progress bars if you have one large task with many subtasks.

Those features, including assigning tasks and progress bars, help my team day-to-day by keeping us more organized and reducing wasted time trying to figure out who needs to do what. I do not have to micromanage; I can check monday.com to see tasks.

monday.com has impacted my organization positively as it saves us time. We are able to work more efficiently and get things done while staying organized instead of figuring out who is doing what.

In a previous organization, we completed a Windows 11 deployment through monday.com that finished faster because I was able to track each department and we did not have to hold progress meetings. It definitely saved us multiple meetings.

monday.com could be improved with more flexibility in the software for greater customizability per task and more tab configuration options.

To bring my experience from an eight to a ten, I would appreciate updates to more features and increased flexibility in the software.

I have been using monday.com on and off for five years at different roles in different organizations.

My experience with pricing, setup cost, and licensing was fine, and we worked with a vendor. I gave monday.com a review rating of eight.

My main use cases include project management, product roadmap management, marketing and creative production campaign planning, HR and employee onboarding, and operations and resource management. I also manage all of my corporate OKRs and corporate strategy planning within monday.com. monday.com really centralizes my key workflows. I use it on a daily basis for project management and team collaboration.

I use monday.com to track all of my project life cycles, from the beginning stages of planning through execution and then reporting and analytics once the project has launched. This could be new product development, a new partnership, or initiatives around AI that we are launching both internally and externally. I use monday.com’s Gantt charts, Kanban boards, and their real-time updates features.

Automation, integrations, dashboard, and AI tools are crucial key attributes of monday.com that make it so valuable within my organization.

The best features include the ability to track project life cycles with very sophisticated, multi-entity, cross-border projects. I can manage our pipelines, track lead interaction, and streamline sales processes. I can manage campaigns and content calendars for marketing and creative production. The dashboards provide high-level as well as in-depth analysis of KPIs and project health. monday.com's AI tools enable us to summarize meeting notes and provide smart recommendations on how to proceed with certain project initiatives.

The dashboards and automations help enable time saving as well as efficiency. We are able to streamline a lot of our workflows and centralize project and product road mapping in monday.com. The beauty of monday.com is that cross-functionally, our functions and teams gain a lot of value out of it. Our product management teams, engineering, my team within finance and operations, marketing, sales, and nearly every single team within the organization uses monday.com in some capacity.

monday.com has really put my organization in the right position to reduce costs, track bugs efficiently, centralize all of our product road mapping across teams, streamline procurement, onboard clients successfully, and stay on top of cross-functional corporate initiatives across entities. monday.com has really enabled a lot of cross-team collaboration, visibility into work streams, and accountability across our OKRs.

By enabling our 2026 corporate OKR planning within monday.com, I was actually able to shave off upwards of 14% of the time in terms of time savings and even higher than that, nearly 17% of cost savings in terms of man hours and personnel that would be needed that were no longer required for manual inputs to gather feedback from teams because monday.com was able to automate a lot of that. We reduced manual work by triggering actions connected with tools such as Slack, Google Drive, and Salesforce. We were able to bring all of our communication into one hub. It provided the right level of dashboard based on your team and within your organization and your level within the organization, whether you needed an executive dashboard or a deeper dive technical dashboard based on project health and KPIs.

monday.com enables all of our teams to ensure that we are secure on a standard dashboard across the organization, that we are leveraging common workflows, and that we are leveraging common threads across the organization. That is why we have started to leverage monday.com and we are geared up to continue using it this year.

The best features include the ability to track project life cycles with very sophisticated, multi-entity, cross-border projects. I can manage our pipelines, track lead interaction, and streamline sales processes. I can manage campaigns and content calendars for marketing and creative production. The dashboards provide high-level as well as in-depth analysis of KPIs and project health. monday.com's AI tools enable us to summarize meeting notes and provide smart recommendations on how to proceed with certain project initiatives.

monday.com pricing works on a per seat per month basis or you can go with an enterprise agreement with monday.com. With an enterprise agreement, you will have a large amount of seats that you can use within your organization. They have customized enterprise pricing plans available. Blocks of seats are usually sold within blocks of five requiring a 12-month minimum term and this also offers all of the security, unlimited automations and integrations, and premium support that you need. Our customized pricing works on a per user per month basis.

monday.com has been very stable. There has only been one instance over the last two years where we had issues logging into the platform, but monday.com was able to resolve it. We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour. monday.com has become a very trusted partner for our organization.

monday.com has been very scalable. We started off using it on my team within finance and operations first and then we rolled it out gradually to other teams such as product engineering, marketing, and sales. Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week, which was amazing for us because that showed that we were getting the traction across teams that we desired.

Customer support has been great. We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great. The broader support from monday.com has also been fantastic.

monday.com integrates well with Tableau for business intelligence and analytics. All of the reporting and dashboards that we view in monday.com we can actually customize based on our workflows or we can integrate within Tableau so that Tableau serves as our single source of truth for BI. monday.com has that capability set to have a closed loop format for dashboarding and analytics or to integrate directly with Tableau.

monday.com is fully compliant and they have all the security protocols that we need. monday.com encrypts all of our data, including customer data. In terms of app security and compliance, they abide by stringent standards for compliance and they are enterprise-ready and audit-ready with SOC 2 compliance and GDPR friendly controls. They are great, especially as we are leveraging monday.com in Europe, Asia, and Latin America.

monday.com is still improving their mobile device capability and how responsive they are within a mobile interface. I have used monday.com's app on my phone in order to view the status updates on particular projects and product roadmaps as well as on my iPad. It is quite compatible. The user experience is still best when you are using monday.com on a desktop or laptop setting, but it is very mobile-friendly as well.

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology.

I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations.

There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

I have been using monday.com for about two years in my current role and have also used monday.com at another previous company.

monday.com has been very stable. There has only been one instance over the last two years where we had issues logging into the platform, but monday.com was able to resolve it. We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour. monday.com has become a very trusted partner for our organization.

monday.com has been very scalable. We started off using it on my team within finance and operations first and then we rolled it out gradually to other teams such as product engineering, marketing, and sales. Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week, which was amazing for us because that showed that we were getting the traction across teams that we desired.

Customer support has been great. We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great. The broader support from monday.com has also been fantastic.

The previous solution that I used was a combination of a number of different tools such as Excel, Google Sheets, Asana, and SmartSheet across different entities within the company. I was looking for a way to consolidate all of the entities within our organization. We have 12 plus entities and we continue to grow year after year aggressively and I wanted to standardize all of us into one platform by which we could view our workflows in an integrated manner. That is why I turned to monday.com. I evaluated Asana, SmartSheet, Airtable, and a number of other platforms and decided that monday.com was the best for our approach.

Before choosing monday.com, I did evaluate Asana, SmartSheet, Airtable, Notion, and ClickUp. Those were the primary solutions that I evaluated for project management, roadmap management, marketing campaign management, and all the use cases that I discussed earlier.

monday.com was very easy to set up. It has a lot of out-of-the-box integrations with many of our tools and systems such as Slack, Salesforce, and Tableau. We are using Salesforce Marketing Cloud as well as Salesforce for our core CRM and monday.com integrates well with Salesforce and the entire platform and a number of our other key capabilities that we are leveraging across AWS and DataBricks.

I have certainly after using monday.com for about two years now, seen tremendous return on investment and time to value with the platform. As I mentioned earlier, we have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well, given the resources and man hours that are required for a particular project if we did not have monday.com. monday.com is certainly valuable for the organization and as we are leveraging it for even more projects and workflows, it is becoming more interwoven into the fabric of the company.

Before choosing monday.com, I did evaluate Asana, SmartSheet, Airtable, Notion, and ClickUp. Those were the primary solutions that I evaluated for project management, roadmap management, marketing campaign management, and all the use cases that I discussed earlier.

When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far.

monday.com is fully compliant and they have all the security protocols that we need. monday.com encrypts all of our data, including customer data. In terms of app security and compliance, they abide by stringent standards for compliance and they are enterprise-ready and audit-ready with SOC 2 compliance and GDPR friendly controls. They are great, especially as we are leveraging monday.com in Europe, Asia, and Latin America.

monday.com is still improving their mobile device capability and how responsive they are within a mobile interface. I have used monday.com's app on my phone in order to view the status updates on particular projects and product roadmaps as well as on my iPad. It is quite compatible. The user experience is still best when you are using monday.com on a desktop or laptop setting, but it is very mobile-friendly as well.

I would recommend certainly going through monday.com tutorials. Reviews on sites such as G2 or PeerSpot would be helpful. Looking at monday.com's use cases as well would be valuable for you going forward. This means not just reading reviews of the product but understanding how other users are utilizing monday.com across teams and use cases.

monday.com has been a fantastic partner. We are now using it successfully in 12 of our entities worldwide, including the US, UK, Mexico, Peru, Morocco, Egypt, and several others. monday.com is scalable, it has high usability ratings and feedback across teams, and it has been an amazing partner that has helped our organization through a period of aggressive growth and scalability worldwide. I would rate this product a 9 out of 10.

My main use case for monday.com is project management of various project deliverables.

A specific example of a project I have managed with monday.com is with incident response playbooks, where the project was entered into monday.com and tracked for all of the deliverables that went towards incident response playbooks, which also included communications templates and various project standards.

monday.com has impacted my organization positively by being very useful in organization and tracking of deliverables.

With the organization, task and projects, and processes, it gives a visual status because it uses listings, timelines, and various dashboards that make it easy to understand and easy to track projects.

The best features monday.com offers include tracking.

When I mention tracking, I mean it in terms of tracking task deadlines and also seeing other team members' progress working on the same projects that I am working on.

monday.com can be improved by continuing to support automation as we grow with technology such as artificial intelligence, as long as it continues to evolve based on the evolution of technology.

To continue achieving success with projects and task management, team collaboration, and workflow automation is what I would like to add specifically about the needed improvements.

I have been using monday.com for one year.

monday.com is stable.

I have not had to use customer support as of yet, but I am quite sure it is excellent.

I did not previously use a different solution.

I had no experience with pricing, setup cost, and licensing.

I could say that I have not seen a return on investment, but it efficiently helps to centralize planning, tracking, and collaboration.

Before choosing monday.com, I did not evaluate other options.

monday.com helps teams of all sizes work more efficiently by its customization to help centralize planning, tracking, and collaboration, and I can customize it around those parameters.

My advice to others looking into using monday.com is to use it to its fullest capacity.

My organization uses monday.com as a CRM, but also for much more. In addition to keeping track of our members as a membership organization, we also use it to track projects, timelines, organizational goals, communications, and keep ourselves organized. This tool has really simplified how we keep track of things compared to our previous tool. We had spreadsheets and documents everywhere for our events and projects, and we were constantly very confused. Now monday.com helps us to keep our project plans and send reminders through it as well as being able to mark things and stay very organized.

monday.com helps us track our projects, financial constraints of budgeting for the year, and progress from start to finish. This begins with our sales team and goes all through our onboarding process. It helps to keep our team aligned and organized. We were also able to produce a variety of reports to determine where our goals are and where we haven't reached our goals. It's also a very great tool where we use it for company contacts. I appreciate the ability to have the company as well as various tags, documents, and contact types. It helps to track communication. I love that I can see both my communications and the communications of my coworkers with the company contacts. It helps during project plans with the ability to manipulate project plans, which has been especially very helpful.

It has really been helpful tracking our event planning and the tasks we all have to do. It has been great from a marketing perspective because I know my coworkers have completed their part, such as getting speaker bios so that I can update the website.

The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans.

All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types.

It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com.

We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity.

We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.

The notification system is not trustworthy for me. Sometimes it can be very overwhelming. I would appreciate more tools to input data automatically, more functionality without having to use APIs, and more calculation capability within the columns.

I have been using monday.com for the past seven years.

monday.com is very stable. I've not seen any downtime so far.

monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that. It can perform multitasking through automation. This makes it a very scalable tool.

monday.com is very cost-effective and it has great customer support. I don't think there are any other disadvantages or improvements I would like to see for now, unless with time, I will communicate further.

The customer support is relatively very proactive and solution-oriented.

I previously used Asana and Atlassian Confluence.

I switched from Asana because monday.com offers many standard tools and seems to be very evolving, unlike the other tools. They seem to take feedback constantly and upgrade the tool. Additionally, monday.com is really nice to look at. It works perfectly fast, and the user interface is very user-friendly and intuitive compared to the other tools.

The cost is very transparent, and it's very affordable, and I'm happy about that. The setup is very straightforward and easy, with not much learning curve needed.

Overall, I have a positive return on investment. Task management is easy to set up, easy to replicate, duplicate, and modify. Collaboration has all standard features by now, including tagging, linking, and messaging. Boards enable fast organization of tasks, responsibility, and tracking with dates and notifications. Automation has also been really great, which enables fast action that provides no real value if not done manually. Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.

It's a great tool. It will save you time and cost through automation. It will make sure you deliver projects to your clients on time and meet deadlines. You should go for monday.com as the best project and task management tool. I give this product a rating of 9 out of 10.

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.

The Google tools I'm using include Google Analytics, and I utilize analytics and all the advertisement platforms they have. I do not work with Google Analytics 360.

I mostly use monday.com for reports, as the company's use case is for workflow and for CRM. I'm using it only for reports.

The most valuable features of monday.com are mainly its flexibility that I can add any field that I want and it's very light. That's the main thing, and from my perspective, it's also that it's subscription-based per user.

Overall, monday.com has impacted my organization positively, providing an overall view and an end-to-end view of status. I gain more visibility.

The user experience of monday.com can be better, but this is true for any platform.

It could be more user-friendly. From my perspective, it's how you handle the fields, but I'm not the one that's using it, so these are observations I've heard about.

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.

Regarding stability and reliability so far, it's good. I have no issues and I've not heard of any issues.

So far, scalability has proved itself to me as good. I hope to expand by increasing the number of users or to include monday.com in our infrastructure. I am confident that monday.com is able to do that.

I have not personally communicated with the technical support of monday.com. I don't know if I needed any help or any cases that needed to be solved, as I'm not the one that's handling it.

Before monday.com, I used Excel for these use cases. I chose to switch from Excel to something else because I grew the number of customers, and everything grew, and I just needed something which would be more reliable.

We did evaluate other options before monday.com, but I don't remember which one.

For advanced reporting features of monday.com pertaining to my use cases, I'm using only the reports. I don't think I use any advanced reporting features; I only use things that are out-of-the-box there.

We do leverage automation capabilities of monday.com in our use case. I wouldn't know how important and useful these automation capabilities are for me, as I'm not the one that's doing the implementation. I do feel the impact of automation on my workflow; it has become quicker, and I've managed to save some time. It's very useful. The time-to-market is very good.

The detailed dashboards on monday.com are good. I'm using it on a daily basis.

They have not helped me improve productivity across departments like HR, sales, and marketing, as it's not relevant for my use case. We're not using it for that.

I chose monday.com mainly because of the subscription-based model and no commitment, which caught my eye.

I rate this review at 7 out of 10.