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Great software
What do you like best about the product?
helpful staff, fast response time, great selection of software offerings
What do you dislike about the product?
everything so far has been fantastic, and i have no recommendations for change at this time
What problems is the product solving and how is that benefiting you?
workplace harassment and management training modules
Recommendations to others considering the product:
great efficient option for your business to consider
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Open Sesame training portal
What do you like best about the product?
quick customer service response and answers to questions
What do you dislike about the product?
reporting capabilities are very limited for the user
What problems is the product solving and how is that benefiting you?
Used for reasonable suspicion training for DOT compliance
We received a set of OpenSesame courses through our LMS provider Silk Road
What do you like best about the product?
It provides a good selection of Office courses (Word, Excel, PowerPoint).
What do you dislike about the product?
The previous provider of e-courses provided a wider arrange of course options including things like Project Management, Sequel.
We sometimes have issues with it loading
We sometimes have issues with it loading
What problems is the product solving and how is that benefiting you?
Mostly the Office courses are being used. We do not have staff that trains on those products.
OpenSesame has great selection and customer service
What do you like best about the product?
I appreciate that OpenSesame has so many course offerings that are available for an organization to select for their employees. Their search functionality is helpful when selecting courses. The many different providers available is helpful, so that we aren't stuck with courses made in the 1990's. Downloading the SCORM packages for connection with the LMS is easy and takes little time. Their customer service has been excellent.
What do you dislike about the product?
We have had some issues connecting courses with browsers, and it doesn't seem like the issues are consistent, so it's been difficult to troubleshoot.
What problems is the product solving and how is that benefiting you?
OpenSesame allows us to select relevant courses for our employees. The cost of the PPU program is really helpful and flexible, and I would recommend it to smaller businesses like ours.
Lots of courses, implementation not the best
What do you like best about the product?
All the options of courses that tie to competencies are great
What do you dislike about the product?
the implementation was not very organized and the overrall responsiveness of the team was a bit slow
What problems is the product solving and how is that benefiting you?
just in time training, transfer of learning, and reinforcement of skills
OpenSesame Cloud Review
What do you like best about the product?
course selection. Multiple choices for each topic
What do you dislike about the product?
difficult to get replies and assistance. Working through the cloud, other managers can't assign courses, can't easily have people re-take a course.
What problems is the product solving and how is that benefiting you?
problem getting user information and resetting passwords, seeing their dashboard, resetting courses.
Great way to plug content into your LMS
What do you like best about the product?
The quick feedback of customer support when I need them
What do you dislike about the product?
The fact that I routinely run out of uses of a course in our LMS w/out the necessary warning.
What problems is the product solving and how is that benefiting you?
Benefit is that they provide quality content to train our workforce in various topics
User Friendly
What do you like best about the product?
There is a variety of courses and when we find one that suits our needs, the process of implementing the course into our LMS is almost seamless! Very user friendly with great customer support!
What do you dislike about the product?
There are OSHA certification courses that would be nice to see on OpenSesame. Last time I talked to customer support, they were already looking into the courses though!
What problems is the product solving and how is that benefiting you?
OpenSesame takes the hassel out of finding courses, there is such a wide range of courses available that we almost always find what we need from OpenSesame.
Great resources for compliance courses
What do you like best about the product?
Lots of choices for compliance courses so we don't have to build them ourselves
What do you dislike about the product?
Course search is a bit wonky - doesn't always give the results I expect (e.g., search for a course and include specific vendor and top results are not from the specific vendor)
What problems is the product solving and how is that benefiting you?
Main issue is providing updated compliance courses annually, but also providing employees with small library of optional personal development courses
Great vendor offerings for LMS courses!
What do you like best about the product?
Over 20,000 titles from which we can select courses, a great account manager, and speedy reply for any questions.
What do you dislike about the product?
There isn't anything that we do not like.
What problems is the product solving and how is that benefiting you?
Ad-hoc resources to meet various global learning needs.
Recommendations to others considering the product:
Great solution for Global ad-hoc LMS courses
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