OpenSesame
OpenSesame Inc.Reviews from AWS customer
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Easy to use content and tools with great people to work with!
What do you like best about the product?
The team at OpenSesame is fantastic to work with! Each quarter, our success representative shares the latest content publishers and releases now available or coming soon. She also provides us with metrics of our usage and new time-saving tools and resources that OpenSesame has to offer. Should we need assistance, someone always responds quickly to our queries. OpenSesame content is easy to view, select, and build into our LMS.
What do you dislike about the product?
I really don't have any dislikes to report.
What problems is the product solving and how is that benefiting you?
OpenSesame solves for our company's compliance, leadership, and skill building training.
Seamless Learning Experience
What do you like best about the product?
The system is incredibly user friendly, with easy implementation and valuable features. The filters and reporting capabilities make tracking progress efficient. Customer Service is outstanding- attentive, responsive and always willing to assist. My CSM, Alissa B. is consistently available for questions and provides excellent support and resources, ensuring my needs are met in a timely manner. The curation team is extremely helpful and the new feature to curate a list has been a great addition.
What do you dislike about the product?
An area of opportunity in OpenSesame would be more independence to filter and create reports based on topics and users. I would like to be able to filter a report by topic to gather number of training hours and have the ability to see on users who are and are not using the platform.
What problems is the product solving and how is that benefiting you?
Opensesame is a valuable resource for leadership development, newsletter content and provides insightful webinars and customer conversations that are especially beneficial for trainers. The platform also enhances employee engagement by offering creative ideas, a diverse range of publishers, and courses tailored to different learning styles.
Amazing selection of courses
What do you like best about the product?
I use OpenSesame courses at my company for all of our employees, but I also take advantage of them myself! The courses are well-made and offer valuable insights not just for work, but for other areas of life as well. From work-life balance to neurodiversity and skill development, the variety of courses available is immense! I also appreciate the customer service. They are quick and resonsive and make sure that their is a satisfactory outcome to all requests.
What do you dislike about the product?
The least helpful aspect for me is reporting. It can be challenging to get a quick overview of what someone has completed, especially when they’re working through a list of courses. While it's possible to get the information I need, it's not as intuitive as I'd like, and it often takes me longer to figure it out.
What problems is the product solving and how is that benefiting you?
OpenSesame is solving the problem of providing easy access to a wide variety of training resources for our employees, helping ensure they have the skills and knowledge they need. It offers a convenient way to stay up-to-date and compliant.
OpenSesame is a leader in Content Providers
What do you like best about the product?
The variety of content providers and the support received from our Customer Success Manager is outstanding. I meet quarterly with our CSM and provided with important stats on our seat utilization, completion rates, and new content providers that we may be interested in. Our CSM keeps us informed on important updates and information that is important to us.
What do you dislike about the product?
I cannot think of any area that I dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
OpenSesame is able to provide relevant training courses that meet our compliance and development needs.
Great content & even better customer support
What do you like best about the product?
We’ve had a fantastic experience working with OpenSesame—not just because of the wide variety of learning content but also because of the incredible partnership we’ve built with Brenna and the whole team. They’ve been responsive, supportive, and genuinely invested in helping us find the right learning solutions for our team.
The platform offers a strong mix of courses from various providers, making it easy to curate content that fits different learning needs and interests. OpenSesame is a valuable partner in our L&D strategy, and we truly appreciate the ongoing support from their team!
The platform offers a strong mix of courses from various providers, making it easy to curate content that fits different learning needs and interests. OpenSesame is a valuable partner in our L&D strategy, and we truly appreciate the ongoing support from their team!
What do you dislike about the product?
Overall our expereince with OpenSesame has been great. If we had one wish, it would be for more consistency in course quality across providers and a more intuitive search experience to quickly surface the best content. However, I have seen improvments in the search feature and the content curatoration team turn back results incredibly fast when requested.
What problems is the product solving and how is that benefiting you?
OpenSesame helps us provide a scalable learning experience without the need to develop all of our content from scratch. As a growing company, we need access to diverse, relevant training across multiple skill areas—including leadership development, compliance, and technical skills. OpenSesame’s extensive content library allows us to quickly find and deploy learning that fits our needs.
OpenSesame
What do you like best about the product?
The support that OpenSesame has is very fast, they respond immediately with the solution or work on it at that moment, also another thing I like about OpenSesame is its content, it has a lot of content with a wide variety of topics.
What do you dislike about the product?
May be the translation of the content, in my case it is the Spanish translation which sometimes sounds literally translated from the English version (using AI).
What problems is the product solving and how is that benefiting you?
It solves problems in terms of OpenSesame course configuration, when we have problems in the company's LMS as well as requests for content in different languages. Their quick response helps us a lot.
One stop shop
What do you like best about the product?
The team you get to work with for customer service is a huge benefit of the platform. The flexibility to have custom content created is wonderful. The website is easy to navigate. There is also no waiting period to get the content you need over to your LMS.
What do you dislike about the product?
At this time, there is nothing to dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
We do not have any problems right now!
Tons of available courses to choose from, helpful account managers
What do you like best about the product?
The customer service and support you receive from them is great.
What do you dislike about the product?
No real downsides or complaints. The amount of courses in their library can seem overwhelming but there are good search features and account managers that can help you find exactly what you are looking for.
What problems is the product solving and how is that benefiting you?
Ondemand training for our workforce.
Great customer service and catalog
What do you like best about the product?
I work with Richard White from OpenSesame. He is attentive and goes above and beyond to ensure my needs were met. He is consistent, quick to resolve issues with a friendly and helpful attitude. Working with Richard and the OpenSesame team to create a custome bundle that works for us has been a positive experience from the ease of implementation to the user friendly admin system. OpenSesame has a great selection of training courses. Overall, the team is very knowledgeable and they provide excellent follow-up after the service was completed, making sure their client is completely satisfied.
What do you dislike about the product?
Can't think of anything at the moment that I dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
OpenSesame's wide selection of safety training course help us not only meet requirements, but ensure our employees are well trained for the job.
Great provider and partner
What do you like best about the product?
We really like the outstanding customer support, the ongoing improvements and additions to the course packs, and the wide variety of topics. Being a global company, we also appreciate the availability of courses in multiple languages. Our L&D team finds it easy to download the SCORM files for our LMS.
What do you dislike about the product?
Two things I'm not so thrilled about: first, it's sometimes hard to find the content that we need for a particular audience. I know the OpenSesame team helps with curation but they also provide a lot of options that may not be suitable. Secondly, not all publishers are equal. Of the 25000+ courses in the library, there's "hit and miss" in every topic, and a few of them have evaluations that allow to obtain metrics.
What problems is the product solving and how is that benefiting you?
Great variety of courses in multiple languages. Good balance between soft skills training, technical content, and compliance education.
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