OpenSesame
OpenSesame Inc.Reviews from AWS customer
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Excellent Experience
What do you like best about the product?
I’ve had an excellent experience with OpenSesame, especially with their Customer Service Managers. They are always responsive, knowledgeable, and go above and beyond to ensure our needs are met. The level of support they provide has been invaluable, making it easy to implement and manage training solutions effectively.
Additionally, OpenSesame offers an impressive range of content. The variety and depth of courses available cover a wide range of topics, ensuring there’s something for everyone, from compliance to leadership development. It’s been a great resource for enhancing our team’s skills and driving continuous learning within the organization. Highly recommend!
Additionally, OpenSesame offers an impressive range of content. The variety and depth of courses available cover a wide range of topics, ensuring there’s something for everyone, from compliance to leadership development. It’s been a great resource for enhancing our team’s skills and driving continuous learning within the organization. Highly recommend!
What do you dislike about the product?
We have found nothing that we dislike. We’ve had a fantastic experience with OpenSesame, particularly with their Customer Service Managers. Their team is consistently responsive, knowledgeable, and always willing to go the extra mile to ensure our needs are met. The support they offer has made managing our training solutions seamless.
What problems is the product solving and how is that benefiting you?
OpenSesame is effectively solving the problem of providing a diverse and comprehensive training library that meets the varied needs of our employees. Whether it's compliance training, leadership development, or role-specific learning, OpenSesame offers a wide range of high-quality content that ensures we have the right resources at our fingertips.
OpenSesame has always been helpful, service oriented and quick to respond.
What do you like best about the product?
My quarterly meeetings with Annie are the most helpful. It almost always feels like there is so much more to chat about in regards to training needs, opportunities, and strategy discussion.
What do you dislike about the product?
If I could choose one thing that I don't love is that some of the trainings that I have wanted to use over the years are not part of the "Plus" subscription. I do, however, understand that may not be on the fault of OpenSesame, but rather the content creators.
What problems is the product solving and how is that benefiting you?
Manager training, soft skills training
Excellent Source for eLearning
What do you like best about the product?
There is a wide variety of training topics available from many different vendors, making it easy to find a fit for your company.
What do you dislike about the product?
Training from some of the vendors can be less user friendly than others.
What problems is the product solving and how is that benefiting you?
OpenSesame provides the majority of our safety and professional development eLearning courses. This helps our employees be safe, but also learn valuable business skills.
Exceptional Backbone to your L&D Program
What do you like best about the product?
I champion OpenSesame for the wealth of educational tools available in it's content package. There's a variety of pubishers that offer options to fit every learning style in addition to the vast amount of content made available to it's users. The software is easy to navigate and upload into an existing HRIS platform. OpenSesame's Customer Service is next to none. The team is very accomodating and willingto answer any questions as well as step up to the plate to troubleshoot issues when they arise. OpenSesame has created the backbone behind my company's L&D program that has only enhanced capabilities for learners and administrators as well. There is no other company I would consider parterning with to supplement our L&D program.
What do you dislike about the product?
I have nothing negative to say about OpenSesame. It fit's the needs of my organization compeltely.
What problems is the product solving and how is that benefiting you?
OpenSeasme proviodes a variety of solutions from skill building to closing skill gaps. It allows employees who are curious about others areas of business or want to further knowledge in a very specific area to aquire the neccesary skills needed that they otherwise may not get internally or have the ability to aquire out side of the organization. It's a long term cost effective solution that can decrease attrition withina an organization over time.
OpenSesame is my favorite business partnership
What do you like best about the product?
The selection of materials, the customer service, the efforts they make to ensure we are always informed.
What do you dislike about the product?
There are a lot of cartoonish courses, but others enjoy those more than I do. With this in mind, I appreciate the variety they provide for all learning styles.
What problems is the product solving and how is that benefiting you?
They have a course to meet almost every need that arises in my organization. If they do not have a course, they will reach out to publishers directly to identify if they can create one. My CSM and the content curations teams go out of their way to help me in every situation where I have a need that I am struggling to address.
Very user friendly, a wide selection of courses, and excellent customer support
What do you like best about the product?
Open Sesame is very easy to use, has a lot of courses to choose from and I find the quarterly meetings with our account manager very beneficial.
What do you dislike about the product?
The main thing is that we would like more courses in Spanish for our team in Spain. Sometimes the selection is a bit more limited.
What problems is the product solving and how is that benefiting you?
Open Sesame provides a wide range of courses to our staff and fulfills our need for compliance training to be completed by all annually.
OpenSesame delivers robust content
What do you like best about the product?
Access to new, timely, and modern content for training and development of our 500+ employees. The customer success team takes the time to learn about our company's needs and priorities and curates content that aligns with the learning needs of our employee-base. Content remains relevant for new hires and licenses, certified operators.
What do you dislike about the product?
Honing in on the vast library can be overwhelming to try and identify the published work from mulitple vendors and identifying the content that most resonates with team.
What problems is the product solving and how is that benefiting you?
Curating new content that helps train employees on manufacturing and machine operating. Compliance Courses for OSHA, Diversity and Inclusion, Active Shooter, Code of Conduct, Conflict of Interest.
OpenSesame Account Owner for Our Organization
What do you like best about the product?
I really like the depth and breadth of their catalog. They have courses on all manner of topics as well all different styles. I especially like their vendors for executive book summaries.
In addition to the catalog itself, everyone I have worked with there has been a pleasure. Both my initial sales person (Angie) and my current acount rep. (Leo) are fantatstic.
In addition to the catalog itself, everyone I have worked with there has been a pleasure. Both my initial sales person (Angie) and my current acount rep. (Leo) are fantatstic.
What do you dislike about the product?
The catalog is very broad. There definitely are a large number of courses that don't really provide value. It is certainly a lot to sift through, though their curation team is always standing by to help.
What problems is the product solving and how is that benefiting you?
We want to be able to offer a catalog of content for our folks to help them develop professionally. In addtion, we use their vast catalog for our safety and compliance programs.
Excellent content source!
What do you like best about the product?
OpenSeame is very easy to use. My account rep and I have a great relationship. She is extremely helpful. The company listens to suggestions and continues to implement changes.
What do you dislike about the product?
Lack of certification programs available.
What problems is the product solving and how is that benefiting you?
OpenSesame gives us access to a variety of courses and helps me diversify the learning needs of my staff.
OpenSesame Continues to Over Deliver
What do you like best about the product?
We're always impressed with the variety of high-quality publishers that continue to be added to the catalog. When we have an immediate training need or issue to be addressed, we are never disappointed with the multiple options we find, which helps us with a quick solution. We've also had fantastic support from our Customer Success Manager, BJ. He's very responsive to our questions and requests while providing us with more resources than we expect. OpenSesame continues to delight and surprise us with the course catalog and the attention to customer service.
What do you dislike about the product?
Only one administrator is allowed, but I've heard that they are working on changing that to accomodate multiple administrators to manage courses.
What problems is the product solving and how is that benefiting you?
We are piloting AI options and needed training resources for employees. OpenSesame has a growing list of content on AI and we were able to provide training courses within a couple of days of getting the request.
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