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Efficient and great customer service
What do you like best about the product?
Their expansive library of content and their curation team's abilities aid in finding the more relevant content for you. Their customer service is also very responsive and helpful.
What do you dislike about the product?
I wish that there was a way in the integration process that would keep and pre-bundle the created lists to be the same once uploaded into the LMS.
What problems is the product solving and how is that benefiting you?
It is solving the need for diversity and variety in learning content that does not need to be created in house or outsourced. It helping us provide fast and easy learning solutions to our employees and save a bit along the way.
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Open Sesame is great
What do you like best about the product?
Open Sesame has a good variety and selection of courses. It is easy to transfer an Open Sesame course to our LMS of choice. We use Open Sesame often for soft skills and safety related trainings. Open Sesame customer support is great and responses to our inquires are timely and meaningful.
What do you dislike about the product?
In my current role, there are not very many downsides to open sesame.
What problems is the product solving and how is that benefiting you?
Open Seasame allows us to seamlessly distribute soft skill training for our employees. The courses are interactive, and relevant to our employees.
Really great Learning Partner for your Business
What do you like best about the product?
I like how my account representative works with me to make sure I have the learning courses I need for my business goals.
What do you dislike about the product?
I wish there was more offerings in Canadian French and German.
What problems is the product solving and how is that benefiting you?
They are helping us build a course catalogue for our business, solved how we can traing contractors outside of our HR system, and also provide us with course curation for the needs of our business.
Incredible Selection
What do you like best about the product?
The broad range of trainings available and the teams willingness to curate for us
What do you dislike about the product?
The rating system of the trainings doesn't let us explain why we rated a course a certain way.
What problems is the product solving and how is that benefiting you?
It's solving the need to create content for ourselves. Huge time saver
The best customer service experience one could ask for!
What do you like best about the product?
My association with OpenSesame started when I joined my company in 2021. What I immediately liked about it was the ability to curate topics that are relevant for our learners instead of bombarding them with the entire catalog. Since then until today, Neville who is the customer success manager from OpenSesame who handles our account has ensured that he's always prompt with his responses, solution oriented, does a quarterly periodic review of our learner metrics and keeps us posted on the new additions to their library which is quite helpful in leveraging it efficiently.
What do you dislike about the product?
While I do like the curation model, on occasion due to the ever changing business landscape I feel like it might be nice if our learners had access to the entire library instead of us deciding what's best to add into our LMS.
What problems is the product solving and how is that benefiting you?
Getting the latest, engaging, relevant content to our learners across the business, leadership, compliance, regulatory, behavioural categories
A way to have a smooth integration
What do you like best about the product?
The course diversity and methods, the amazing customer service, up to date content, fun people
What do you dislike about the product?
Some technical issue can take way too long to solve especially about integration.
What problems is the product solving and how is that benefiting you?
N/A
One of the best course vendors
What do you like best about the product?
The depth of content across numerous topics and created by a variety of creators.
What do you dislike about the product?
Some of the courses are way too long. For instance, if I want to learn how to use Google Gmail, I don't need a 1 hour course. The ability to pull from content to create specific lessons would be so helpful.
What problems is the product solving and how is that benefiting you?
Availability of numerous topics that are generic which we do not have to "reinvent the wheel".
Great Support and Resources
What do you like best about the product?
I really like the relationship with my account rep. She is very in tune to our needs and committed to our success.
What do you dislike about the product?
We often have to weed through outdated content.
What problems is the product solving and how is that benefiting you?
Providing coursework that fits our needs.
Many options for different leaners!
What do you like best about the product?
The OpenSesame course catalog has many choices that cater to different types of learners. The same material can be taught in different forms. I am very impressed with the curated lists and the personalization and guidance of my customer success manager. Leo is awesome to work with. The courses are easy to filter when searching for your particular needs.
What do you dislike about the product?
I haven't found anything that I dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
It is bridging the gap between modern learners and updated courses.
Great Assortment of Training Material for all Needs
What do you like best about the product?
So much content and material. The support is responsive and helpful and our account manager is always helpful and works with whatever the ask.
What do you dislike about the product?
There can be issues at times with the content and the integration with our LXP. This isn't strictly on OS but it can be an issue occasionally.
What problems is the product solving and how is that benefiting you?
Ensuring that we have content when in house build isn't possible or cost effective
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