OpenSesame
OpenSesame Inc.Reviews from AWS customer
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A great solution for companies that are just getting into Learning or have been doing it for years.
What do you like best about the product?
I like that I have the ability to curate a catalog for our employees that focuses on the skills that our employees are asking to improve and to use publishers that resonate best with our culture. It is easy to move the courses into our LMS and quickly see real time results of usage. In addition, our customer sucess manager is very responsive with any of our questions.
What do you dislike about the product?
The amout of courses available is so large that it can be a chore to find the best one for our needs, but the curation team has been a great resource in helping to narrow down the list.
What problems is the product solving and how is that benefiting you?
We use OpenSesame to develop soft skills across the organization.
good service, extremely helpful
What do you like best about the product?
the amount of courses, can always find what is needed and customer support is excellent.
What do you dislike about the product?
can't think of anything, the integration between our LMS sometimes is slow.
What problems is the product solving and how is that benefiting you?
can easily find the courses we need for our staff which was difficult before
Very client oriented
What do you like best about the product?
My CRM is amazing, she is always trying to help me find new ways to make learning with OpenSesame easy for my employees
What do you dislike about the product?
I dont have anything that I dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
We have a small company, so having video to help out with the learning and talent developpement. Management training, situational training, even specialisation like Project Managers and Lean Six Sigma are thing that is a ''bonus'' to our program.
Great Experience
What do you like best about the product?
OpenSesame has great learning opportunities for all users. Their customer support is also great!
What do you dislike about the product?
We like OpenSesame. Nothing that we dislike.
What problems is the product solving and how is that benefiting you?
Self Guided learning for our employees.
Great variety of content!
What do you like best about the product?
Great variety of content. They have almost every possible corporate training topic you may need. This is especially valuable for compliance related training. They are also easy to integrate with Workday (which is surprising to me as this LMS is not best). Their customer service is also great.
What do you dislike about the product?
The quality of their training is ok, but not great. There are not many activities that people can complete as part of the trainings integrating those activities to practical application. There are also some outdated training styles or too “creative” (not in a good way), which makes learners frustrated. I would still go back to using OpenSesame if I’m in the market for a content provider, especially when cost is involved as they are very affordable.
What problems is the product solving and how is that benefiting you?
Content library
Great Content- Even Better Customer Service
What do you like best about the product?
I'm most grateful to my customer success manager, Kelly Robinson! Although we are in entirely different time zones, she always makes time for my questions and curates thoughtful business reviews each quarter. Kelly is responsive, a life-long learner, and a fantastic partner in curating incredible resources for our team.
What do you dislike about the product?
SCORM file uploads are arduous in our current LMS. I wish there were a better integration.
What problems is the product solving and how is that benefiting you?
They have relevant, vetted content that offers upskilling, reskilling, and certification opportunities.
OS Works Very Well
What do you like best about the product?
There is an excellent library of content to choose from.
What do you dislike about the product?
Could be a better variety of product types.
What problems is the product solving and how is that benefiting you?
Provides a good mix of content for us to choose from.
Broad Range of Content for any Business
What do you like best about the product?
The broad range of options on any given topic with for many audiences. Most of our employees serve the trades and in addition to corporate feeling content, there is much for construction. I can find options for just about any stakeholder AND their customer service is very responsive.
What do you dislike about the product?
There really isn't anything I dislike about this service.
What problems is the product solving and how is that benefiting you?
We are a very small team and the ability to quickly access content on a given topic and have it loaded is so beneficial. Compliance in particular for 500 sites across the US is critical. We used to use 3 services and still couldn't get what we need. OpenSesame is a one stop shop!
OpenSesame
What do you like best about the product?
OpenSesame offers an extensive course catalog, covering everything from project management to personal development to workplace safety and many topics in between. We have a training team of one person for many departments. The off-the-shelf training allows us to offer courses that are relevant to our diverse workforce and to align with departmental and organizational goals. Self-paced courses allow our learners to visit the material at their convenience. The OpenSesame course catalog is intuitive and easy to navigate. Searching for specific courses and topics is easy. Courses are easy to load into our LMS, despite the limitations of our current LMS. The OpenSesame Curation support is a fantastic benefit of working with OpenSesame. I can put in a training request to get customized suggestions for courses rather than having to sift through 26,000+ courses on my own.
OpenSesame provides exceptional customer service. Martyn W. worked with me every step of the way to provide information and demos whenever needed during the procurement process. Martyn continues to provide support well after the contract has been executed. LaRonda, our Customer Success Manager, has been a valuable asset in rolling out our new training program and providing continued support. LaRonda M. is clearly knowledgeable, passionate, and enthusiastic about what OpenSesame offers and is there for me whenever I have questions or need help. I always look forward to interacting with LaRonda. Her positive outlook and friendliness make for an enjoyable partnership. Additionally, OpenSesame provides outstanding customer support for our learners via phone call, email, or chat. Response times are setting records - Chat is answered with 15 seconds and emails within 15 minutes. Wow!
OpenSesame provides exceptional customer service. Martyn W. worked with me every step of the way to provide information and demos whenever needed during the procurement process. Martyn continues to provide support well after the contract has been executed. LaRonda, our Customer Success Manager, has been a valuable asset in rolling out our new training program and providing continued support. LaRonda M. is clearly knowledgeable, passionate, and enthusiastic about what OpenSesame offers and is there for me whenever I have questions or need help. I always look forward to interacting with LaRonda. Her positive outlook and friendliness make for an enjoyable partnership. Additionally, OpenSesame provides outstanding customer support for our learners via phone call, email, or chat. Response times are setting records - Chat is answered with 15 seconds and emails within 15 minutes. Wow!
What do you dislike about the product?
I don't have any dislikes. Working with OpenSesame has been nothing but postive.
What problems is the product solving and how is that benefiting you?
Working with OpenSesame has allowed our organization to move forward with training goals throughout the organization. We serve a workforce of 1,400+ employees. I am the only person in the "Training Department." Without OpenSesame, we would not be able to provide much training to our workforce. OpenSesame is also cost effective.
Excellence is the norm.
What do you like best about the product?
Awesome catalog of learning and incredible service from their teams.
What do you dislike about the product?
Certain content limitations due to subscription structures.
What problems is the product solving and how is that benefiting you?
Speed to delivery. Overcoming language gaps as well.
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