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Squadcast

Squadcast Inc. | 1

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External reviews

295 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rachit G.

Squadcast is a really helpful product for alerts

  • June 04, 2023
  • Review verified by G2

What do you like best about the product?
Squadcast is a beneficial product for alerts, and it helps in letting us know real-time updates for any critical outage during our off shifts, and we are better equipped to handle the alerts efficiently.
What do you dislike about the product?
I have not seen any downsides in using the squadcast so far.
What problems is the product solving and how is that benefiting you?
We are immediately able to see whenever there is a major service outage in the location and we are able to quickly get into a call and resolve the issue if something bad happens in the buliding.


    Sandip K.

Easy to use

  • June 02, 2023
  • Review verified by G2

What do you like best about the product?
I recently start using Squadcast, For me it seems very natural and easy to use. I am a new user and will explore more and update the review.
like the slack integration very good.
What do you dislike about the product?
Not much dislike it for now, integration with Datadog is very intuitive for me.
What problems is the product solving and how is that benefiting you?
We are using it for alerting purposes. on-call management. priority the alerts.


    Nikhil T.

Squadcast is a great tool for Incident managment and Alerting

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Squadcast has integration with multiple alert sources. The alert source list contains almost all the tools available which are used in Cloud Engineering. Also, the integration with those alert sources is too easy to configure.
What do you dislike about the product?
Till now we dint find any issues with Squadcast which we are not happy about.
What problems is the product solving and how is that benefiting you?
We wanted an alerting tool which incident management. Squadcast solves our problem of alerting with incident management functionally. Right, we have a single tool for managing our alerts and incidents. It also helps us to manage runbooks which helps us to solve any incidents quickly.


    Rohith B.

Great Tool for Alerting Needs

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Have been revamping the tool with many features and the website has greatly improved over time
What do you dislike about the product?
The Android and IoS app are literally unusable
What problems is the product solving and how is that benefiting you?
Alerting and Incident management


    Piyushkumar S.

Streamlined Incident Resolution

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Squacast Gives real time alerts,also gives an alert schedule which is most effective thing about the squadcast which i like. Also a live site monitoring is a great feature i used and like the most
What do you dislike about the product?
There is nothing in this squadcast which i didn't like about, i like all the facilities and services provided, countered some bugs while using it but it is negligible to an attention.
What problems is the product solving and how is that benefiting you?
Squadcast is solving a problem while website down it gave real time alert about the website is down via calls.SMS,and E-mail.It also get integrated with another application like slack and others.


    Marketing and Advertising

Versatile tool to track your SaaS apps

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
Using squadcast, we were able to setup alerts for our team based on the triggers we set per page. We used webhooks for pages that did not easily integrate, giving us a lot of flexibility.
What do you dislike about the product?
Setup can always be a pain, especially when dealing with multiple vendors. Using webhooks was nice, but more integrations would be great to see in the future as well.
What problems is the product solving and how is that benefiting you?
Squadcast provided a single portal for us and our users to be able to respond to alerts / alert the company whenever there was an issue. We used it in two departments and had minimal problems doing so.


    pranit c.

Great tool for business

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
gives you better reports and notifications on alerts set.
What do you dislike about the product?
Nothing as of now. using this for critical events alerting.
What problems is the product solving and how is that benefiting you?
Gives instant alerts on events which might impact business. gives good ability to resolve issue ASAP once alert is given


    Computer Software

Reliable, feature rich

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Consistent performance fulfils the expected use cases without any issues. Reliability of the product. Provides a lot of features such as suppression and deduplication
What do you dislike about the product?
Could provide a better view of schedules. It has become better with the new version but I really liked the pager duty schedules which I used in the past. Granular controls or better RBAC support for each feature would be helpful
What problems is the product solving and how is that benefiting you?
We are using squadcast mainly for incident management and alerting tool. It has support for multiple alert sources and we have integrated a lot of them. Also, it's reliable and so far haven't faced issues such as lag or dropping of alerts


    Information Technology and Services

Squadcast for business

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Squadcast helps teams organize and track incidents, allowing them to prioritize and assign tasks to the appropriate team members. This helps streamline the incident resolution process.
What do you dislike about the product?
you may encounter limitations in customizing and tailoring the tool to your specific needs. This may include customization of notification channels, incident workflows, or other aspects that are critical to your organization's processes.
What problems is the product solving and how is that benefiting you?
Notification and alerting: Squadcast can send notifications and alerts to team members through various channels (such as email, SMS, or mobile apps) when an incident occurs. This ensures that the relevant individuals are promptly informed about issues that require their attention.

Escalation policies: Squadcast enables teams to define escalation policies to ensure that if an incident is not acknowledged or resolved within a specific time frame, it is escalated to the next level of support or management. This helps prevent incidents from going unnoticed or unaddressed.


    Research

User interface is impressive, Some times filters are not working properly at user level

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
User interface and escalation is impressive,
What do you dislike about the product?
Filter options are not working as expected some time filter will give wrong results.
What problems is the product solving and how is that benefiting you?
Currently we are using squadcast for instance monitoring in real time with infrastructure.