Squadcast
Squadcast Inc.External reviews
305 reviews
from
External reviews are not included in the AWS star rating for the product.
Afforable and flexible solution
What do you like best about the product?
- Flexible setup
- Stats like MRR
- Multiple services integration
- Stats like MRR
- Multiple services integration
What do you dislike about the product?
- Lack of export
- More advance control like changing suppressed rule
- More advance control like changing suppressed rule
What problems is the product solving and how is that benefiting you?
Squadcast have helped us greatly in our incident management process and on call rotation. It comes built in with proven way of doing things which helped young team like us to get started quickly. And there affordable pricing doesn't hurt pocket as well.
Squadcast - A newcoming game changer in the space!
What do you like best about the product?
Hands down it will have to be the service, changes to the platform to work with our needs in a timely fashion is something we are not use to and really enjoy that customized flexibility.
What do you dislike about the product?
Ability suppress all notifications during a large maintenance or outage.
What problems is the product solving and how is that benefiting you?
being more proactive working through issues rather than reactive. allowing a chain of custody for workflows and allowing for schedules so not everyone on the team is alerted and duplicating work efforts.
Recommendations to others considering the product:
Don't hesitate... pull the trigger the staff is amazing to work with and will help you receive the most from the platform.
it's really simple
What do you like best about the product?
the push notification and call whe something was wrong
What do you dislike about the product?
sometime the app logout me and this is unlike because you got a alarm you never know about it
What problems is the product solving and how is that benefiting you?
well the integration with google chat, jira and jenkis is really good
Recommendations to others considering the product:
don't logout me of the app phone when don't use regularly
Monitoring done right
What do you like best about the product?
Squadcast is not just an incident management tool. The best part that I like is the incident discussion history can be used as a knowledge base for the organization.
What do you dislike about the product?
As of now nothing, the product seems to be very mature.
What problems is the product solving and how is that benefiting you?
We managed multiple systems which had huge traffic with a very small team. More like every individual in the team was responsible for more than 2-3M of API calls. We used schedules to properly manage who was on call and not, the history worked really well, to transition folks and the analytics gave a high-level view which is really important when reporting the same to the stakeholders.
Good for adopting SRE
What do you like best about the product?
Alerting and incident management on Squadcast is unlike anything else on the market. From paging to resolving everything works in a seamless flow with very little management interventions. During analytics we are able to see a drill-down of the performance by team or individual, or even get customized reports. Others seem to be charging a lot for really good analytics in comparison. We start a lot of the weekly meetings with many of the reports we get from Squadcast.
What do you dislike about the product?
Would be great to request new integrations through the product itself.
What problems is the product solving and how is that benefiting you?
Most of our incident management process was being done with a bunch of tools and custom scripts which made everything chaotic. The Squadcast team has been quite proactive with us in helping us adopt SRE best practices.
Great for someone switching from PD
What do you like best about the product?
With PD, our entire team couldn’t have access to the tool. That was the biggest bottleneck from my viewpoint. Everyone on our team is on Squadcast now. The integration with JIRA is great as well, makes it easy to not have duplicated and stale tickets.
What do you dislike about the product?
Can’t think of something at this point of time.
What problems is the product solving and how is that benefiting you?
One of our business problems was incident management that is transparent to all employees. I think that was the major problem that was solved when we moved to Squadcast.
Great app for SREs
What do you like best about the product?
Real-time dashboards are a big plus, everything gets updated on web instantly. The same quick and snappy feel is continued throughout other features of the application. It’s super easy to switch Slack channels which are synced for the alerts, depending on noise levels and context. Features like alert forwarding are useful for temporary rerouting of critical alert information. Overall, a very intuitive and easy-to-use product.
What do you dislike about the product?
There are some feature that are missing or as informed to us, in the pipeline.
One of them is de-duplication of alerts.
One of them is de-duplication of alerts.
What problems is the product solving and how is that benefiting you?
My job is to ensure quality control of our platform, while guaranteeing continuous innovation. Squadcast is one of those highly dependable apps that helps scale engineering productivity.
Recommendations to others considering the product:
If you do a POC with Squadcast like we did, you may appreciate the thought and hard work that went into building every feature. They have done a pretty good job!
Reducing alert fatigue from day 1
What do you like best about the product?
Simple UI/UX and brilliant features to eliminate unwanted alerts. The alert suppression and maintenance mode in particular are the best. They are a smart way to filter the critical alerts from the noisy ones. Engineers could configure them easily and we started noticing the impact from the very first day. We are not wasting any time on useless alerts like the ones that get generated when we run scheduled maintenance on the system.
What do you dislike about the product?
There aren’t anything particular things that we dislike about Squadcast. Maybe it might be better to have more customization with the Prometheus integration.
What problems is the product solving and how is that benefiting you?
We work with clients across industries and verticals and provide supply chain traceability technology. So we have a lot of data coming in from thousands of different connected devices and systems which triggers hundreds of alerts in monitoring. With Squadcast we get critical alerts while suppressing the unwanted / low level alerts.
Using Squadcast to take right actions collectively and fixing issues in time
What do you like best about the product?
Collaboration on Squadcast is awesome. It has useful features like incident timelines and virtual war rooms to get more operational transparency in order to handle incidents as a team. The team has taken advantage of this to tightly scope critical incident response activity to Squadcast, to clearly identify the causal flow of activity during incidents much better.
What do you dislike about the product?
No major complaints so far and it just works.
What problems is the product solving and how is that benefiting you?
We migrated to Kubernetes recently and setup auto-scaling. The cluster was highly tuned to our traffic patterns, which are dynamic and unpredictable. So we setup auto-scaling but this generated a lot of alerts. Squadcast helped us organize these alerts, so they can respond to these issues ASAP.
Incident Management Done Right
What do you like best about the product?
Squadcast integrates well with existing monitoring solutions, so it does not cause a lot of overhead while setting it up. It is accurate in reporting incidents and metrics. The integration of JIRA ticketing is a huge plus, as it automates the creation of tickets for issues to be addressed.
What do you dislike about the product?
Some kind of AI-based predictive suggestions for resolution, from incidents that are similar, would go a long way. But based on our usage there isn't anything in particular we dislike.
What problems is the product solving and how is that benefiting you?
Recovery after catastrophic incidents is a breeze with Squadcast. Automation of the Incident Recovery process is a business problem that Squadcast helps us to solve. A significant reduction in the time spent by the Operations team is a major benefit.
Recommendations to others considering the product:
If you are on the lookout for an incident management platform, then Squadcast is one to reckon with.
showing 141 - 150