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Squadcast is easy to setup and use for incident management
What do you like best about the product?
Ease of use
Easy integration
Pricing is very competitive against the competition
Easy integration
Pricing is very competitive against the competition
What do you dislike about the product?
I haven't found anything to dislike about Squadcast yet.
What problems is the product solving and how is that benefiting you?
We have a small team and need a way to notify the Incident response team when issues occur. Squadcast makes it easy to notify the correct people based on severity and source.
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Very Helpful tool
What do you like best about the product?
I really like how easy it was to setup, and use.
What do you dislike about the product?
The issue I did have with Squadcast is how it does notifications. I would dismiss the alert and assign the incident to myself and it would continue to notify me.
What problems is the product solving and how is that benefiting you?
Squadcast has helped us get visibility to an issue that we were having. The AC in our DC was turning off every night; we noticed thanks to Squadcast, that someone had changed the schedule.
Not much use
What do you like best about the product?
it is a useful in notifications and processing
What do you dislike about the product?
don't use much, but the dashboard isn't user frielndy
What problems is the product solving and how is that benefiting you?
onsite business issues
Consistency for On-Call
What do you like best about the product?
It allows us to bring in alerts from multiple sources and place them in a single view. Once there we have many options available to ensure that the right process is kicked off for the alert.
What do you dislike about the product?
When an alert comes in and is combined with an existing alert there is no way for the new alert to update the tags on the existing alert. We have use cases were this re-tagging would be beneficial.
What problems is the product solving and how is that benefiting you?
Before using a product like Squadcast our on call experience was not consistent. Each of member of our oncall team addressed alerts differently. Squadcast allows us to collaborate on alerts as a team and decide how the alerts will be addressed while on-call.
Good incident management tool with the best price
What do you like best about the product?
It has all features that other incident management system has but with much more economical pricing
Also, the technical support is something I like the most. I have worked with other competitors, but the kind of support I received here is mind-blowing
Analytics is also very brief and something significant for anyone. Compared to its competitors, its insight has more brief and useful
Also, the technical support is something I like the most. I have worked with other competitors, but the kind of support I received here is mind-blowing
Analytics is also very brief and something significant for anyone. Compared to its competitors, its insight has more brief and useful
What do you dislike about the product?
The mobile app of broadcast need to revamp.
Acknowledge all option is not present in the mobile app
downloading analytics report also needs to be improved
webform need to have authentication
Acknowledge all option is not present in the mobile app
downloading analytics report also needs to be improved
webform need to have authentication
What problems is the product solving and how is that benefiting you?
It's for our incident management system, which alerts on-call people in case of any incident. It also helps us create RCA, have runbook handy and finally with analytics
Effective, efficient alerting across multiple monitoring systems
What do you like best about the product?
It is easy to configure alerting from different sources and the on-call scheduling is quite simple to lay out.
What do you dislike about the product?
It took me a little while to figure out how to customize certain kinds of messaging in the webhooks, and their support was not very helpful on that one thing.
What problems is the product solving and how is that benefiting you?
We were looking for a low cost solution to allow On-Call Scheduling and different levels of alerting (including an app with push alerts) and incident management. Squadcast hit each of those elements well.
Easier, less expensive and better for small teams
What do you like best about the product?
Our team was previous using a large solution for our startup and it was too many features, too much setup to make it work easily. With Squadcast, we were able to get setup in a day and get all the alerts and workflows we needed for incident management.
What do you dislike about the product?
While Squadcast works well for our small team now, I'm hoping that it will continue to scale with us as we grow so we don't need to go back to the large provider!
What problems is the product solving and how is that benefiting you?
Incident management -- from alerts, severity level, and escalation workflows, to integrations with our current toolstack. All of this is made even simpler with our non-tech team members being able to submit clear tickets through Squadcast off hours.
Great tool for on call rotation and incident management
What do you like best about the product?
Its a great tool for on call rotation and incident management. Can handle most use cases needed out of such a tool. Easy to set up and not much maintenance needed.
What do you dislike about the product?
Some requests have been made to the team, waiting for response. Some of the features specially around scheduling have been buggy.
What problems is the product solving and how is that benefiting you?
Incident management and on call support rotation.
I used it my past and current
What do you like best about the product?
Easy to use It is rock solid. When "Make it SUPER easy, and make sure it works. I don't have to be clicking a button and thinking, It works as expected, they've still kept it simple.
What do you dislike about the product?
Nothing found to dislike so far in my experience. It works as expected, features are built only requires. We pretty much use all features in our company and work.
What problems is the product solving and how is that benefiting you?
It alerts users when incidents happen, users coming and finding issues and fixing quickly that help our customers make happy and always had turned around time is so quick.
Great On-Call Toll
What do you like best about the product?
The ability to integrate with our bug reporting pipeline and notifying the on-call
What do you dislike about the product?
With linear we have to individually resolve the issues.
What problems is the product solving and how is that benefiting you?
Helps us be on top of our game while we are on-call.
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