Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
It was great experience using squad cast.
What do you like best about the product?
I like the Incident alert systems, on-call shifts, and SLO.
What do you dislike about the product?
It does work well unless they have some maintenance issues.
What problems is the product solving and how is that benefiting you?
when a client raises a query, it will generate a ticket on squad cast alert and I will acknowledge the alert and respond to the client.
- Leave a Comment |
- Mark review as helpful
The Squadcast call alert is helping us to incidents on servers
What do you like best about the product?
The most helpful thing is we are getting alerts immediately on the server is down or any incident.
What do you dislike about the product?
Nothing to dislike about the squadcasr product.
What problems is the product solving and how is that benefiting you?
All production servers are down.
Overall a solid solution
What do you like best about the product?
I like that they are super flexible. I also appreciate their extremely helpful and knowledgeable support team. Last but not least I love that, despite first platform "shock" everything has a place and it's easy and intuitive after you get used to it.
What do you dislike about the product?
I dislike that some features are not yet working as expected or are not fully/correctly integrated, but from my awareness, they are working on fixing the ones I have reported so I can reasonably assume they are continuous improving their product as reports flow in.
What problems is the product solving and how is that benefiting you?
Organization and the "start-up" to incident management, Ve3fore We didn't have a good place to manager incidents. We handled them on a case by case basis which led to delays and just wasn't good. With squadcast, we can now have everything in one place and we are automatically alerted on incidents.
Squadcast Review
What do you like best about the product?
I've been using the squad cast for the last year, and the best part is that you can easily integrate this with other monitoring tools. If you are on the shift, it will send you the reminder and alert notifications, So if you are busy with other tasks, you will receive the call for your alert and take action accordingly.
What do you dislike about the product?
Recently squadcast introduced a new schedule where we can creates the schedule as per the roster, but, we can not give shift time as per our need, if we can select time as per our need that can be easier, and also if we can directly upload the roster in CSV format.
What problems is the product solving and how is that benefiting you?
As a part of Devops SRE team, we have to monitor the infra and running services actively, Which is not possible to see the monitor screen all the time, And using the squadcast, which give alert notification, sms, and call if you did not acknowledge the alert. You can set the escalation policy for critical alerts, which is the best part.
Definitely good but needs improvement
What do you like best about the product?
The ability to handle alerts over phone call is the best one for me, also with the clarity of issue occured
What do you dislike about the product?
The mobile app experience is not as good as it can be. Tye call alerts are sometimes blank calls with no notification.
What problems is the product solving and how is that benefiting you?
we instantly get to know if anything is in alert state, thus achieveing the sla we provide
Good solution for alerting.
What do you like best about the product?
Being able to send alerts to multiple places is a good thing. Also, I can do tagging routing which is a great feature. Support service is also great.
What do you dislike about the product?
Nothing as of now to complain about. Hope this remains the same in the future too.
What problems is the product solving and how is that benefiting you?
Dynamic Tagging of alerts and routing them to a different teams and sources based on the tag.
Great solution. Helps us a lot.
What do you like best about the product?
Calls and text messages are delivered!
Team management is transparent.
Really enhoy that solution has free plan to test it.
Got payed plan for the whole team.
Like managed escalation matrix.
Team management is transparent.
Really enhoy that solution has free plan to test it.
Got payed plan for the whole team.
Like managed escalation matrix.
What do you dislike about the product?
Voice calls do not work with all telecoms.
What problems is the product solving and how is that benefiting you?
Alerts wakes my team up at any time. We get push notifications, text messages and calls when something happens.
Excellent incident monitoring tool - More helpful
What do you like best about the product?
I like the alerts, incident reporting, on-call support and update postmortem for each incident after fixed. If incidents occur, the alerts go to the respective domain developer via mail, sms or calls.
What do you dislike about the product?
I am using rollbar alerts in squadcast. If I resolved rollbar issues in squadcast same was not resolved in rollbar. But if I resolve in rollbar same is resolved in squadcast.
What problems is the product solving and how is that benefiting you?
The major problem I faced was if my sales were reduced, I would not know. But now squadcast alerts me by emails, sms or calls. Then I am immediately contacting the concerned developer to fix it.
Squadcast is a great incident management system for an evolving team
What do you like best about the product?
1) Decent Incident Management
2) Decent Mobile Apps which solve the purpose
3) Good Integrations with email, webhooks etc.
4) Decent On Call Escalation Policies
2) Decent Mobile Apps which solve the purpose
3) Good Integrations with email, webhooks etc.
4) Decent On Call Escalation Policies
What do you dislike about the product?
1) Mobile Apps can be a bit mature (iOS Only)
2) Webhook integration can be slightly dynamic and customizable
2) Webhook integration can be slightly dynamic and customizable
What problems is the product solving and how is that benefiting you?
We are an evolving team with evolving needs. Squadcast helps us in tracking and managing critical issues without breaching the deadline/timeline for the same. Overall project velocity is not impacted and correct stakeholders are escalated when needed
Very good value for money
What do you like best about the product?
Squadcast is easy to learn and very powerful. It offers a large number of integrations. The documentation is very well done, and the support is very responsive.
What do you dislike about the product?
Nothing yet! The problems encountered were quickly dealt with by their support.
What problems is the product solving and how is that benefiting you?
Squadcast allows us to centralize all our alerts, filter them and prioritize them. So we no longer get woken up for nothing.
showing 171 - 180