Squadcast
Squadcast Inc.External reviews
305 reviews
from
External reviews are not included in the AWS star rating for the product.
Great product for incident management
What do you like best about the product?
Alerts, apps for all platforms,good UI and features
What do you dislike about the product?
Pricing should be less for smaller teams
What problems is the product solving and how is that benefiting you?
Production server monitoring for alerts
Keep On Top of Service Failures
What do you like best about the product?
Squadcast is great for alerting you when important services are experiencing high volumes of errors that require your attention. It integrates well with other monitoring tools such as Azure Insights and Datadog. I'm sure there are more but those are just the 2 we use and there isn't any issues setting up the specific rules for when to notify us.
The on-call feature is great so you can have 24 hour observation without being glued to a screen and it doesn't leave any 1 person or teammate being responsible for the whole show.
The on-call feature is great so you can have 24 hour observation without being glued to a screen and it doesn't leave any 1 person or teammate being responsible for the whole show.
What do you dislike about the product?
Sometimes the same alert will continually blow up your phone while you are currently investigating the issue. This is highly aggravating. I know there are suppression rules and other mechanisms in place to limit these alerts manually, but there should really be something built in where if a second/third/fourth alert comes in for the same issue while the first one is still active then it doesn't need to make that awful noise on your phone that disrupts you while working.
What problems is the product solving and how is that benefiting you?
It gives up visibility to errors as they happen without needing to stare are incoming logs in realtime.
Great product to organize a difficult task
What do you like best about the product?
The design is really cool and the alerting feature is well made, also organizing the schedule is nice.
Also the integration with Sentry worked well.
Also the integration with Sentry worked well.
What do you dislike about the product?
Initially we struggle a little bit to change shifts when we were oncall, I think now it with the scehdules v2 is better.
What problems is the product solving and how is that benefiting you?
It solved the alerting problem and the on call shift management.
A helpful reminder tool
What do you like best about the product?
squad cast on call services helping us to filter important things among 1000 mails. Easy to undersatnd thins from UI.
What do you dislike about the product?
Lots of false alerts unwanted alerts need to filter out to reduce continuous calls.
What problems is the product solving and how is that benefiting you?
Tickets distribution and resource health monitoring . By these action user can save lot of time and work will equally distributes among team members.
This is the best platform yet
What do you like best about the product?
Reliably report production issues to on-call team.
What do you dislike about the product?
I dont dislike anything about squadcast! Everything works great!!
What problems is the product solving and how is that benefiting you?
In case of any production issue it notifies the team that something is wrong and we must have alook. Allows to keep track of all issues
A very good IMT (Incident Management Tool)
What do you like best about the product?
Easy schedule creation, quick integration and best support.
What do you dislike about the product?
Two way extensions sometimes create a loop of triggers.
What problems is the product solving and how is that benefiting you?
The problem of managing the 24x7 incident management within the SLAs.
It is very good
What do you like best about the product?
Alerting process, where we are getting it is good
What do you dislike about the product?
some duplicate alerts that we are getting
What problems is the product solving and how is that benefiting you?
Critical incident alert we are getting
Good about receiving the call alerts on time
What do you like best about the product?
Escalation policies are good and we can modify them very easily.
What do you dislike about the product?
Squadcast homescreen menu was not much ease and can access all features.
What problems is the product solving and how is that benefiting you?
To get when our server goes down a high alert
Cost effective incident management
What do you like best about the product?
Squacast is an Incident Management at cost effective pricing. We migrated from PagerDuty, because of the excessive prize/increase.
The setup was easy and anyone with some basic knowledge should be able to do it. SquadCast has a good number of integrations. A seamless integration with DataDog Monitors. It automatically resolves the incidents when they are resolved in DataDog.
In addition, the OOTB MMTA and MTTR on the main dashboard keep everyone informed about organizational numbers.
The setup was easy and anyone with some basic knowledge should be able to do it. SquadCast has a good number of integrations. A seamless integration with DataDog Monitors. It automatically resolves the incidents when they are resolved in DataDog.
In addition, the OOTB MMTA and MTTR on the main dashboard keep everyone informed about organizational numbers.
What do you dislike about the product?
- There has to be a lite offering, to just get notified along with integrations. Incident Management at startups doesn't need fancy metrics and tracking. A lite version with call/sms and tracking support is enough.
- The SSO setup with Google Workspace was not clear. It required back and forth with their support but finally worked. A quick setup demo video should have helped.
- The SSO setup with Google Workspace was not clear. It required back and forth with their support but finally worked. A quick setup demo video should have helped.
What problems is the product solving and how is that benefiting you?
Squacast is an Incident Management at cost effective pricing.
The user-friendly interface makes it a simple to set up and customize alerts.
What do you like best about the product?
In any Issues in applications will get the notications and calls.
What do you dislike about the product?
continious notification for single alert
What problems is the product solving and how is that benefiting you?
helps to identify the applicatioin down time quickly
showing 11 - 20