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Squadcast

Squadcast Inc. | 1

Reviews from AWS Marketplace

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External reviews

295 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rafael M.

Nice UX, easy setup!

  • June 15, 2021
  • Review verified by G2

What do you like best about the product?
How easy it's to create your squads and services. Also, the straightforward interface of Alert Source Endpointsand to set up alerts integrations
What do you dislike about the product?
We only missed a single feature from our previous on-call system.
Once an occurrence is acknowledged, there are no other alerts if the issue is not resolved within a period of time. So it often happens that the person on-call is in a meeting, receives an alert, acknowledges it, and forgets to check it later.
What problems is the product solving and how is that benefiting you?
We are managing on-call rotation of several teams at once.
It's easy to create teams and receive issue notifications in different channels using Squadcast


    Adam W.

Simplifies the incident management and reporting flow

  • June 10, 2021
  • Review verified by G2

What do you like best about the product?
The free status page allows our Ops Engineers to quickly coordinate, update, report, and respond to customer concerns.
What do you dislike about the product?
Some of the comfort features of other IoS platforms are missing (more detailed Status Page features, more integrations), but still works extremely well
What problems is the product solving and how is that benefiting you?
We've been able to effectively inform our customers when an incident is detected, and quickly get our engineers on the case to start investigating and fixing issues.


    Kadu B.

Modern on call tool to squads

  • June 10, 2021
  • Review verified by G2

What do you like best about the product?
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
What do you dislike about the product?
Could offer more remediation functionalities.
What problems is the product solving and how is that benefiting you?
With Squadcast, all incidents are automatically closed after the resolution; we have MTTR, MTTA, and post-Morten reports. Besides that, it helps organize the on-call schedule, and we don't need an operator to call the responsible team.


    Education Management

Good

  • June 10, 2021
  • Review provided by G2

What do you like best about the product?
The status page and different kind of rules like suppression rule
What do you dislike about the product?
all good, it will be great if we can customize status page
What problems is the product solving and how is that benefiting you?
alerting


    Amrutha M.

Squadcast performance review

  • June 03, 2021
  • Review verified by G2

What do you like best about the product?
Simple, reliable, high quality, and designed to avoid losing our content in the event of a lost connection. The user interface is also really nice, we can easily identify the monitoring status.
What do you dislike about the product?
None that I can see. The setup is just great.
What problems is the product solving and how is that benefiting you?
Monitoring our production servers and all the applications. Tracking SSL expiries monitoring CPU disk and memory usage of DEV, Stage, and PROD environments. Also used to monitoring the backup process running on our servers.


    Zohaib S.

It's quite a good service to manage urgent tasks.

  • May 28, 2021
  • Review verified by G2

What do you like best about the product?
App wise eco system, the fact that you can manage/respond or receive notification through mobile app on the go
What do you dislike about the product?
Sometimes live notifications doesn't show up
What problems is the product solving and how is that benefiting you?
Urjent task management, it gives clarity to reportee that somebody is looking into it and it keeps everybody calm.


    Information Technology and Services

Nice to have Alarm like this

  • May 28, 2021
  • Review provided by G2

What do you like best about the product?
The alarm when anything goes down. i can use this feature.
What do you dislike about the product?
The daily shift notification. doesn't make helpful anymore. I know my shift, and I am already doing my work.
What problems is the product solving and how is that benefiting you?
Server failures and maintenance make it easier for me. I loved this notification before getting to know the issues


    裕 .

squadcast review

  • May 28, 2021
  • Review verified by G2

What do you like best about the product?
Unlimited Free SMS
Unlimited Free Calls
Unlimited Users
A lot of great integrations
What do you dislike about the product?
2FA does not exist
Incident Rate Limiting
What problems is the product solving and how is that benefiting you?
Improve service quality by receiving incidents quickly via phone and SMS.
Reduced cost of incident notification.


    Marketing and Advertising

Nice and Helpful Tool

  • May 25, 2021
  • Review verified by G2

What do you like best about the product?
Integration with other software such as Slack etc.
Mobile application which makes sure we don't have to be in front of our System always.
Ease of use in configuring.
Easy to add/remove users to a particular group.
Easy scheduling on-call pairs weekly in advance
What do you dislike about the product?
None as of now. Maybe we are not exploring squadcast fully.
The UI on the mobile is somewhat outdated by at least by 4years.
More functionality should be added compared to competitors in this field.
What problems is the product solving and how is that benefiting you?
We use it mainly for alerting ourselves with P0/P1 Alerts.
On-Call Monitoring schedule for critical applications.
Use it extensively during our ThanksGiving and New Years when our traffic is very high.


    Information Technology and Services

VERY AFFECTİVE PRODUCT

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
It is truly an accurate and successful product. in general, it works stable and impressive.
What do you dislike about the product?
prices can be a little cheaper. Some usability problems can be fixed.
What problems is the product solving and how is that benefiting you?
It enabled me to do my existing works faster and more accurately. It also provided support in the standardization of in-house transactions.
Recommendations to others considering the product:
reliable
stabil