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Great product to organize a difficult task
What do you like best about the product?
The design is really cool and the alerting feature is well made, also organizing the schedule is nice.
Also the integration with Sentry worked well.
Also the integration with Sentry worked well.
What do you dislike about the product?
Initially we struggle a little bit to change shifts when we were oncall, I think now it with the scehdules v2 is better.
What problems is the product solving and how is that benefiting you?
It solved the alerting problem and the on call shift management.
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New customer- Good experience so far
What do you like best about the product?
Our business has jut started using Squadcast, and it's been good so far. Intuitive to navigate for new users.
What do you dislike about the product?
Nothing yet. I look forward to using going forward.
What problems is the product solving and how is that benefiting you?
It helps us keep our users updated on software issues in real time. Users can be alerted exactly when an issue occurs and when it is reolved. It also allows us to send out an explanation after the fact.
A helpful reminder tool
What do you like best about the product?
squad cast on call services helping us to filter important things among 1000 mails. Easy to undersatnd thins from UI.
What do you dislike about the product?
Lots of false alerts unwanted alerts need to filter out to reduce continuous calls.
What problems is the product solving and how is that benefiting you?
Tickets distribution and resource health monitoring . By these action user can save lot of time and work will equally distributes among team members.
Usefull
What do you like best about the product?
1) SLO tracker: as an SRE its is important to track SLO which will help to track down activity
2)on call schedule: no need to search in roster we will directly know from application who is oncall person
3) Runbook: most use full feature, every one know what step should we follow if we stuck some where with the one go also we can updates runbook easily
And many more
2)on call schedule: no need to search in roster we will directly know from application who is oncall person
3) Runbook: most use full feature, every one know what step should we follow if we stuck some where with the one go also we can updates runbook easily
And many more
What do you dislike about the product?
Overall it is good product, but every thing has some limitations for this product we can see there is no
Free plan and it doesn't let you record vedio in basic paid tier
Free plan and it doesn't let you record vedio in basic paid tier
What problems is the product solving and how is that benefiting you?
We have 5000+ servers to monitor, squadcast help us to manage monitoring and incidents
Immediately alerts
What do you like best about the product?
Alerts through mail, text and calls within only scheduled time
What do you dislike about the product?
Will have to check deeper to say negatives. I'm good for now.
What problems is the product solving and how is that benefiting you?
I could immediately go to the cause.
Squadcast has really helped a lot in terms of monitoring and alerts in the environment
What do you like best about the product?
We get immediate alerts if there is some issue related to memory, disk, any services going down, so that we can quickly reach to those and fix the issue in a minimum due of time
What do you dislike about the product?
Nothing i felt like to dislike the squadcast tool.
What problems is the product solving and how is that benefiting you?
Squadcast helps in solving issues like services going down. If we are not aware of these, then it might be escalated and may impact the business.
Its a batmobile, but needs you to be batman.
What do you like best about the product?
It calls me when my code is going sideways.
The on-call scheduling is a lifesaver too, ensuring that the right people are always ready to swoop in and save the day. Third are the integrations, that allow frequent access of alerts and related data. Since its not practical to open any app repeatedly, quick & easy integrations like slack and email are really helpful.
The on-call scheduling is a lifesaver too, ensuring that the right people are always ready to swoop in and save the day. Third are the integrations, that allow frequent access of alerts and related data. Since its not practical to open any app repeatedly, quick & easy integrations like slack and email are really helpful.
What do you dislike about the product?
As for dislikes, I'd say the learning curve can be a bit steep for newcomers.
It's like getting the keys to the Batmobile without the manual, or rather a very big manual. But once you get the hang of it, the power is undeniable. We have a POC from the team attached to our slack channel who's always eager to support our queries and is proactive in resolving them, but I believe the UI could be polished to make it more intuitive, and stop those queries altogether.
The platform a number of features, which is great, but might be a bit overwhelming for beginners. I'd love a wizard that can be played anytime as a walkthrough of the platform.
We majorly use the slack integration to get all alters in our channels. Like linear, if the slack threads could be sync'd with an incident, it'd be a holy blessing. Imaging clicking on an issue and seeing all conversations that have happened related to it. A massive productivity boost, especially for daily users and devops teams.
It's like getting the keys to the Batmobile without the manual, or rather a very big manual. But once you get the hang of it, the power is undeniable. We have a POC from the team attached to our slack channel who's always eager to support our queries and is proactive in resolving them, but I believe the UI could be polished to make it more intuitive, and stop those queries altogether.
The platform a number of features, which is great, but might be a bit overwhelming for beginners. I'd love a wizard that can be played anytime as a walkthrough of the platform.
We majorly use the slack integration to get all alters in our channels. Like linear, if the slack threads could be sync'd with an incident, it'd be a holy blessing. Imaging clicking on an issue and seeing all conversations that have happened related to it. A massive productivity boost, especially for daily users and devops teams.
What problems is the product solving and how is that benefiting you?
Squadcast solves the chaos that comes with incident management. It's a streamlined solution that ensures everyone on the team is on the same page when it comes to tackling issues.
The on-call scheduling feature is a blessing, making sure the right people are always ready for action. No more fumbling around to figure out who's on duty.
Integrations ensure there's no communication gap, get everything in your mailbox and slack.
The on-call scheduling feature is a blessing, making sure the right people are always ready for action. No more fumbling around to figure out who's on duty.
Integrations ensure there's no communication gap, get everything in your mailbox and slack.
This is the best platform yet
What do you like best about the product?
Reliably report production issues to on-call team.
What do you dislike about the product?
I dont dislike anything about squadcast! Everything works great!!
What problems is the product solving and how is that benefiting you?
In case of any production issue it notifies the team that something is wrong and we must have alook. Allows to keep track of all issues
A very good IMT (Incident Management Tool)
What do you like best about the product?
Easy schedule creation, quick integration and best support.
What do you dislike about the product?
Two way extensions sometimes create a loop of triggers.
What problems is the product solving and how is that benefiting you?
The problem of managing the 24x7 incident management within the SLAs.
It is very good
What do you like best about the product?
Alerting process, where we are getting it is good
What do you dislike about the product?
some duplicate alerts that we are getting
What problems is the product solving and how is that benefiting you?
Critical incident alert we are getting
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