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A very good IMT (Incident Management Tool)
What do you like best about the product?
Easy schedule creation, quick integration and best support.
What do you dislike about the product?
Two way extensions sometimes create a loop of triggers.
What problems is the product solving and how is that benefiting you?
The problem of managing the 24x7 incident management within the SLAs.
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It is very good
What do you like best about the product?
Alerting process, where we are getting it is good
What do you dislike about the product?
some duplicate alerts that we are getting
What problems is the product solving and how is that benefiting you?
Critical incident alert we are getting
Good about receiving the call alerts on time
What do you like best about the product?
Escalation policies are good and we can modify them very easily.
What do you dislike about the product?
Squadcast homescreen menu was not much ease and can access all features.
What problems is the product solving and how is that benefiting you?
To get when our server goes down a high alert
Cost effective incident management
What do you like best about the product?
Squacast is an Incident Management at cost effective pricing. We migrated from PagerDuty, because of the excessive prize/increase.
The setup was easy and anyone with some basic knowledge should be able to do it. SquadCast has a good number of integrations. A seamless integration with DataDog Monitors. It automatically resolves the incidents when they are resolved in DataDog.
In addition, the OOTB MMTA and MTTR on the main dashboard keep everyone informed about organizational numbers.
The setup was easy and anyone with some basic knowledge should be able to do it. SquadCast has a good number of integrations. A seamless integration with DataDog Monitors. It automatically resolves the incidents when they are resolved in DataDog.
In addition, the OOTB MMTA and MTTR on the main dashboard keep everyone informed about organizational numbers.
What do you dislike about the product?
- There has to be a lite offering, to just get notified along with integrations. Incident Management at startups doesn't need fancy metrics and tracking. A lite version with call/sms and tracking support is enough.
- The SSO setup with Google Workspace was not clear. It required back and forth with their support but finally worked. A quick setup demo video should have helped.
- The SSO setup with Google Workspace was not clear. It required back and forth with their support but finally worked. A quick setup demo video should have helped.
What problems is the product solving and how is that benefiting you?
Squacast is an Incident Management at cost effective pricing.
The user-friendly interface makes it a simple to set up and customize alerts.
What do you like best about the product?
In any Issues in applications will get the notications and calls.
What do you dislike about the product?
continious notification for single alert
What problems is the product solving and how is that benefiting you?
helps to identify the applicatioin down time quickly
The user-friendly interface makes it a breeze to set up and customize alerts.
What do you like best about the product?
In any Issues in applications will get the notications nd calls.
What do you dislike about the product?
In Sqadcast there is nothing to say about dislike.
What problems is the product solving and how is that benefiting you?
What ever the issue will get noified quickly and it is helping to solve the issues/incidents.
Overall good experience & reliable service
What do you like best about the product?
* being able to set multiple policies in case of incidents.
* easy to integrate with multiple services like SMS, slack, etc.
* it is easy to get started.
* Haven't had a chance to interact with customer service till now.
* easy to integrate with multiple services like SMS, slack, etc.
* it is easy to get started.
* Haven't had a chance to interact with customer service till now.
What do you dislike about the product?
* Less feature rich
* some of the feature are behind paywall.
* some of the feature are behind paywall.
What problems is the product solving and how is that benefiting you?
It solves the incident management and alerting parts for us. We get quick alerts in case of any issues with our services helping us in minimizing impact on business.
A Robust SRE Solution for Proactive Reliability Management and Incident Handling
What do you like best about the product?
Squadcast excels in facilitating efficient incident response and resolution, ensuring that system issues are promptly addressed and minimized. Its intuitive interface and clear incident timelines make it easy for SREs to track, prioritize, and resolve incidents effectively.
It provides a centralized platform for monitoring system health, identifying potential issues, and implementing preventive measures to minimize downtime and maintain optimal system performance.
Its well-organized layout and clear functionalities ensure that SREs can quickly access the information they need to manage incidents and maintain system reliability.
Its flexible architecture and robust capabilities enable it to handle increasing workloads and support a growing number of systems.
It provides a centralized platform for monitoring system health, identifying potential issues, and implementing preventive measures to minimize downtime and maintain optimal system performance.
Its well-organized layout and clear functionalities ensure that SREs can quickly access the information they need to manage incidents and maintain system reliability.
Its flexible architecture and robust capabilities enable it to handle increasing workloads and support a growing number of systems.
What do you dislike about the product?
Squadcast's user interface and workflows are largely standardized, leaving limited room for customization to fit specific team preferences or organizational requirements.
Squadcast's analytics and reporting capabilities could be more robust, providing more granular insights into system performance, incident trends, and SRE team effectiveness.
Squadcast's analytics and reporting capabilities could be more robust, providing more granular insights into system performance, incident trends, and SRE team effectiveness.
What problems is the product solving and how is that benefiting you?
Squadcast streamlines incident management and resolution by automating repetitive tasks, providing clear incident timelines, and facilitating efficient communication among SREs.
Squadcast goes beyond reactive incident response by promoting proactive system reliability management.
Squadcast's architecture is designed to scale with growing organizations, supporting an increasing number of systems and users without compromising performance.
Squadcast is committed to continuous improvement and innovation, regularly releasing new features and enhancements based on user feedback and industry trends.
Squadcast goes beyond reactive incident response by promoting proactive system reliability management.
Squadcast's architecture is designed to scale with growing organizations, supporting an increasing number of systems and users without compromising performance.
Squadcast is committed to continuous improvement and innovation, regularly releasing new features and enhancements based on user feedback and industry trends.
Saviour of my downtimes.
What do you like best about the product?
When any alerts occur it informed through various integrations along with phone calls and SMS. It helped me check into those alert when I am not in front of the computer.
What do you dislike about the product?
There is not as such thing that I disliked.
What problems is the product solving and how is that benefiting you?
We have some services running. If any disputes happen to those services we get alerted through Squadcast. If Squadcast is not there it is very hard for us to debug those issues. We need to wait for the customers' response for those bugs.
Minimize downtime, maximize efficiency and ensure smooth operations.
What do you like best about the product?
I like the integration it provodies with different third party monitoring tools. With the ease of Webhook, you can use it anywhere in your system to send an alarm notification. It has nice and cleaner UI. It also calls you back in case if you have not read the alert notification which is big plus. Implementation is easy enough, it won't take more of it, since it is Cloud managed. Customer support is good with slack channel integration. Greate frequency of use, We use this tool for every sort of production alert which can help us minimize the downtime or avoid it.
What do you dislike about the product?
Sometimes I find it overwhelming to understand what all features means and where to find it. Other than that, I did not find any issues with it.
What problems is the product solving and how is that benefiting you?
Easy of incident management with different third party monitoring tools and actively minimize the downtime.
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