Squadcast
Squadcast Inc.Reviews from AWS customer
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it's not super intuitive to use without a ton of onboarding
What do you like best about the product?
it's cheaper than pagerduty, and it can get the job done
What do you dislike about the product?
The UI is not intuitive. I just want to know if I am on call RIGHT NOW, when I'm on call next, and make it easy to swap on calls with teammates. You shouldn't need to do a 45 minute onboarding to figure this out.
What problems is the product solving and how is that benefiting you?
managing and scheduling on call rotations, escalating issues
Squadcast Review
What do you like best about the product?
Squadcast is great for scheduling on-call engineers especially for different teams. It also can easily integrate with other systems so you can get an automated call or message when something is going wrong.
What do you dislike about the product?
The only downside that I've had recently is the switch from the old scheduling to new scheduling. Here, our calendars got out of sync and we had to reset the order of engineers on-call schedules.
What problems is the product solving and how is that benefiting you?
It's an easy scheduler for on-call as well as alerting us when something is going wrong in our system.
Very intuitive UI!
What do you like best about the product?
Squadcast makes it easy to set up alerts for any appliance/application. As a new user the onboarding was smooth and quick enough to get started.
What do you dislike about the product?
I have not yet found anything I dislike about Squadcast. It just works.
What problems is the product solving and how is that benefiting you?
We were receiving too many alerts from multiple different systems. Squadcast has simplied this, creating one point of reference for most/all alerts.
Great Product for Businesses Who Need an On-Call Scheduler
What do you like best about the product?
The reporting of incidents where those on call are directly notified through multiple modes of communication and the ability to indefinitely schedule members for shifts, is very nice.
What do you dislike about the product?
The navigation pane can be frustrating to use as on a desktop, the icons arent always obvious, so it would be nice if the navigation pane was wider with a description next to them instead of a tooltip. Rescheduling for individual shifts is not very intuitive for the organization, so it does not get used, unfortunately.
What problems is the product solving and how is that benefiting you?
Squadcast is making on-call managment and application incident reporting more streamlines for those on call during incidents.
Excellent alert service
What do you like best about the product?
The ease of use and integration that allows us to be alerted when an issue occurs
What do you dislike about the product?
I have yet to experience a situation that i disliked a feature.
What problems is the product solving and how is that benefiting you?
it helps with incident managment, alerting us when we have a data issue impacting our customers
New Squadcast user
What do you like best about the product?
Configuration is very easy and straightforward.
What do you dislike about the product?
It's working well for us. Nothing to complain about at this point.
What problems is the product solving and how is that benefiting you?
It has been easy to setup schedules with backup responders to cover misses.
Does what it is supposed to do
What do you like best about the product?
Does what it is supposed to do
Allows the right people to get notified
Allows the right people to get notified
What do you dislike about the product?
Nothing really, but it would be nice to have templates for frequent responses
What problems is the product solving and how is that benefiting you?
Solving emergencies
Awesome service
What do you like best about the product?
Consistent alerts delivery. We never missed a production anamoly alert through squadcast.
What do you dislike about the product?
Sometimes (though rarely) the alerts would be delayed.
What problems is the product solving and how is that benefiting you?
Production anamoly alerting
Good platform.
What do you like best about the product?
uptime monitoring and stability. customer support.
What do you dislike about the product?
app UI needs to be better. Logging in needs improvement.
What problems is the product solving and how is that benefiting you?
on call management
One of the best tool to track incidents and helps in the oncall
What do you like best about the product?
the tool provide a great way to track the tickets, incidents etc and the way it gets easily integrated with other tools such as datadog is really healpful . Overall SquadCast helps get the timely alerts and helps in the oncall
What do you dislike about the product?
Nothing much, would love to use the API;s if its available so that it can be easily integrated with Applications.
What problems is the product solving and how is that benefiting you?
Squad cast helps in trracking of the incidents, alerting for severity issues and integration wil datadog and sentry is very beneficial
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