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ZoomInfo

ZoomInfo | 1

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External reviews

8,115 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Keith D.

ZoomInfo is great for hunters

  • February 15, 2025
  • Review verified by G2

What do you like best about the product?
Its easy to use and you can see data anywhere you need it to
What do you dislike about the product?
The data is not 100% accurate. Still better than anything else on the market
What problems is the product solving and how is that benefiting you?
Finding organization charts


    Logistics and Supply Chain

ZoomInfo is a central part of a Sales Tech Stack

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
ZoomInfo has an expansive capability list. We have evaluate several other contact information databases and none have shown the quality of data that we have seen with ZoomInfo.

The platform also has a large list of integrations, which allows us to place it's functionality where we need it in our workflows, rather than work around it.

As an administrator, I often focus on ease of intetgration and the power of a platform. ZoomInfo's integration can be slightly complicated, but once set, the functionality is very strong and customizable, so you can adjust it as you need.
What do you dislike about the product?
The platform is fairly large which can cause issues in different areas. Some of the platforms that they have aquired can become difficult to use as they integrate them into their tech stack.

Their customer support can be difficult to to work with. They are slow to respond and take a while to get to the bottom of the issue you are reporting.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows us to keep our database up to date with good data. Our sales users import contact information as they research different accounts and the process is fairly seemless for them.

Becuase ZoomInfo is such a power tool with many options, I would recommend that teams evaluating it consider their specific workflows and processes. This platform likely has features that can solved their marketing and sales intelligence shortcomings, but teams need to know their full plan rather than expect implementation to solve their problems out the gate.

We did recently implement Enrich Essentials which allows us to keep certain parts of our platform clean and up to date automatically.


    Grace H.

Zoominfo SALES Review

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
The multiple options for various things
Advanced search option
Good to the eye
What do you dislike about the product?
Nothing to say on this one. As I like this platform
What problems is the product solving and how is that benefiting you?
It helps me prepare a database that cater to my requirements
Problems solved - No need to reach out to the irrelevant contacts


    Kavya S.

Review by Kavya

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Multiple options to choose from
Additional features added a couple of years back
ex: Buyer Intent, Scoops
What do you dislike about the product?
I have used Lusha in the past, many of us know that ZoomInfo is way better.
So no dislikes.
What problems is the product solving and how is that benefiting you?
Giving options of Likely to engage
Alongwith the channel, for ex: Email. Direct or Mobile.
It really helps a lot and it works


    Juan O.

Techy sales POV

  • February 12, 2025
  • Review provided by G2

What do you like best about the product?
Providing tech stack and relevant information about the company such as revenue and people at the core level of the organization am looking after
What do you dislike about the product?
Sometimes they do not enrich with phone and email numbers
What problems is the product solving and how is that benefiting you?
Outreach on cold sourcing from companies and contacts - Insights to see what is the best way to connect with DM's at a C-level


    Financial Services

A game changer for Sales intelligence

  • February 11, 2025
  • Review verified by G2

What do you like best about the product?
Using Zoominfo has been an incredibly positive experience for us. It helps us get information on a vast variety of prospects and leads with updated and accurate contact details. With the help of advanced filtering features, we target the hottest accounts and personas. Zoominfo is easy to integrate with Salesforce, Hubspot and Salesloft (a few of the sales and marketing tools we use) which makes workflows easy. We are currently exploring WebSights and Intent features and see promising results.
What do you dislike about the product?
The cost is a bit high and many of the additional features come with extra cost. We are interested to explore more features but due to budget constraints, we have been delaying the use.
What problems is the product solving and how is that benefiting you?
Zoominfo Sales is helping us clean our CRM database and meeting our KPIs. We are able to overwrite and update information by enriching existing leads in the system allowing us to target accurate prospects. With it's intent data we are able to timely outreach to the prospects who are in the buying cycle.
It has also helped us align with our sales team to set the expectations and outreach with effective messaging. Data enrichment also helps us build a workflow that's effective.


    Christoph B.

Prospecting with ZoomInfo

  • February 08, 2025
  • Review verified by G2

What do you like best about the product?
The ZoomInfo Chrome extrnsion makes it so efficient to get the data I need from wherever I am working. Whether I am looking for the right person to reach out to in LinkedIn, or getting ready to make a call in outreach. I can easily use the chrome extension to look up contact information and make sure I have the best chance of reaching them.
What do you dislike about the product?
it can be difficult to get contact reports to sync with your account book from salesforce so that you are only getting updated contacts related to your accounts. This can lead to manual time still fitlering through the lists to only grab the relevant contacts you are looking for.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves the problem of making sure you have the most accruate conact info which gives me the best chance of reaching a potential buyer. This solves the problem of wasting time searching for the correct info acorss salesforce, LinkedIn, or other sources.


    Heidi P.

Review - Zoominfo

  • February 07, 2025
  • Review verified by G2

What do you like best about the product?
Ease, user interface. options, exclude option
What do you dislike about the product?
have been using these in 3 different organization so nothing to dislike as such
What problems is the product solving and how is that benefiting you?
Helping me achieve my targets


    Susan G.

Absolutely amazing!!

  • February 07, 2025
  • Review verified by G2

What do you like best about the product?
Providing insight to potential clients with intent to buy.
What do you dislike about the product?
Not always accurate emails for prospecting
What problems is the product solving and how is that benefiting you?
Timeframe for intent


    tierney d.

One of my favorite platforms for data and prospecting for sales orgs

  • February 07, 2025
  • Review verified by G2

What do you like best about the product?
I have used/purchased Zoominfo at multiple companies and I continue to believe it is the best platform for account data.
What do you dislike about the product?
Needs better employee count data for APAC and EMEA
What problems is the product solving and how is that benefiting you?
enriching account data