ZoomInfo
ZoomInfoExternal reviews
8,398 reviews
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Great support, usability, and contact info for companies
What do you like best about the product?
The accurate contact information makes data scrubbing a thing of the past
What do you dislike about the product?
When there are emails that are not verified (more common for the smaller companies doing sub $10MM in revenue)
What problems is the product solving and how is that benefiting you?
It is solving the time, effort, and money to train overseas individuals in data scrubbing and interpreting data to find contact info and the companies we are looking for.
Better than expected - worth the investment for a small < 5 member sales organization
What do you like best about the product?
The integration with Engage and Chorus has transformed our workflow. Many steps are multiplied. We use buying committees to auto-route communications and begin lead contact. The VOIP integration brought the phone calls into observation and improvement. There isn't a part of our outreach and client development that hasn't been sped up, improved, and taken to the next level. Chorus is a huge help. The data allowed us to refine our pitches, change the order of topics and improve our forecasting based on meeting data, not just our impressions.
Onboarding seemed like it would be annoying - but the power of the system is great enough to sit still and learn how to go 5x faster.
This tool will deliver a 10x ROI if you are disciplined in how you use it.
Onboarding seemed like it would be annoying - but the power of the system is great enough to sit still and learn how to go 5x faster.
This tool will deliver a 10x ROI if you are disciplined in how you use it.
What do you dislike about the product?
The integration of a unified log-in caused us to lose access to part of the system. The account management team jumped on it, and they reached out to listen to us without being prompted. I'm very satisfied with the account management team. Technical support seems to be a little overworked, and they're slower than we would like.
What problems is the product solving and how is that benefiting you?
We have changed our product development and customer engagement timing dramatically. We now listen to the intent of our target market and we act. We also monitor our best clients and past clients to see about their movements and news. Our customer interactions are more informed, and we have the organizational insight we need. But the most surprising part is the coverage of a wide variety of seemingly unrelated buyer types. We have been able to connect dots and create solutions we would never have known to even try, much less commercialize.
Recommendations to others considering the product:
SalesOS does way more than we expected. It has virtually automated our sales & customer outreach.
Great tool for identifying leads
What do you like best about the product?
Easily identifya nd search for sales lea
What do you dislike about the product?
Some processes/Salesflow setup is not intuitive
What problems is the product solving and how is that benefiting you?
Reach out to multiple prospects at one time
Recommendations to others considering the product:
Good tool but it takes a bit of time to master
Fantastic tool.
What do you like best about the product?
There is some great training material available.
Zoom Info is quite easy to use and the enrich tool is amazing.
Integration with Salesforce.
Zoominfo is better than the competition.
Zoom Info is quite easy to use and the enrich tool is amazing.
Integration with Salesforce.
Zoominfo is better than the competition.
What do you dislike about the product?
Some information is not up-to-date, such as company size/revenue, the same thing applies to contacts.
Sometimes it feels like Zoominfo is too focused on the USA and giving the same level of service to other countries.
Sometimes it feels like Zoominfo is too focused on the USA and giving the same level of service to other countries.
What problems is the product solving and how is that benefiting you?
As I am working in Sales, ZoomInfo SalesOS is helping me find new prospects and make my sales efforts a lot more effective with the help of intents. It also saves me a lot of time in searching for contacts in specific companies.
Recommendations to others considering the product:
100% recommend
Essential Resource for Sales Team
What do you like best about the product?
It's important to have the right contact info for prospects and companies. Integrations w/ Chrome/LI Sales Nav/SFDC/Outreach make the transfer of information easier.
What do you dislike about the product?
The phone numbers are often wrong but I'm sure that's an industry issue.
What problems is the product solving and how is that benefiting you?
Need good emails (primarily) and able to transfer that information quickly to other sales tools.
One of the stronger tools available
What do you like best about the product?
It is an easy platform to navigate with auto-populate functions for both SalesForce and HubSpot (amongst others, I'm sure). I can get a lot done in a short period of time!
What do you dislike about the product?
There isn't a ton to hate here..If I'm splitting hairs, I'd say that the cell phone numbers can be a bit unreliable. I'd also like to see a bit more global coverage for the standard ZoomInfo package as my company does business all over the globe.
What problems is the product solving and how is that benefiting you?
Our team needed to identify both buyer personas as well as the specific market(s) we wanted to introduce our product to. ZoomInfo allowed us to test multiple verticles + multiple buying personas.
Recommendations to others considering the product:
Tools are only as good as the people using them to navigate. Make sure your team understands how to utilize the tool and pairs it with other tools (ex. LI Sales Navigator, SalesForce, Ect)
Atypical Use Case
What do you like best about the product?
I can use Zoominfo to mine company data for cybersecurity purposes.
What do you dislike about the product?
I wish that Zoominfo had better coverage of smaller and internaitonal companies.
What problems is the product solving and how is that benefiting you?
Zoominfo tells me what Technologies other comapnies might be using which gives me 4th party info that is useful to understanding attack surface.
95% accurate data all the time!
What do you like best about the product?
Been using Zoominfo for more than five years in different companies. The new UI and the reach-out plugin are superb. Being a pure-play outbound rep, ZoomInfo has always got me through the line. Although I relied on LinkedIn for contacts, there are hidden gems (active contacts) on ZI which do not show up on LinkedIn.
What do you dislike about the product?
hardly dislike anything, but yeah, sometimes the cell numbers are wrong. Unable to export autogenerated contacts most of the time, but the manual process is not that tedious. yeah, that can surely be worked on.
What problems is the product solving and how is that benefiting you?
Bypassing the Gatekeeper!!!! That's the biggest problem ZI has solved for me. As of for me I just pick up the phone and get on with it so it has saved me a lot of time by not holding the line till the receptionist can xfer the call or tell me the prospect is in a meeting hahahaha.
Recommendations to others considering the product:
Looking for quality data? Look no further!!!!
Engage Review for Tech Company
What do you like best about the product?
I like that Engage allows me to track opens, clicks, and replies.
What do you dislike about the product?
It is s not the most intuitive dashboard.
What problems is the product solving and how is that benefiting you?
I am able to reach more contacts, faster!
ZommInfo is best for outbound prospecting
What do you like best about the product?
ZoomInfo is amazing, just like LinkedIn sales navigator you get a lot of filters to narrow down your search to the right set of prospects. The integration with salesforce works like a charm and saves a lot of time.
What do you dislike about the product?
Although it's a good tool I feel the user interface and user experience need an update to make it easy to use for the new starter. Also, the data sometimes are not updated in a realtime.
What problems is the product solving and how is that benefiting you?
We were struggling to get contacts to start the outbound sales process as we were not getting emails and other contact details. Now we use ZoomInfo and it helps us getting those contacts resulting in decrease of dependency on inbounds
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