ZoomInfo
ZoomInfoExternal reviews
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One of the Best Tools Out There
What do you like best about the product?
One feature I like is the ability to see manager-level contacts, not just the C-suite executives. With the right kind of filter setting, there are contacts throughout the company that can help me get in front of the decision-maker. The inclusion of manager-level connections and staff is the best feature, second only to the pure depth of information.
What do you dislike about the product?
The UI is straightforward, almost too much so. After logging into ZoomInfo, my landing page was nearly blank. Having missed the initial training, I was able to figure it out since the interface is intuitive. The addition of some onscreen tips would round out the initial opaque landing page.
What problems is the product solving and how is that benefiting you?
I recently switched careers which magnifies the learning curve. Part of that learning curve is finding the decision-maker. The length of time it takes to prospecting has been reduced by 60%, allowing me to focus more time on revenue-generating activities.
Quick and accurate filtered reports
What do you like best about the product?
That I'm able to filter a report by specific pieces of technology and a company's revenue size.
What do you dislike about the product?
It's a little difficult to upload SFDC lists
What problems is the product solving and how is that benefiting you?
Finding ICP contacts and companies in the SMB sector
Surprisingly Accurate!
What do you like best about the product?
Search is straightforward and easy. Data seems to be up to date as much as possible.
What do you dislike about the product?
I can't seem to figure out the connection to Outreach. It doesn't work as good as I had hoped.
What problems is the product solving and how is that benefiting you?
Prospecting and email campaigns have become easier when I can search for titles that are relevant on ZoomInfo
Good contacts.
What do you like best about the product?
There are so many contacts on Zoom that you cant find anywhere else. IT makes it very easy to find the peop;le you are looking for, and will even auto generate some contacts.
What do you dislike about the product?
There are sometimes the information is a bit out of date, but you are able to submit a request for an update and the team at ZI will update the information.
Sometimes it is difficult to get a solid grip on the technoilogies used as the sorting can be clunky.
Sometimes it is difficult to get a solid grip on the technoilogies used as the sorting can be clunky.
What problems is the product solving and how is that benefiting you?
Getting in touch with contacts we never could find before.
Recommendations to others considering the product:
DItch whatever current prospecting tool you're using and get on Zoom Info.
Fit for purpose and efficient
What do you like best about the product?
Working in Sales - The ability to find direct lines and mobiles are invaluable, especially in times like this when the majority of employees are working remotely.
What do you dislike about the product?
The lag between new hires / when people move businesses - and having that info in ZoomInfo. Often I find myself finding the appropriate prospect on Linkedin or on their direct website, and ZoomInfo lags behind in having those details to hand. As a result, I am manually inputting information (emails etc.) and do not have access to mobiles / direct lines which is a huge hindrance as people aren't in the office due to Covid.
What problems is the product solving and how is that benefiting you?
Direct / mobile numbers + Email addresses. Having that in a few clicks is useful.
BD ZOOM INFO
What do you like best about the product?
Intuitive, great lead gen tool much wider then traditional list tools like capterra
What do you dislike about the product?
So much wider then capterra like tools, sometimes pulls to many companies that may not be relevant
What problems is the product solving and how is that benefiting you?
Lead gen, BD work
Gold standard for GTM information
What do you like best about the product?
The different product offerings, information, and integrations make ZI a great tool for any go-to-market function. It is more a platform than a point solution. Enrichment, prospecting, planning, etc. can all be done using a single tool to source the required data.
What do you dislike about the product?
ZI doesn't come in cheap - additionally, those with strict privacy controls will have difficulty working with their terms and conditions
What problems is the product solving and how is that benefiting you?
ZoomInfo has the best product on the market for our prospecting needs. (B2B IT sales) Our cold prospecting and outbound motions are built to work with ZI specifically. We're able to uncover personas that we haven't engaged with and are able to reach out to folks using traditional outbound channels (email and phone).
Recommendations to others considering the product:
standardize your data to the smallest number of vendors possible - we had legacy solutions in place which made it difficult for the initial rollout
Good US Data Coverage
What do you like best about the product?
Great enrichment service to help keep technographic and firmographic data up to date
What do you dislike about the product?
Limited coverage outside of the US, trouble finding good contact data
What problems is the product solving and how is that benefiting you?
Data enrichment for all of our accounts and contacts
A different league
What do you like best about the product?
The ease of finding accurate business email addresses and exporting them with accuracy and confidence. Previously our team had been using Lusha and RocketReach, where you pay a credit per prospect but know there's a high chance of the info being inaccurate. The customer service from support was fantastic - technical issues answered within 10 minutes.
What do you dislike about the product?
Being a fairly niche business, it is a challenge that the industry field isn't exact or fully configurated. For example, "Finance" will group a wide range of companies but when prospecting it's important to be able to split into more specific verticals, for example, "Private Equity", "Venture Capital", "Hedge Fund" or "Asset Managers" etc. Whilst holistically they are similar, for me the differences are significant.
What problems is the product solving and how is that benefiting you?
Speed and accuracy when prospecting. Instead of spending large chunks of my day trying to prospect 50 individuals, I'm able to work smarter, not harder, and more accurately contact 150.
Very accurate, all encompassing sales tool
What do you like best about the product?
With ZoomInfo, I have a one-stop shop where I can get nearly real-time information about all types of companies. ZoomInfo has information on multiple hierarchy levels of employees with accurate contact information, including cell phones in some cases. I have not once had an email address ZoomInfo suggested come back undeliverable. I also like ZoomInfo shows various locations of companies, and drilling down using filters is very easy. Additionally, revenue, news and up-to-date happenings are also in ZoomInfo. The best feature is ZoomInfo exports information into our CRM (HubSpot).
What do you dislike about the product?
Occasionally the info is not up to date and some phone numbers are the company's main number, not a direct line to the contact.
What problems is the product solving and how is that benefiting you?
I have saved incredible amounts of time researching prospective companies and building out a target list. I have everything I need in one place.
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