ZoomInfo
ZoomInfoExternal reviews
8,343 reviews
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Comprehensive Data and Customization, Missing SMB Depth
What do you like best about the product?
I really appreciate ZoomInfo Sales for its comprehensive and up-to-date data. The real-time insights it provides into ongoing projects and pain points are invaluable for our business outreach strategies. I am impressed with the accuracy and breadth of the prospect pool, which significantly enhances our prospecting efficiency and efficacy. The platform's ability to act as a bridge in our tech stack further streamlines our operations. I particularly enjoy the customization options available, along with the granular filters and features that enable us to identify good-fit prospects effectively. The streamlined features that allow drilling down to only relevant insights are a major plus, and they make our prospecting tasks more efficient. Overall, these attributes make ZoomInfo Sales an essential tool in our sales strategy, significantly contributing to our success in lead generation, sales intelligence, prospecting prioritization, and running marketing campaigns. Its powerful data cleansing capabilities also ensure we are working with the most accurate and relevant information possible.
What do you dislike about the product?
I wish I could log into user accounts as an admin, which would allow for more efficient demonstrations and troubleshooting. Additionally, the platform's enterprise data is robust, but the small and medium-sized business (SMB) data is lacking in comparison. This is a drawback since we like to target the SMB industry but find the available data less comprehensive than desired.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for up-to-date prospecting info, real-time insights, and streamlining my lead generation, boosting prospect efficiency and efficacy.
Comprehensive Global Database, Stellar Support
What do you like best about the product?
I appreciate ZoomInfo Sales for its extensive database, which is a significant asset for our global company. The vast amount of data available through ZoomInfo is incredibly valuable, especially when compared to smaller competitors, as it provides more comprehensive global data. Additionally, the software offers our sellers an easy way to locate companies and contacts within their desired areas or industries, and it simplifies the process of exporting contact information into our other systems for reaching out. I also find the support from our current account team, including our customer success manager and account manager, to be fantastic. Their amazing support enhances our overall experience with ZoomInfo Sales.
What do you dislike about the product?
I find the contact information provided by ZoomInfo Sales sometimes outdated or missing. Although this is understandable due to the vastness of the database, it still poses a challenge when accurate and up-to-date information is crucial.
What problems is the product solving and how is that benefiting you?
I find ZoomInfo Sales makes it easy for sellers to find and export contact information, aiding outreach efforts. Its extensive database is crucial for our global company, offering more data compared to smaller competitors, despite occasional inaccuracies.
Detailed Data At Your Fingertips
What do you like best about the product?
The detailed data that is available, easily, at your fingertips is an invaluable tool for sales teams.
What do you dislike about the product?
I wish the cost was a little more reasonably priced for mid-size companies who are limited on their sales teams.
What problems is the product solving and how is that benefiting you?
Who is visiting my site. Who I need to target. And when.
Essential for Contact Enrichment, Seamless Integration
What do you like best about the product?
I really like the ability of ZoomInfo Sales to search by email, name, or organization name, providing me with a comprehensive list of contacts at all levels of the organization. This is incredibly useful for my work in contact enrichment, audience generation, and targeting, as it ensures that I have access to accurate and organized information. Additionally, I find the cold list generation feature highly advantageous for outreach purposes. The initial setup of the platform was straightforward and simple to integrate, which was a relief as it allowed for a smooth transition and immediate use of its powerful tools. Overall, the systematic and robust capabilities of ZoomInfo Sales make it a valuable resource in my professional toolkit.
What do you dislike about the product?
I never got intent signals to work with ZoomInfo Sales OS.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for contact enrichment, audience generation, and targeting, confirming job titles, and company info, with an easy search feature and cold list generation enhancing outreach.
Seamless Salesforce Integration, but Data Accuracy Concerns
What do you like best about the product?
I really love the seamless integration of ZoomInfo Sales with Salesforce. This integration is absolutely top-notch and has been a key reason for switching to ZoomInfo Sales. The synchronization between the two platforms makes it much easier to manage sales operations effectively, reducing the manual effort needed. This feature stands out as incredibly valuable, enhancing our workflow and increasing overall efficiency.
What do you dislike about the product?
The data isn't always accurate, which affects its reliability for making informed decisions. Additionally, the lack of integration between ZoomInfo Sales and LinkedIn Sales Navigator requires constant switching between the two platforms, making the workflow cumbersome.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to manage my sales team and customers, finding direct contact information and validating email addresses efficiently.
Intuitive Design Makes Workflow Effortless
What do you like best about the product?
I appreciate how intuitive the platform is, making it easy for a wide range of users—including AEs, RevOps, and Marketing—to navigate and use.
What do you dislike about the product?
In my opinion, certain add-on features ought to be included within the package we purchase, rather than being offered separately.
What problems is the product solving and how is that benefiting you?
We needed our account executives to have access to better target accounts and a platform for sourcing them. This solution made it much easier for us to establish a new, self-serve prospecting process, which really helped us streamline our workflow.
Empowers Sales with Robust Insights
What do you like best about the product?
I find ZoomInfo Sales to be an amazing tool for customer research and sales growth, which significantly aids in understanding organizations and preparing to position our services to them effectively. The technologies tab is incredibly valuable for ensuring that I am targeting the right customers aligned with the services and products we offer, providing a crucial insight into a potential customer's IT landscape. Additionally, the scoops feature is highly beneficial for keeping me on top of target accounts, helping stay updated with vital information. The integration with HubSpot enhances its utility by streamlining workflows, and I was impressed by how super easy the initial setup was, bolstered by a wonderful onboarding team. My positive experiences make me highly likely to recommend ZoomInfo Sales to others, evident by my willingness to give it a score of 10 in recommendation.
What do you dislike about the product?
I find the intent feature a bit confusing. It may be due to training issues, but I'm unsure if we have it set up correctly. Trying to resolve this myself has been confusing.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for customer research and sales growth, leveraging its technologies tab to align with potential customers and the scoops feature to stay updated on accounts, which sharpens my targeting and service positioning.
Unmatched Business Data for NA Market
What do you like best about the product?
Best in class business data for the NA market
What do you dislike about the product?
Customer support can be a bit slow to respond with technical queries
What problems is the product solving and how is that benefiting you?
We are able to keep building a good pipeline of leads for our sales team
Deep Data Insights, Essential for Prospecting
What do you like best about the product?
I love using ZoomInfo Sales for list building, audience creation, and prospecting because its depth of data is truly remarkable. The platform provides extensive information that helps us identify new contacts and track job changes, which we can then incorporate into our outreach and campaigns. This capability significantly enhances our ability to target the right audience effectively. Additionally, I greatly appreciate the plethora of filtering options available, which allow for precise data sorting and customization to meet our specific needs. The ability to map and filter on multiple custom fields would be a welcome improvement, though it's clear that the existing features already offer substantial utility for our team’s needs.
What do you dislike about the product?
I don't like that ZoomInfo Sales restricts the ability to map and filter on more than one custom field in Salesforce. This limitation impacts my workflow and the effectiveness of my data management and integration with Salesforce.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for list building and audience creation, which helps us identify new contacts and job changes to enhance our outreach and campaigns.
Fantastic Functionality with a Steep Learning Curve
What do you like best about the product?
I love using ZoomInfo Sales for its incredible functionality and great data accuracy. It allows me to customize the configuration to provide tailor-made business intelligence to my team. This capability equips our specialists to focus on their strengths in each niche, making our business development efforts more effective. The integration with Microsoft 365 has been seamless, and I am excited about its upcoming integration with our CRM. The initial setup was pretty straightforward, and I have received awesome support from the ZoomInfo team. My account manager and his team have been amazing, making my experience even more positive. This has led me to confidently recommend ZoomInfo Sales to friends and colleagues, and I have actively done so.
What do you dislike about the product?
I find the learning curve of ZoomInfo Sales to be seriously steep. It requires a significant amount of time to upskill enough to use the tool effectively.
What problems is the product solving and how is that benefiting you?
I find ZoomInfo Sales provides up-to-date, easily accessible information tailored to my business objectives, enables custom business intelligence configuration, and enhances team focus on niche expertise.
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