ZoomInfo
ZoomInfoExternal reviews
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An Essential Tool in Our Kit
What do you like best about the product?
Integration with Salesforce, including "enrichment" save us a lot of time as a smaller organization. It's great to be able to tell my reps that they don't have to worry about mapping fields in Salesforce.
What do you dislike about the product?
There are times when it has trouble distinguishing between parent and child accounts. When dealing with large enterprise it would be nice to see some separation between regional entities and sub-brands.
What problems is the product solving and how is that benefiting you?
Besides the obvious need for accurate customer data, including contact info and firmographics, Zoom's integration with Salesforce means our reps are able to cut the time they spend mapping accounts by nearly 80%. As a scale-up with limited resources, we rely on this to make the best use of everyone's time.
Recommendations to others considering the product:
It's a great product and organization, I would not have reservations recommending to a friend of colleague.
An Ocean of leads, now to find the right ones
What do you like best about the product?
So many contacts and leads, its like an ocean.
What do you dislike about the product?
The quality of the leads was not great, a high number of bounces.
What problems is the product solving and how is that benefiting you?
Leadgen, more we get in the more we can convert.
Zoominfo is a necessary partner that has been improving their offerings.
What do you like best about the product?
The integration and or chart are my favorites. Any tools that give my team back time and allow them to thoughtful organize their outreach are useful.
What do you dislike about the product?
I am frustrated with the limits to export 25 contacts at a time. Most teams in the org chart are over 100 people and I need to blueprint the entire team. Please reconsider moving this back to 100 at least. Please also consider finding ways to improve the intent and target department function.
What problems is the product solving and how is that benefiting you?
Blueprinting orgs and finding people who are looking to solve specific problems relevant to my use case.
Great profiling tool for larger markets
What do you like best about the product?
Easy to use and an abundance of teachings available in manageable courses.
What do you dislike about the product?
Some small bugs seem to make the tag and exclusion functions a little clunky. Also, the smaller your target market (in terms of the smaller the clients) the harder information is to find.
What problems is the product solving and how is that benefiting you?
Contact info is incredibly helpful when accurate. Org charts help too. We have been able to cut down on our email bounce rate if nothing else.
Recommendations to others considering the product:
Take advantage of the learnings to make sure you are utilizing it optimally. It might not be a perfect fit for your org, but give it the best chance to prove itself by learning the best way to utilize it.
Good Data - Two Weeks In
What do you like best about the product?
Direct access to phone & email info of decision makers in mid-size to large organization. The people in the company are very friendly. They really want you to utilize the platform to its max potential because of the investment that you make. The search option in the top left is super easy and it's easy to navigate by industry, company, positions, or anything you're heart can dream of. You also can search by different company locations inside the company itself and see the hierarchy of the organization.
What do you dislike about the product?
WebSights integration is a little confusing, however they offer help to get you set up. Also, I wasnt told about WebSights before signing the agreement. When I was told, i told them i would of bought earlier if i was told about it. Around two weeks in - will update if anything else comes up.
What problems is the product solving and how is that benefiting you?
Direct info to decision makers in bigger organizations. Our goal is to shorten our sales cycle by getting access to these decision makers across mid-large size organizations.Our teams that are using it right now think its christmas in March
Recommendations to others considering the product:
Friendly company - always trying to maximize the usage of what you and your org uses it for.
Amazing Database for Personal Contact Information
What do you like best about the product?
It's very simple to find a specific individuals phone number or email address based off a few specific questions. Even if someone is not working at their "current" company, I typically can find their personal information based off an old job they have had. I also like that I can change the "grade" of someone's contact information and really hone in on someone who doesn't have their information listed anywhere else online.
What do you dislike about the product?
Information overload on setting up the home page. While there is a ton of great information, I am not 100% sure where to even begin setting up my screen. The only other "issue" I have seen is some of the email addresses come back as undeliverable if I do not have an "A" in the Contact Accuracy Score section.
What problems is the product solving and how is that benefiting you?
I am able to contact so many more people because of their cell or work number. Additionally, I can send someone a personal email as well. I typically reach a much wider audience since I can reach out via work/personal cell, and the work/personal email. My response rates have gone up which impacts my job significantly. I am spending less time searching for contact information and more time actually reaching my audience.
Provides organizational information useful for new logo acquisition
What do you like best about the product?
Ability to see technologies, financial information and similar companies.
What do you dislike about the product?
Would appreciate if more users would submit for "fix it" requests as there are many inaccuracies in personnel data.
What problems is the product solving and how is that benefiting you?
Efficient way to learn about organization and hierarchy internally; easy to see similar companies.
Very useful and comprehensive too.l
What do you like best about the product?
I find it easy to look up companies and info related to them, info is sorted by type so it is time efficient too and saves hours of research on the internet
What do you dislike about the product?
Takes a bit of getting used to, would be nice to have tutorials on the front page
What problems is the product solving and how is that benefiting you?
I am able to look up clients I work for and see their pain points, to customize my approach and accompany them better in their challenges
good for large corporates, mostly Global
What do you like best about the product?
asy to use interface and a whole wealth of insights
What do you dislike about the product?
not great for digital natives/ startups, but that is expected tBH
What problems is the product solving and how is that benefiting you?
company info and contact detail;s
Daily Usage - Job Functionality
What do you like best about the product?
The overall web page is easy to use. The sorting categories are distinct and allow easy access to categorize according to the user wants and needs. The info provided is straight to the point.
What do you dislike about the product?
Some names do not have contact info such as email or phone number. Linking to Linkedin may be helpful in some cases if possible.
What problems is the product solving and how is that benefiting you?
Finding contact info such as email and numbers, determining relevant titles and companies
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