ZoomInfo
ZoomInfoExternal reviews
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Good place for leads
What do you like best about the product?
All the filters that can be used to find the exact buyer you're looking to sell to. Mobile numbers are great. Integration it has with salesforce is great. The chrome extension is great so that if you see a Linkedin profile you like, you can use the extension to get their contact info. Scoops are great.
What do you dislike about the product?
It can still be more accurate. Decent amount of bounce rates. Also, pretty common to have their title be different on Linkedin than what it shows in Zoominfo but it's close enough. Sometimes filters can be inaccurate- for example, I was filtering for front-end developers but had a lot of retail front-end workers (customer service people) in the list.
What problems is the product solving and how is that benefiting you?
Finding good accurate leads. Integration with our software.
Best in the business
What do you like best about the product?
Though not 100% accurate, ZoomInfo has the most thorough database I've used for contact information, especially mobile phone numbers. This last piece is especially important since everyone is working from home these days.
What do you dislike about the product?
I would like to see more timely updates of people who have switched jobs in the past month or two, but I acknowledge that this is difficult.
What problems is the product solving and how is that benefiting you?
Corporations are constantly changing their email syntax, and Zoom keeps me one step ahead. I know that I can get to a decision-maker with a clear and concise message that will hopefully lead to a new relationship.
Invaluable Tool for Sales and Marketing Teams
What do you like best about the product?
What I like the most about ZoomInfo is the ability to source prospect contact data and glean insights into different technologies that companies are considering.
What do you dislike about the product?
There is not much that I dislike about this resource. I wish more leads pushed the user a potential prospect worth reaching out to because they are in the strike zone.
What problems is the product solving and how is that benefiting you?
I am targeting the right prospects for my cybersecurity solution.
Single Source for Contact Information
What do you like best about the product?
Zoominfo has fairly accurate data to get in contact with all necessary prospects more than any other platform. The filters used to gather information are also helpful in finding who I need. I like that I can get my accounts to show up in Zoominfo via upoading my account list in csv., then subscribe to the latest news and insights to come to my inbox every day. I find that Zoominfo also has so many cellphone numbers which is extremely helpful in my prospecting efforts. Another feature I am thankful for is it's scoops. Some are not accurate but some really are. I recently reached out to a prospect mentioning I had some intel that they might be looking into CRM options which they acknowledged was true which helped get me intel on the right person to speak with.
What do you dislike about the product?
The only thing I would say is it sometimes I think whoever is scrubbing the contact info of prospects could be a little more diligent as sometimes I end up calling random people's cellphones but overall really great. Another issue is Zoominfo's information on the current technology used by each organization is fairly innacurate. For example, I know that a company is not using my company's technology, yet it shows up in Zoominfo that they are using our technology. If this were accurate, this would be extremely helpful in my prospecting. I am also disappointed that they only sync with Salesforce CRM's. While Salesforce is the most common CRM in the market, it would be nice if this feature was available to other CRM's - but perhaps organizations have to cough up more money for this.
What problems is the product solving and how is that benefiting you?
I am getting accurate information I can transfer into my company's own CRM quickly.
Very Good Database
What do you like best about the product?
The amount of phone numbers and email addresses
What do you dislike about the product?
The depth of small companies and sometimes not having the right phone numbers
What problems is the product solving and how is that benefiting you?
Finding contact info for my customers
Great experience with ZoomInfo so far!
What do you like best about the product?
The amount of effort from customer support
What do you dislike about the product?
Sometimes, the contact data needs to be updated, but they are good about getting it fixed.
What problems is the product solving and how is that benefiting you?
We were spending way too much time trying to find contact data on our own.
Good tool for US accounts
What do you like best about the product?
The rate at which features have been added post IPO is great. A lot of insights and customizations as well as easy exports to other CRM tools
What do you dislike about the product?
Lack of accurate data for Asia and pacific accounts
What problems is the product solving and how is that benefiting you?
A lot of data enrichment as well as sales prospecting. Level of customisation helps drive insights and lets you reach out to hot leads quickly
Recommendations to others considering the product:
If you would like to use a tool that is well established in the market and has access to loads of resources and you are selling to enterprise, I would recommend this tool.
Gr eat tool for prospecting
What do you like best about the product?
The way that the filters are set up allows for a campaign to have only those targeted members.
What do you dislike about the product?
With all of the platforms, you run into out-of-date information on prospects. They have done well at minimizing the impact of out-of-date information on a prospect, but it is still something you face even using this platform.
What problems is the product solving and how is that benefiting you?
When using a different platform majority of our Non-US lead information was out of date. ZoomInfo has provided us with more accurate information than the previous platform.
Great tool to find relevant prospects and the information necessary to contact them directly.
What do you like best about the product?
Most Helpful: Many specific filters that sales professionals can be use to isolate only the most relevant contact. Ability to search by/within an industry, using targeted keywords, location, etc. An excellent resource for identifying and pulling preliminary relevance of prospects.
What do you dislike about the product?
Least Helpful: Significant issues with direct contact information accuracy. Direct phone numbers are frequently incorrect. Many lead job titles are outdated. As a Zoominfo user, you have to check all leads against an alternate source.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows our team to generate large lists of relevant leads (and their contact information) quickly. The ability to export these leads saves time and allows greater outreach and increased sales down the road.
Prospecting done easy
What do you like best about the product?
ZoomInfo has been a game-changer for prospecting. Users can narrow their search for their specific needs. Additional tools enhance users' data, making it easy to update their database and fill in those gaps. ZoomInfo University teaches users how to get the most of their accounts. Users can complete courses at their pace, and ZoomInfo makes suggestions dependent on their job. Great tool for our Sales team, our Client Success Managers, everyone. Our company has yet to work with a Database that can top ZoomInfo!
What do you dislike about the product?
Occasionally there will be a technical issue that will affect user access but this issue is taken care of in a reasonable time.
What problems is the product solving and how is that benefiting you?
Zoominfo has helped me find the right prospects promptly. No longer do I need to use three different sources to get the job done. I can quickly connect with decision-makers, saving my team a lot of time.
Recommendations to others considering the product:
Get the type of account that best suits your needs.
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