ZoomInfo
ZoomInfoExternal reviews
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Zoominfo speeds up my process for reaching out to prospects
What do you like best about the product?
The most I like is that I can see an entire snapshot of the company with info like (Employee size, revenue, org structure etc.)
What do you dislike about the product?
Sometimes syncing issues with Salesforce.
What problems is the product solving and how is that benefiting you?
Helps immensely in prospecting, qualification of leads/prospects and provides up-to-date accurate information.
More than just a database
What do you like best about the product?
the contacts are great, but what we especially utilize is the way to get our message to prospective customers.
What do you dislike about the product?
No real downsides to speak of. the platform is very solid and integrates well with many CRM's
What problems is the product solving and how is that benefiting you?
streamlines our process and allows us to be efficient on getting our message to our customers, and prospective customers. engagement with new prospects has increased
Prospecting Made Easy
What do you like best about the product?
I like that there are several filters for removing prospects and that it has become more tied into ZoomInfo Engage. The layout is pretty good and with the new updates, adding them to sales flows is now a breeze. I also like that you can filter OUT keywords when searching for prospects.
What do you dislike about the product?
I wish we could drag and sort by columns. I know you can edit some out, but the layout can leave a lot to be desired in some cases. I also wish some company entries could be consolidated. For example, Gold Medal Industries and GMI in Ohio could be combined because it's the same company. It'd also be nice if a line on the main page showed if a company is a subsidiary of another company. For example, Quaker Oats is owned by PepsiCo or Bulk Apothecary is owned by Natural Essentials. I also wish that it would include an office/country HQ phone number. For example, if a company is based in Germany the HQ number is always that German number instead of a certain country's HQ. So if I'm in the US, I'd like to see the US' HQ number there istead of Germany's.
What problems is the product solving and how is that benefiting you?
It helps me by having the information all in one section. When I was with another company, we had to find all that information ourselves and gatekeepers made it very hard. ZoomInfo SalesOS will (often) tell me their direct number, business email, what branch they're in, etc. This helps me prospect properly instead of wasting my time trying to skirt around a gatekeeper or trying to figure out a name to contact.
Amazing Platform
What do you like best about the product?
The ability to reach out DIRECTLY to the correct person who handles what I need. I appreciate the accuracy of the information. I have used several competitors and none have been as accurate
What do you dislike about the product?
I think there needs to be an easier way to use the information and not require as much education. Also the cost is very prohibative. I think they need to make a system that is cheaper for more users
What problems is the product solving and how is that benefiting you?
Zoom info allows me to reach the proper people wihtin a company who are decision makers and can help to move my business forward. I am able to quickly reach the right people
Tool where all your problems are solved
What do you like best about the product?
The way our company has utilized ZoomInfo is a great learning for us as a team. How different features have been useful for us irrespective of having different LOB's.
What do you dislike about the product?
I personally think that it includes the data that no longer exists, companies are defunct, emails no longer work, numbers have been changed. The tool is not up to date
What problems is the product solving and how is that benefiting you?
We are able to get the direct numbers of the prospects which saves us a lot of time as a team. The direct integration with our CRM is the best thing that has happened because of ZoomInfo
Email Formats most often times successful
What do you like best about the product?
Unlike other CRM's the email formats are often times successful.
What do you dislike about the product?
I find the "intent" subjects to not be as "hot" as implied. I do find new companies but question if they are really looking for my services.
What problems is the product solving and how is that benefiting you?
Helping me quickly discover companies and prospects
Great system for sales
What do you like best about the product?
easy to find emails while prospecting for new business
What do you dislike about the product?
Easier to understand intent topics. Intent can sometimes be confusing on what these people are looking at or looking for.
What problems is the product solving and how is that benefiting you?
Finding new business and correct contacts.
This is a very powerful tool to have in your back pocket.
What do you like best about the product?
Zoominfo SalesOS brings an insider's view of what is happening in the marketplace in real time. With the proper queries, you can determine trends and capture the movement of your target audience. In a short period of time, you are helping them solve the most significant problems they are facing today.
What do you dislike about the product?
The sheer volume and expansive database of information takes a bit to get used to using. The trial and error period was longer than anticipated but worth the effort.
What problems is the product solving and how is that benefiting you?
Zoominfo SalesOS is committed to the success of its clients. Education, situational experience and best practices help to contribute to my knowledge base and fills gaps that I did not know I had in my marketing plan and sales funnel. Learning the best ways to use SalesOS in my daily routine helps me to get closer to my clients and understand their needs better.
So easy to find the right people here and contact them!
What do you like best about the product?
They rolled out a lot of new features and enhancements, such as algorithms to predict who might be seeking a product like yours, such as a company who is actively looking for a new IT provider, etc.
What do you dislike about the product?
Still dislike the new user interface a lot: I dislike that in this new version, only a few contacts at a time show on your screen. I would like to be able to see many contacts simultaneously in a list. Not a lot of contacts fit on the screen all at once. It makes it harder to focus and I'm a big picture kind of person. I like to see everything on my screen at once instead of constantly scrolling and clicking
What problems is the product solving and how is that benefiting you?
It provides me with contact info to make sales! Without it, it would be much harder to find contact info and a lot harder to know which people to target for sales.
Best Sales Tool I've Used in 10 Years
What do you like best about the product?
We've tried several tools on our sales team and ZoomInfo has been the best. The accurate information has helped us reach the right person in fewer attempts. The reports and insights help bring warm leads to us vs. having to go out and search for them. The time and productivity it has created is beneficial.
What do you dislike about the product?
It can be overwhelming initially because of all it has to offer. The team at ZoomInfo was great about walking us through all the different features and provided several training courses. It gets easier the more you use it. I don't like that the admin must be a user. I would like it if the admin could have its own login view to facilitate for the team and use all of the user licenses for the sales reps.
What problems is the product solving and how is that benefiting you?
The Salesforce integration saves us time for creating new customer profiles. Previously it was challenging to find the decision-maker within the first 3 attempts. Now we can get to them quickly to make decisions faster.
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