ZoomInfo
ZoomInfoExternal reviews
8,273 reviews
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Correct Information, Instantly.
What do you like best about the product?
Fast -the salesrep contacted me right away, and gave me the contact info I needed.
What do you dislike about the product?
The Community membership is not yet working, but I am hopeful it will be resolved soon.
What problems is the product solving and how is that benefiting you?
We are doing some outreach to specific people within companies relevant to our client. Acquiring internal names/contact phone numbers has been very helpful, especially for large corporations with those voice messaging systems (no receptionist) that are impossible to navigate.
Great Customer Support
What do you like best about the product?
Customer support team is awesome. Very responsive to the needs of our company.
What do you dislike about the product?
Nothing major and If things are not correct the team is quick to fix.
What problems is the product solving and how is that benefiting you?
Generating contact information about potential prospects.
Easy to use, sometimes a bit outdated
What do you like best about the product?
The contact information you find is highly reliable for phone numbers, emails , etc. Rarely do I call wrong numbers or have emails bounce. Zoominfo integrates easily with Salesforce and makes for a fairly seamless process in outreach.
What do you dislike about the product?
Due to the frequency of how I understand Zoominfo gets their data, some contacts are outdated. As a result I usually look first at Linkedin to find the people I want to reach out to and then find them in Zoominfo to easily pull contacts. This is one extra step, but nothing too inconvenient.
What problems is the product solving and how is that benefiting you?
Finding reliable contact information for the people I want to reach out to and getting a gauge of the overall size of any unknown companies (annual rev, employee size, etc.). Benefits are mainly in regards to having reliable contact information which is essential.
NCAB Group Reivew
What do you like best about the product?
Direct dial numbers, account support, ease of use.
What do you dislike about the product?
Some of the data is incorrect and outdated.
What problems is the product solving and how is that benefiting you?
Reaching new contacts and qualifying inbound leads.
Recommendations to others considering the product:
Use it!
ZoomInfo
What do you like best about the product?
What I like best about ZoomInfo is that it allows me to easily prospect and reach out to people so that I can do my job effectively. It is also nice that ZoomInfo integrates with the other tools that I use on a daily basis.
What do you dislike about the product?
The only thing I dislike about ZoomInfo is that I often find that contacts don't have the correct contact info or they are missing email addresses/phone numbers.
What problems is the product solving and how is that benefiting you?
The problem I am solving with ZoomInfo is being able to reach out to contacts that I can't find information on from the Internet. The benefits I've realized is that I can communicate with a lot more people because of this tool.
Prospect Smarter Not Harder
What do you like best about the product?
ZoomInfo allows me to build out account-based prospecting lists quickly and at scale. The integration with SalesLoft allows me to export account and contacts and immediately add them into sales cadences for outreach.
What do you dislike about the product?
I haven't really ran into any major issues. However, I have noticed on a few occasions that a contact couldn't be added to SalesLoft, even though they did have a business email address. It was marked as 'supplemental' which I believe typically refers to a personal email address. I can still add them manually, but it takes a little more time.
What problems is the product solving and how is that benefiting you?
At Interactive Offers, we have a specific vertical approaches and ZoomInfo allows me to build out appropriate account and contact lists for the specific vertical I'm working on. It has saved me a ton of time in my prospecting and allowed me to spend more time focusing on accounts I'm already engaged with.
Gets the job done!
What do you like best about the product?
The Reachout Feature helps quickly draw lead info that i need
What do you dislike about the product?
Copying contact details is not slick. I wish my relevant fields were better layed out
What problems is the product solving and how is that benefiting you?
Getting leads to cold call is at the core of my job and Zoominfo helps me get there without dropping a sweat
Recommendations to others considering the product:
If you're looking at Sales Navigator, give Zoominfo a shot first
One of the best B2B contact databases available!
What do you like best about the product?
Great customer service, ongoing app development and new features, robust contact data. Their partnership with NeverBounce email validation is an amazing plus.
What do you dislike about the product?
Contact quality can be hit or miss depending on the age of the contact (i.e., contacts who moved companies recently weren't updated in ZoomInfo's database). We use different job levels and functions compared to ZoomInfo so we weren't able to fully customize our mapping back to our CRM. Duplicate handling within ZoomInfo is still a work in progress, therefore you may run into scenarios where they have the same contact twice but under different companies.
What problems is the product solving and how is that benefiting you?
We needed cleaner contact data and found ZoomInfo had the best available data. Benefits we saw included reduced email bounces, increased engagement rate, and more up-to-date contact information.
Recommendations to others considering the product:
Read the documentation for integrating into your CRM and confirm it fits your business model.
Great service
What do you like best about the product?
The customer service was super helpful. Great data.
What do you dislike about the product?
New search interface gets a little confusing.
What problems is the product solving and how is that benefiting you?
Contact data for DMs.
Insights and data to most every target on my radar
What do you like best about the product?
Simplicity of navigating and detailed data provided
What do you dislike about the product?
Sometimes don't have the details on US subs of foreign owned companies.
What problems is the product solving and how is that benefiting you?
Accessing contact details of targets and clients
Recommendations to others considering the product:
n/a
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