ZoomInfo
ZoomInfoExternal reviews
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Helps find and confirm contact info
What do you like best about the product?
Search by company or prospect name. Provides direct phone in most cases and email address. Also other useful information.
What do you dislike about the product?
List import limits are a little restrictive. Could be updated quicker in some cases.
What problems is the product solving and how is that benefiting you?
Build out accounts for outreach with ease. Can find correct contact information for contacts at within my named account list.
User friendly, centralized prospecting tool.
What do you like best about the product?
Consistent and effective customer support, detailed level of filters in which to search, ease of uploading data and extracting lists and reports.
What do you dislike about the product?
Inability to see prevent previously downloaded contacts from one team account when logged in as another user. You can get charge multiple credits if 3 different users choose to extract data on Jane Doe.
What problems is the product solving and how is that benefiting you?
Ineffective lists generating high bounce rates, Being able to clean dirty data using Never Bounce functionality. Grabbing intents and signals to create impactful messaging during a buying surge.
Recommendations to others considering the product:
Its pricey but it will pay for itself, even inside a smaller company. The team hours we save allow us to get farther with less overhead, all day long.
Not just a database.
What do you like best about the product?
It used to be the org charts, research data and general database. Now ZI is sooo much more. From integrations with our websites to interact with form fills and anonymous visitors to contact data, ZI is a staple to our org.
What do you dislike about the product?
Though this hasn't impacted us, the credit model doesn't seem ideal. We are legacy DiscoverOrg customers and are used to a consumption model that was a bit friendlier. However, as part of the migration, I felt like ZI was fair in getting us a credit threshold we wouldn't reach anytime soon.
What problems is the product solving and how is that benefiting you?
Improved database with enrichment. Contact data for our outreach. Improved form competitions with form complete. Intent and scoop data to help point ABM and sales reps in the right direction. The chrome extension for Linkedin is awesome too. InboxAI is way cool too and is integral to our reporting.
Zoominfo constantly keeps improving quality of their database
What do you like best about the product?
I have been using Zoominfo free version back in 2017 and 2018 and I noticed they kept improving the quality of their contact data. Now with the paid version and newly updated platform I can say that contacts' emails/phones are very accurate ( as they can be in an ever-changing world).
What do you dislike about the product?
Zoominfo has been making a lot of changes to its new platform, so it is sometimes hard to keep up. Also, the platform is very complicated to use even for experienced admins.
What problems is the product solving and how is that benefiting you?
We are performing contact search/contact information updates as well as net new account search for prospecting(This only became possible after Zoominfo joining with Discover Org )
Recommendations to others considering the product:
Make sure to set up clear goals with your Sales Rep when picking the specific products to purchase/tier.
And complete Zoominfo admin certification - a lot of great info there!
And complete Zoominfo admin certification - a lot of great info there!
Helpful tool for sales teams
What do you like best about the product?
ZoomInfo is a helpful team for our SDR and AE team to find the right contacts
What do you dislike about the product?
Provision new profiles can at times take a long time.
What problems is the product solving and how is that benefiting you?
Being able to multithread and find new contact information is the most helpful thing we use.
No-brainer for any sales and marketing team
What do you like best about the product?
They make it easy to build a sales profile and build pipeline. The ability to define a customer and company profile and find information to inform our sales cycles is second to none. Zoom has completely changed our sales game, giving us what we need to enable a top-tier account-based marketing program.
What do you dislike about the product?
There are no downsides to using Zoominfo. I will say that sometimes the new bits are irrelevant, but otherwise, Zoominfo is exactly what we were sold and the data is amazing.
What problems is the product solving and how is that benefiting you?
With Zoom, we are building a sales and marketing database of quality, qualified info not just on people, but tech stacks, recent news, funding, new hires, and more. They provide actionable insights that inform our sales playbook and give you the data you need to flawlessly execute an account-based marketing strategy.
Recommendations to others considering the product:
The setup is easy, the UI is great. But be sure to get proper training on building profiles as the functionality is robust and using profiles is key to mining their vast database.
Very Helpful!
What do you like best about the product?
The features I like best are the filtering, active lists that continue to populate based on the set criteria and the ability to find contact details for one person or many. The ability to be on a website and collect contact from that company is a huge timesaver. All of the contacts that I've used from ZoomInfo so far have had accurate contact details (email/phone).
What do you dislike about the product?
The only issues I've found so far with ZoomInfo is that infrequently some contacts will be added to the search results that do not match the filters. This is not often and they can be easily removed.
What problems is the product solving and how is that benefiting you?
Prospecting new customers has been the biggest problem solved. The other thing that is very helpful is to find the correct contact details for an individual if we had the wrong details entered in our CRM. Also the ability to find an alternate contact if an individual has left the company.
Very intuitive easy to use platform
What do you like best about the product?
The ability to show similar companies...
What do you dislike about the product?
Searches can show not a lot of companies
What problems is the product solving and how is that benefiting you?
Lead generation efforts
Great Data Resource, Super User Friendly
What do you like best about the product?
The volume of information that Zoom Info provides is easy to access. Robust filtering allows users to get very specific into various fields. Automated lists keep busy teams prospecting and on track.
What do you dislike about the product?
While the overall accuracy for communication purposes is very strong, there are a few attributes/fields that are not as accurate as others.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped streamline our ability to prospect based on various attributes. The ease of exporting for communication has increased our targeted outreach, and ultimately our booked conversations.
Accurate Data, Simple UI and solid SFDC Integration
What do you like best about the product?
Zoominfo's data quality is second to none, and the tight integration with Salesforce makes that data infinitely more valuable.
What do you dislike about the product?
Missing a few account mappings (i.e. county) that would help for our territory methodology, but nothing huge.
What problems is the product solving and how is that benefiting you?
SDR outbounding into accounts, prioritized by revenue and geo
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