ZoomInfo
ZoomInfoExternal reviews
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Best Platform Available for Corporate Contact Information and Business Development
What do you like best about the product?
With ZoomInfo, I can collect the business contact information on nearly anyone I like, in any market. I can find corporate emails and direct corporate phone numbers that allow me to work around gatekeepers. ZoomInfo has a very good search tool to collect specific data in bulk and also gives direct insight into company size and structure. It is the best tool out there for anyone who is looking to develop new business because it has all the data and all the tools to make business development efforts as simple as possible.
What do you dislike about the product?
Dislike? I wish ZoomInfo had a better database of cell phone numbers in the contacts provided. Also, sometimes when using the search tool I feel the information isn't specific enough to what I'm looking for.
What problems is the product solving and how is that benefiting you?
I'm solving the issue of being able to develop accurate business development lists and the ability to integrate directly into the sales platform we use.
Pricey but worth it
What do you like best about the product?
Being able to find emails and phone numbers of contacts and adding them to Salesforce with only a few clicks.
What do you dislike about the product?
Not having accurate data. Some companies aren’t in their database and some contacts aren’t accurate (they are no longer at the company).
What problems is the product solving and how is that benefiting you?
Prospecting. From trying to find more accounts/companies to go after, to finding the right contacts that fit our ICP and increasing efficiency around data entry into our CRM (Salesforce). We were able to add ~800 new accounts within just a few minutes and also generate lists to help with targeted demand gen efforts.
Great Product....Reliable Data, Intent Data, InBox AI
What do you like best about the product?
The ability to quickly access contact information at almost any company in the world using the Chrome Extension. Intent Data powered by ZoomInfo is also a great function to prioritize your ABM strategy.
What do you dislike about the product?
Every now and then the site is glitchy and will continue to buffer. Sometimes the contact information is not correct, however, if you suggest an update they are fairly quick to update the contact information.
What problems is the product solving and how is that benefiting you?
Discovering companies that I never knew existed and fell into our TAM...Accomplished by viewing "Similar Companies"
and Intent Data Reports.
and Intent Data Reports.
Recommendations to others considering the product:
There might be cheaper solutions out there...But you get what you pay for. Since ZoomInfo and DiscoverOrg have merged, the platform is king.
Still the Best for Data Quality with vast Quantities but Sales and Service Suck
What do you like best about the product?
Data quantity and quality as it is by far the largest amount of data and has pretty good quality for having so much quantity. Mobile numbers and direct lines are the main value. They also supposedly verify all emails using neverbounce but we have not found that to be the case as many still bounce. We love the email alerts of all the new people that matched our saved search criteria. Problem is you cant see them all in a list that can be exported to Salesforce has to be a CSV and that list does not match the emails.
What do you dislike about the product?
sales and service approach and lack of support. They lie to you and then try to cover up the lie with more lies. The crazy part is they don't need to just state the truth and show your data is best. Especially with all the new features they keep releasing and the acquisitions there product is superior. Bad email quality as many emails still bounce event though they are supposedly verified in neverbounce. Lots of prodcuts are disjointed and their is not a streamlined approach to moving from one to the other. Would love to see bulk export to Salesforce/Outreach of new leads from email reports that matched saved searches.
What problems is the product solving and how is that benefiting you?
appending of existing and inbound data, and new lists for emailing and cold calling. We also use the Form product to help people not have to enter more than their email address if Zoominfo has all the other details we need.
Recommendations to others considering the product:
negotiate hard with sales as they will treat you horribly so might as well take as much commission away as you can.
Onboarding & Training better than any other B2B tool I've ever used
What do you like best about the product?
The onboarding and training process was by far the easiest I've ever used. They started by getting a good understanding of our business and our needs and tailored from there.
What do you dislike about the product?
My only complaint so far is the accuracy of data. We specifically use email addresses and they tend to come back with only 80% accuracy. I understand this is the nature of the data, but this seems to be less accurate than the 92% we were sold on.
What problems is the product solving and how is that benefiting you?
We are able to easily and quickly fill the top of our marketing funnel. While our sales process is longer, in the first few months we've seen some success with sales & marketing engagement.
Recommendations to others considering the product:
Have your goals & KPIs in mind for use.
Great Database That Makes Prospecting Easier
What do you like best about the product?
The searches are very in depth and can dial into exactly what you need. Can save searches and get updates frequently. The information is very accurate as long as it’s above a score of 90.
What do you dislike about the product?
The engage tool is really buggy. Supposed to automate emails sent out but it tends to get stuck a lot at various stages meaning you have to go in and do it manually....defeating the purpose of the tool.
What problems is the product solving and how is that benefiting you?
I’m able to gather multiple sets of really specific prospecting lists.
Zoominfo review
What do you like best about the product?
Good sales intelligence platform,can collect multiple leads with appropriate filters while search for contacts.
What do you dislike about the product?
Don't get direct phone numbers or emails always.
What problems is the product solving and how is that benefiting you?
Getting contacts which helps in creating sales funnel.
Correct Information, Instantly.
What do you like best about the product?
Fast -the salesrep contacted me right away, and gave me the contact info I needed.
What do you dislike about the product?
The Community membership is not yet working, but I am hopeful it will be resolved soon.
What problems is the product solving and how is that benefiting you?
We are doing some outreach to specific people within companies relevant to our client. Acquiring internal names/contact phone numbers has been very helpful, especially for large corporations with those voice messaging systems (no receptionist) that are impossible to navigate.
Great Customer Support
What do you like best about the product?
Customer support team is awesome. Very responsive to the needs of our company.
What do you dislike about the product?
Nothing major and If things are not correct the team is quick to fix.
What problems is the product solving and how is that benefiting you?
Generating contact information about potential prospects.
Easy to use, sometimes a bit outdated
What do you like best about the product?
The contact information you find is highly reliable for phone numbers, emails , etc. Rarely do I call wrong numbers or have emails bounce. Zoominfo integrates easily with Salesforce and makes for a fairly seamless process in outreach.
What do you dislike about the product?
Due to the frequency of how I understand Zoominfo gets their data, some contacts are outdated. As a result I usually look first at Linkedin to find the people I want to reach out to and then find them in Zoominfo to easily pull contacts. This is one extra step, but nothing too inconvenient.
What problems is the product solving and how is that benefiting you?
Finding reliable contact information for the people I want to reach out to and getting a gauge of the overall size of any unknown companies (annual rev, employee size, etc.). Benefits are mainly in regards to having reliable contact information which is essential.
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