ZoomInfo
ZoomInfoExternal reviews
8,272 reviews
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I started using zoom in June and it has been great so far, the interface is very user friendly.
What do you like best about the product?
I like the search options and the wide range of information that they offer. Zoom allows me to research a vast range of companies with factual information. I love their customer service because they will help you as soon as you put in a request. The customer service representatives have always been respectful and helpful.
What do you dislike about the product?
They do not have small companies and some of the contacts are outdated. You can not compare companies, you are only allowed to do one at a time. It would be better to have the option to compare 2 or more companies at a time. I also do not like how some of the address locations
What problems is the product solving and how is that benefiting you?
I am able to better understand how a business operates which helps me market to that specific company. This is beneficial because I can help them while creating revenue for my business.
Recommendations to others considering the product:
It is worth the investment if you are looking to gather information on many different companies worldwide.
Must-have tool for B2B Marketers
What do you like best about the product?
The features and functionality are the highlight of this tool. The intent data has been key for us. Knowing which companies are actually interested in the services we provide has allowed us to better target our content as well as prioritize our outreach efforts. This also helps align Sales and Marketing to ensure everyone is on the same page. Being able to integrate with our CRM system is also very helpful. Our Sales team no longer has to copy and paste client information into the CRM...it is right there at their fingertips!
What do you dislike about the product?
I only wish we could afford more features! The platform is more expensive than we would like, but it is nice being able to use only one tool instead of multiple. There are other tools that offer the same features, but not all in one platform.
What problems is the product solving and how is that benefiting you?
What benefits has we realized? That is an excellent question. We're no longer guessing which customers to target. We have real-time insights to guide our sales and marketing efforts. The intent data has been extremely helpful in reaching our audience at the right time. We have become a stronger Sales and Marketing team as a result of using the ZoomInfo tool.
Recommendations to others considering the product:
I would highly recommend this tool to any B2B Marketers or Sales teams. It is a tool that teams really need in today's world.
An Excellent tool to find new prospects.
What do you like best about the product?
The ability to search based on Geographic location and then specific to industry. I also enjoy the ability to search company's branch locations for each company and the list that I can then call down to ID potential DMs. I enjoy the ability to search via job title and to find a targeted prospects. I appreciate all the phone number contacts and work history of a potential client.
What do you dislike about the product?
Some of work history doesn't provide me any great insight to the decision makers.
Also, there is not a search function that allows me to search for the Point of Contact based on a "contains x criteria" Some of the contacts only contains partial e-mails like gsmith.... in the e-mail instead of showing the domain name.
Also, there is not a search function that allows me to search for the Point of Contact based on a "contains x criteria" Some of the contacts only contains partial e-mails like gsmith.... in the e-mail instead of showing the domain name.
What problems is the product solving and how is that benefiting you?
I'm able to correct diagnose the proper people to reach out and close business in the transportation industry. I'm able to add and market transportation services to other key stake holders and influence'rs in the buying process through the contact found in the contact search function.
I'm also able to secure new business for specific transportation flow needs that we need for Schneider. I'm also able to secure new business leads for 2 different vertical of business offered through Schneider National Carriers.
I'm also able to secure new business for specific transportation flow needs that we need for Schneider. I'm also able to secure new business leads for 2 different vertical of business offered through Schneider National Carriers.
Increased my prospecting capability
What do you like best about the product?
It gives you access into contact info including mobile numbers which is very important during COVID since people are working from home.
What do you dislike about the product?
I am still learning how to use it. A second screen pops up when I am trying to do a search which is inconvenient. but again I am not trained yet so there might be a way to go around it.
What problems is the product solving and how is that benefiting you?
I am still a new user but It made prospecting much easier and a bit more fun. You can dig into each companies employees and filter your results to get to your contacts of interest. Definitely a time saver
Best lead tool out there!
What do you like best about the product?
Zoominfo has the most up to date contact information of any lead generation tool in the market.
What do you dislike about the product?
It is very expensive - prohibitively so for many small businesses.
What problems is the product solving and how is that benefiting you?
Zoominfo lets us rapidly find accurate contact info for prospects.
Integrates great with Salesforce!
What do you like best about the product?
Gave us info that helped make sales, really integrated seamlessly with salesforce. We had ZoomInfo as one of a few different info services that gave us data on potential and current customers.
What do you dislike about the product?
I couldn't tell how much of the info was from a ZI database, but many of our cold calls were to outdated numbers. That could have been because of poor database management on our part, though.
What problems is the product solving and how is that benefiting you?
Getting better Business to Business growth and gaining more customers because of it.
Good lead service
What do you like best about the product?
Ease of use on their main platform, Chrome Extension
What do you dislike about the product?
The emails are incorrect about 10-15% of the time and there isn't a simple click or button you can press to communicate to them that is in incorrect. I was told to email my rep if information but I can't do that multiple times a day.
What problems is the product solving and how is that benefiting you?
ZoomInfo is getting us the contact information of people we need to reach.
Recommendations to others considering the product:
It's a good service at a fair price. It's very easy to use the Google Chrome Extension which helps quite a bit. The mass majority of the information is correct. We chose not to use the export feature for our sales reps so they wouldn't drain the site after a month or so and they would focus on quality versus quantity. I would also suggest this for additional companies if they don't want to see the site drained after a few short months.
Makes finding the right person to contact that much easier!
What do you like best about the product?
The most helpful part of ZoomInfo is having access to mobile phone numbers. I like being able to submit updates to ZoomInfo so that items that are incorrect can be fixed quickly.
What do you dislike about the product?
The least helpful part of ZoomInfo is when the information that's found is outdated and the person hasn't been at that company for years. I also dislike when you're using the Intent feature but have to seek out the person that was looking for the information you're trying to connect with. It's sometimes like looking for a needle in a haystack and is not helpful at all and when you do make contact with someone, they have no idea what you're talking about.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping to save time and allowing me to contact more customers each day. I have realized the benefit of being able to contact the right person much more quickly by having direct phone #'s for them.
Great product. Powerful data.
What do you like best about the product?
I like how focused they are on the salesperson persona and our needs.
What do you dislike about the product?
Getting bulk contacts from different accounts into a sales cadence could be polished up a little bit.
What problems is the product solving and how is that benefiting you?
Builiding pipeline through getting the necessary data and insights.
Beneficial for Prospecting
What do you like best about the product?
The scoops with industry/company specific news! I also like that the technologies used and the contact score reports are available to use. My other favorite feature is seeing the direct reports in the Org Chart section.
What do you dislike about the product?
Some of the smaller companies don't have any or valid contacts. I also don't like when they have listed 2 or 3 different ERGs, or CRMs because that the validity of the technolgoies listed is uncertain.
What problems is the product solving and how is that benefiting you?
So many of our old contacts were invalid and we often didn't know what technologies companies were using. Zoominfo helps to solve the industry/company research that is so beneficial to prospecting!
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