ZoomInfo
ZoomInfoExternal reviews
8,272 reviews
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ease of use
What do you like best about the product?
The amount of different data points provided. easy for cross referencing and getting access to decision makers
What do you dislike about the product?
bulky at times, but i think that will go away with continued use
What problems is the product solving and how is that benefiting you?
getting past gate keepers and having the appropriate point of contact
User friendly - but isn't always updated
What do you like best about the product?
I like that I can type in most companies and find information on them.
What do you dislike about the product?
The information presented, isn't always up to date. So the employees/personnel contacts aren't 100% accurate.
What problems is the product solving and how is that benefiting you?
It's great for finding a new contact at a company you haven't had interactions with before. Especially for prospecting and trying to form new partnerships.
Recommendations to others considering the product:
It's a great tool, especially for sales and prospecting, but it isn't always correct. Maybe try other sources of prospecting in addition to ZoomInfo.
Time saver for lead generation
What do you like best about the product?
The ease of intergration with SalesForce.
What do you dislike about the product?
The information is not updated frequently. Many times, when I try to reach out to a prospect that I have found on Zoominfo, I am notified that the employee no longer works with x company.
What problems is the product solving and how is that benefiting you?
Saving time with lead generation to be able to outbound more effectively.
Recommendations to others considering the product:
Don't be afraid to use customer support at Zoominfo. Very help and prompt responses.
useful tool
What do you like best about the product?
ease of UI to find the contact faster and reach out
What do you dislike about the product?
there's nothing much to dislike to be honest. however, they can show some icon saying the email is verified recently
What problems is the product solving and how is that benefiting you?
ability to find the contacts faster and reach out to our prospects.. that has been very useful
I received a quick and problem solving response
What do you like best about the product?
the contact list and the ability to sort them
What do you dislike about the product?
i haven't found anything that i dislike yet
What problems is the product solving and how is that benefiting you?
finding the correct contact info
Recommendations to others considering the product:
It's a lifesaver to get through gatekeepers!
A powerful tool for any business in any industry!
What do you like best about the product?
The search settings are very detailed and help you find the most applicable and useful information. The data and contact information has been verified, so accuracy is no longer an issue.
What do you dislike about the product?
Because there are so many search settings and features, the software feels a little intimidating at the start.
What problems is the product solving and how is that benefiting you?
Working with a small business, we are limited in personnel and time. ZoomInfo allows me to access accurate contact for our ideal customer in a matter of minutes. Our team is less bogged down in admin tasks and conducting google searches; we can now spend our time reaching out to prospects and generating leads.
Excellent tool with valuable analytics
What do you like best about the product?
The analytics, especially Intent Topics, and the continued release of enhancements that help making the tool more user friendly. The customer success team is also amazing and very helpful.
What do you dislike about the product?
Certain features such as reporting on WebSights are not as user friendly. The data is not always as accurate or up to date.
What problems is the product solving and how is that benefiting you?
Thanks to the analytics, we are able to have better sales and marketing alignment to support growth and ROI.
Zoominfo is a Must-Have for Any Sales Person !
What do you like best about the product?
It's easy to find all the information related to the decision maker. Information is overly very accurate.
What do you dislike about the product?
I wish there was a little more industry drill-down to be a little more ganular.
What problems is the product solving and how is that benefiting you?
My sales productivity has gone from low to extremely high ! My numbers have started to climb significantly since I've started to use Zoominfo.
Recommendations to others considering the product:
We've investigated several other tools, no other has even come close to Zoominfo. The accuracy of the data is extremely important to boost your sales productivity.
Amazing tool for professionals
What do you like best about the product?
ZoomInfo allows me the opportunity to access 1000's of contacts'; enabling me the chance to reach out to individuals worldwide I would have normally not been able to speak with. I use ZoomInfo on an almost daily basis, and my team uses it regularly as well. This is an invaluable tool which I believe completely gives myself and our organization an edge that I don't know what we would do without. I do not foresee us ever getting rid of this platform in exchange for anything else. The vast amount of information contained here has opened up so many doors for our group. I recommend ZoomInfo to anyone looking to expand their network, and overall KPI's.
What do you dislike about the product?
There is little that I like about ZoomInfo. I have had nothing but positive results from my experiences. I would like the time-out rate that you are automatically logged out to be extended, as well as; I would like the industries section to break down the categories in a little bit more detail. I do wish there was an email address associated with every contact as wwell. It is very frustrating to find a person in the database, then find out they have no email address associated with their name.
What problems is the product solving and how is that benefiting you?
I am finding that I am able to expand my network exponentially with ZoomInfo, and I have benefited tremendously from this platform because I have been able to break down barriers I once faced by not being able to facilitate acquiring key individuals contact information.
High volume of personal phone numbers
What do you like best about the product?
The personal numbers that they had that I was not able to obtain anywhere else
What do you dislike about the product?
There were often employees who were no longer at the organization. I also wish there was a more basic integration with Salesforce - you had to pay extra for there to be, so I had to do more manually data entry.
What problems is the product solving and how is that benefiting you?
Problems of engaging with high-value prospects. It is often difficult to get direct phone numbers or cell phone numbers, which more likely lead to a meeting vs getting on the phone with a gatekeeper. It saves a lot of time since all of the data is in one database, and you don't have to go searching for phone numbers or have to guess on email addresses.
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