ZoomInfo
ZoomInfoExternal reviews
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ZoomInfo is great
What do you like best about the product?
I enjoy all of the insights and contact info
What do you dislike about the product?
I dislike that there are not very many small accounts
What problems is the product solving and how is that benefiting you?
Business problems with contact info, direct phone numbers etc
Recommendations to others considering the product:
None
Very helpful in locating info about a company and targeted contacts.
What do you like best about the product?
Easy to navigate within the tool and locate the information I need.
What do you dislike about the product?
There are times that some info in regard to contacts is not accurate.
What problems is the product solving and how is that benefiting you?
The ability to learn about a company from the company summary report. Benefits also include connecting with the proper people when necessary.
It is very user friendly and accessible.
What do you like best about the product?
It provides further contact information.
What do you dislike about the product?
Was hard to understand how to use at 1st
What problems is the product solving and how is that benefiting you?
Getting contact emails and phone numbers.
Fundamental part of our lead generation
What do you like best about the product?
The UI, Zoominfo is incredibly easy to navigate and has the information you need in front of you in a matter of a couple of clicks. It can be accessed from every device whether you're at home, at the office or in the field. It also has key partnerships with CRM's and other softwares making it very easy to work without disruption. There's also a diverse toolkit of customer support ranging from videos, webinars, trainings, and courses. Zoom provides you the resources to enhance your proficiency in their software and best utilize all the features they have.
What do you dislike about the product?
The limitations in exporting data from Zoom to Salesforce, sometimes the lead lists I am working on are in the hundreds and I am only able to export 50 at a time. There's also been a couple of situations were my organization has had issues accessing the software or disruptions in use. When the DiscoverOrg merge happened and the log in process changed, we were not aware of the difference and all of our users had issues accessing the software for an entire business day. We had to use time and company resources to walk everyone through the new process.
What problems is the product solving and how is that benefiting you?
ZoomInfo Powered by DiscoverOrg is crucial to my organizations lead research and development activities. The moment we get stuck or are not able to conventionally find the correct contact, Zoom always facilitates that process and reenergizes our pursuit by providing us multiple channels of communication and information about company's that fit our customer profile.
Recommendations to others considering the product:
ZoomInfo Powered by DiscoverOrg is the best resource for a company with aggressive growth goals. The software will prove to be valuable in almost every department your business has, from Marketing, Sales, Administration and Account managed. We've had Zoominfo for about 3 years and it has allowed our company to increase our market reach, with information accessible to you in minutes from the office to the field. Take the time to understand the features they offer so that your organization can utilize the software to its full potential.
ZoomInfo is extremely easy to use for prospecting, thanks to the google chrome extension!
What do you like best about the product?
I love how easy it is to see someone's contact information when browsing through LinkedIn profiles. The extensive filters often help me find someone's contact information or cell phone listed under their past company. I really enjoy using the google chrome extension while browsing through Linkedin Sales Navigator. It typically yields fast and easy results! I am also a huge fan of the organzational charts provided. Sometimes prospects are not listed on linkedin but are listed in zoominfo.
What do you dislike about the product?
There is a lot or maybe too much to explore now that the two companies have merged? I never really go out of my way to look through intent data because I can't tell how accurate it is or the logic behind the scores. Not much of a dislike just an observation. I dislike when the contact information is missing or there's no cell phone number for a contact. Now that everyone is working from home, it's hard to reach folks through their desk lines. I also wish there was a copy button next to phone numbers and email addresses in the chrome extension itself.
What problems is the product solving and how is that benefiting you?
I am able to meet with prospective customers and reach key executives to further maintain relationships between my organization and future clients. The major benefits of using this platform come from the cell phone numbers provided. Using a prospects' cell phone to contact said person usually results in a conversation, whereas office numbers are hard to get through.
ZoomInfo is a powerful tool but needs some tweaking.
What do you like best about the product?
Things I like:
Integration with Salesforce and mapping is easy.
Updating records within Salesforce is easy.
Exporting accounts and contacts is a simple process.
Technology fields.
Company is constantly making improvements to the product.
There are a lot of things that can be done with this product if you have the time to delve into it. It is very robust.
Integration with Salesforce and mapping is easy.
Updating records within Salesforce is easy.
Exporting accounts and contacts is a simple process.
Technology fields.
Company is constantly making improvements to the product.
There are a lot of things that can be done with this product if you have the time to delve into it. It is very robust.
What do you dislike about the product?
Things I dislike:
Locations and Hierarchy setup. ZI only populates the HQ info and doesn't allow you to select a branch. Often times this info is outdated.
As with all tools like this, there are discrepancies in the data accuracy, in paarticular in regards to acquisitions/name changes/parent changes.
Service has some gaps as I have been through 2 reps and 3 CSM's in the short time since we have signed on. There is a lot of passing around to different departments as far as troubleshooting and quite a bit of backlog to get an appointment to troubleshoot.
Locations and Hierarchy setup. ZI only populates the HQ info and doesn't allow you to select a branch. Often times this info is outdated.
As with all tools like this, there are discrepancies in the data accuracy, in paarticular in regards to acquisitions/name changes/parent changes.
Service has some gaps as I have been through 2 reps and 3 CSM's in the short time since we have signed on. There is a lot of passing around to different departments as far as troubleshooting and quite a bit of backlog to get an appointment to troubleshoot.
What problems is the product solving and how is that benefiting you?
ZoomInfo has been a tremendous help in getting our SFDC data cleaned up on both accounts and contacts. Pulling data by duplicate Zoominfo company ID's has allowed us to find duplicates to merge, find stale data to remove and parent child affiliate records.
We will also be using it to refresh our contacts and find that to be an easy process.
We will also be using it to refresh our contacts and find that to be an easy process.
Zoom
What do you like best about the product?
It is user friendly and the contact data is good
What do you dislike about the product?
The insights are dated and not typically accurate
What problems is the product solving and how is that benefiting you?
Finding relevant contacts and good contact info
Recommendations to others considering the product:
none
ZoomInfo has helped our business development and recruiting
What do you like best about the product?
The ease in finding individuals' information from their LinkedIn Profile, it's great to be able to click and get their email/phone number and other details! The search capabilities are not exactly what we wanted for recruiting but it's getting better as we get used to it! But seriously the plugin is incredible and easy to use, it gives you work phones, mobile phones, email addresses for personal and work and more. Trying to think but I think those are the things that I like the best!
What do you dislike about the product?
If there was anything it's that they do not have everyone listed's contact information but that's more of a pet peeve. As discussed above, it's not as great a recruiting tool as what we were hoping for. Especially for contract roles, their information is often not there and that can be frustrating. But again we are early in our adaptation and hope to end up with more success in the future. I wish it was easier to download the information into our CRM/ATS as well, but hopefully that comes in the future.
What problems is the product solving and how is that benefiting you?
Not being able to reach decision makers is the biggest problem we are solving. This gives us a contact point where we can reach them without delay. No waiting for linkedin inmail responses or sending emails into the void or even wasting time with gatekeepers or phone systems. I can't quantify that enough for our salespeople!
Recommendations to others considering the product:
CATS and Bullhorn. Sharepoint as well I guess.
A lot of valuable deep information in this tool makes for much easier prospecting.
What do you like best about the product?
The ability to search across so many lead, industry, location and other data points makes it very easy and simple to dial in on the exact type of prospect that you are looking for.
I also think the "Similar Companies" feature is extremely valuable when going after prospects similar to your current clients.
Finally, the organizational hierarchy is extremely valuable.
I also think the "Similar Companies" feature is extremely valuable when going after prospects similar to your current clients.
Finally, the organizational hierarchy is extremely valuable.
What do you dislike about the product?
I think the ability to share and distribute lists across users is a feature that I believe should be implemented.
What problems is the product solving and how is that benefiting you?
Prospect targeting is the primary problem we are using this tool to solve. The benefit is that we can easily pull a very targeted list.
Recommendations to others considering the product:
Make sure you spend some time reviewing the search functionality and get comfortable with it.
An Excellent Resource
What do you like best about the product?
I've used DiscoverOrg in the past and currently use ZoomInfo Powered by DiscoverOrg. Both platforms are excellent and the combination of the data and workflow is fantastic. I really enjoy how simple it is to use and how you can customize the parameters to find what you're looking for. You can get very detailed as well which is super helpful.
What do you dislike about the product?
I don't really have any complaints. Once in a while the Chrome plugin doesn't load properly but I've noticed that has gotten better over time with improvements and updates.
What problems is the product solving and how is that benefiting you?
I'm trying to update my CRM and have up to date contacts. The Salesforce integration tool saves a lot of time which is great!
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