ZoomInfo
ZoomInfoExternal reviews
8,272 reviews
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This is a terrific way to obtain company data.
What do you like best about the product?
I like that it provides direct contact information.
What do you dislike about the product?
I wish I could export data to Salesforce.
What problems is the product solving and how is that benefiting you?
Logging in does not work at times because I had an old version and it mixes up the login with the new version.
A powerful research and engagement tool for sales/marketing professionals.
What do you like best about the product?
I'm currently using ZoomInfo every day as a key part of my outreach process. It's great for prospecting: finding direct extensions, emails, and other relevant information about a potential lead. In addition, I've found it extremely helpful that recent social media mentions/news articles and technologies/attributes of the target organization are all displayed on the contact or company's profile. Having all of this information in one place is great! Also, it's very useful to be able to use the advanced search functions to simultaneously search for contacts in the job role I'm targeting, in companies that meet my organization's preferred requirements in terms of size and revenue.
What do you dislike about the product?
I've found that some information can be outdated, but no database is perfect. Advanced features (exporting unlimited contacts to Excel, etc.) that some power users might want will require a higher-level subscription.
What problems is the product solving and how is that benefiting you?
In many instances, gatekeepers are hesitant to forward those dreaded "sales calls" to the C-level or director-level individual, even when the individual has visited our website or provided us with contact information directly. ZoomInfo allows me to work around this by searching for the contact's desk extension.
Quality contacts to grow your business
What do you like best about the product?
The ease of usability. Once you get the hang of it, it's easy to take advantage of the many features. The data is pretty accurate and the amount of data show is very helpful. Our team is able to easily collaborate on finding quality leads and creating usable segments. The email notifications for updates and changes to lists are great opportunities for our team.
What do you dislike about the product?
Some of the contact and company info may be out of date. This product is on the higher end of the price range and sometimes it is discouraging when trying to find data that is out of accessible range. When I get a bounce from an email found on Zoominfo powered by DiscoverOrg, I wish there was an easier way to report the information to improve the records. I also have a hard time finding some smaller companies that would be great contacts for us.
What problems is the product solving and how is that benefiting you?
We are looking to grow our email lists with lower bounce rates and so far we have seen this
Recommendations to others considering the product:
A great high-end tool that gives quality information about other businesses
Saves about 2 days a week time for prioritizing prospecting
What do you like best about the product?
Ease of use, customer success, insights.
What do you dislike about the product?
Many contacts no longer work at the company Zoom claims they do and profiles are lacking emails, phone #'s, etc. and why have the profile picture when 99% of the contact profiles do not have one.
What problems is the product solving and how is that benefiting you?
Time efficiency with prospecting, laser focused messaging that is timely.
Great system! Find the info you need.
What do you like best about the product?
I can find contact info for prospects easily
What do you dislike about the product?
A lot of the time the info for some prospects is out of date.
What problems is the product solving and how is that benefiting you?
Finding contact info for people to call and reach out to. Huge benefit. I can't imagine doing it any other way.
Recommendations to others considering the product:
Great info. There won't be a better place to find contacts that I'm aware of. Make sure you go through the trainings as you can learn a lot about the platform to make you more successful.
Great tool that has many useful insights
What do you like best about the product?
The UI and that it is very easy to use. Data is mostly correct and updated
What do you dislike about the product?
Some records are old. Some contacts are not there.
What problems is the product solving and how is that benefiting you?
Helps with prospecting, research
Recommendations to others considering the product:
Great tool!
Good quality for the price
What do you like best about the product?
Purchase Intent and org chart are great new features to zoominfo, general UI has been nicely enhanced.
What do you dislike about the product?
Hubspot integration is not nearly as strong as salesforce. Neverbounce is a cool feature but has some kinks to work out still.
What problems is the product solving and how is that benefiting you?
Lead generation, database refinement
Powerful tool for lead generation
What do you like best about the product?
With such a large database and the ability to fine tune your searches based on your criteria, ZoomInfo is a very powerful tool.
What do you dislike about the product?
I wish there was more financial data available at the individual level.
What problems is the product solving and how is that benefiting you?
Keeping a fresh list of prospects to market to.
Great Source for B2B Contact Info
What do you like best about the product?
Contact info is updated frequently, and includes a lot of small and start-up companies. Easy to navigate and use.
What do you dislike about the product?
We looked into the trade show lists, but they weren't useful - they didn't include actual attendees, just companies and maybe titles.
What problems is the product solving and how is that benefiting you?
Building marketing lists. Much cleaner than purchased lists.
Very thourough data and easy to use.
What do you like best about the product?
Very extensive database. Search functions are very powerful.
What do you dislike about the product?
Could be even more thorough. Some data found lacking (although they have an easy-to-use feature to address missing or incorrect data).
Expensive.
Expensive.
What problems is the product solving and how is that benefiting you?
Using for a variety of lead-generation initiatives: email campaigns, surveys, targeted cold-calling.
Recommendations to others considering the product:
Make sure the market coverage you're signing up for meets your needs. They break up their data into a lot of small pieces, each of which you have to pay separately for. Don't assume anything.
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