ZoomInfo
ZoomInfoExternal reviews
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A robust marketing tool to help your business.
What do you like best about the product?
The ability to search criteria and may different ways.
What do you dislike about the product?
numerous errors when searing and bouncing out of account and having to re-login.
What problems is the product solving and how is that benefiting you?
becoming more strategic on my business and the ability to acquire new opportunities.
One of the best People Info tools out there
What do you like best about the product?
quick search functionality and syncs right into SFDC
What do you dislike about the product?
info can sometimes be dated, but for the most part is accurate enough with contact info to get me to where I need to go
What problems is the product solving and how is that benefiting you?
Finding prospects I didn't know existed!
Recommendations to others considering the product:
If you're looking to prospect for the RIGHT people for your business, Zoom is an essential tool.
Best Data Available, but Expensive
What do you like best about the product?
We've tested out several different vendors, but we've found that ZoomInfo has far and away the best data (phone numbers, emails). Additionally, ZoomInfo has valuable information on other tools that our prospects use and provides notification when prospects are mentioned in the news. All incredibly valuable tools.
Specifically the contact search has been invaluable to us. We are able to find companies that would be a great fit for us, find contacts at those companies, and
Specifically the contact search has been invaluable to us. We are able to find companies that would be a great fit for us, find contacts at those companies, and
What do you dislike about the product?
ZoomInfo is expensive, however we've found that it's a must-have in our sales process. Additionally, the platform sometimes is slow to load. We also had difficulties getting in touch with Sales and Support when we had issues. We're a small company so it sometimes feels that we're unimportant to them. When it came time for renewal we struggled to get in touch with the sales team and had our account turned off, which was damaging to our pipeline development. This severely damaged our relationship with the company and they made no efforts to correct. If their platform wasn't so valuable to our business development efforts, there is no question that we would have canceled. Prepare for renewal by getting in touch with your sales rep months in advance.
What problems is the product solving and how is that benefiting you?
We've drastically decreased the amount of time we spend prospecting. We're able to find exactly who we need, what type tools that they are using, any relevant news regarding the company/prospect, and countless more pieces of information. We've closed a number of large deals through data and intelligence that we sourced directly from Zoominfo.
Recommendations to others considering the product:
Overall the platform is incredibly valuable. Yes, the initial cost is steep, however if you use it the correct way the investment will absolutely pay off.
I recommend that if you do move forward with the platform, you take advantage of all the features, not just the contact and companie lists.
I recommend that if you do move forward with the platform, you take advantage of all the features, not just the contact and companie lists.
great at finding contact info for my prospects using ZoomInfo extension
What do you like best about the product?
The extension is the best integrated with LinkedIn. Love how I xcan then export to SalesForce
What do you dislike about the product?
sometimes it pulls wrong info on a prospect or isn't updated with most recent role
What problems is the product solving and how is that benefiting you?
finding contact info I'd otherwise never have
Recommendations to others considering the product:
get in the product and try things to learn
Good, sometimes great, but lacking in one area for prospecting
What do you like best about the product?
The most helpful aspect of ZoomInfo is the sheer volume of information available. There are hundreds of thousands of companies and contacts, the accuracy of HQ and direct work numbers is very strong, I'd say 80%+. Email address accuracy is also strong and is almost always a work email. At certain pricepoints there are also additional features like org charts which can prove helpful, especially in large enterprise sales.
What do you dislike about the product?
There are very few, if any, direct mobile numbers. We have since subscribed to a secondary tool that provides us with cell phone numbers, though at a lower accuracy rate. With people increasingly reliant on mobile devices, the lack of these numbers can make it challenging to use Zoom as a standalone tool, especially if your primary market is sales or operations people who are glued to a mobile phone.
What problems is the product solving and how is that benefiting you?
Recently there have been some issues with the plug in occasionally not displaying individual data, though a search still reveals information. This has been spotty and intermittent and appears to be resolved as I write this review. We have been able to seamlessly migrate thousands of accounts directly to hubspot, as well as many thousands more contacts. The integration with hubspot and linkedin is excellent and allows us to quickly enter new accounts to be prospected. We have also been able to do much larger scale searches for prospective clients and accounts to prospect.
Recommendations to others considering the product:
Make sure that you truly evaluate how the types of contact numbers you need and who you wish to call upon. Our need for mobile numbers and our target prospects necessitate an additional tool, the expense adds up. Also, the move to join with Discovery has increased the price, especially per credit dramatically.
SDR
What do you like best about the product?
Overview of VC backed companies and their investors
What do you dislike about the product?
Not all the information accurate but you get a good overview
What problems is the product solving and how is that benefiting you?
Big picture of how to prospect into an account for tailoring emails
Very useful; some optimizations still need to be implemented
What do you like best about the product?
I can often find people who are not on LinkedIn on ZoomInfo, the database is vast and helpful. Even if I can't find the right person, I'm able to find the email cadence and guess.
What do you dislike about the product?
Adding multiple contacts that are in an account named something *slightly* different (i.e. Acme Inc vs. Acme) in SalesForce requires searching for the account and connecting the contact to the account for every single contact individually, you can't group it. You can only export 25 contacts or accounts to SalesForce at a time.
What problems is the product solving and how is that benefiting you?
I'm able to add so many people at a time it has been absolutely vital to expanding a large ammount of accounts and contacts at a time.
Recommendations to others considering the product:
If you need want to add accounts or contacts quickly and easily, ZoomInfo is for you.
Wouldnt be able to prospect new contacts without it
What do you like best about the product?
Volume of data is great, ZI is usually pretty accurate too.
What do you dislike about the product?
Some of the position/title data is often inaccurate or not there. While this can be supplemented by is discover org as well, having them all together on one screen would be nice. Also if there was some way they could all connect to linkedin in some way that would be great.
What problems is the product solving and how is that benefiting you?
Getting accurate emails, more direct dials, and mailing addresses is awesome. Being able to distinguish between corporate Head Quarters vs. local mailing address is critical since we do many direct mail campaigns.
Recommendations to others considering the product:
Use in tangent with other software like DiscoverOrg for most effectiveness. This will provide more context to the data ZI provides. In addition, make sure everything is integrated properly to prevent data silos. By do this you get the data to where in needs to live.
ZoomInfo is the Bible
What do you like best about the product?
Getting cell phone numbers, seeing imessage is huge
What do you dislike about the product?
The API with Salesforce, the linkedin button next to the name takes to all of that name, so if it were John Smith, it would not be very helpful
What problems is the product solving and how is that benefiting you?
Finding leads. Benefits are finding a ton of contacts
Recommendations to others considering the product:
Use Zoom, it has everyone you need
An Absolute Necessity for Any Salesperson
What do you like best about the product?
Zoominfo has most people's contact info, and makes it easy to port over to prospecting tools like Outreach
What do you dislike about the product?
Sometimes Zoominfo doesn't have people's contact info. Or sometimes it doesn't show up in the ReachOut Chrome extention, but if you manually enter it into the Zoominfo web app, then the contact info does show up
What problems is the product solving and how is that benefiting you?
It increases my prospecting effectiveness significantly and allows me to focus on revenue-generating activities (e.g. outreach) vs. spending time finding contact information
Recommendations to others considering the product:
It's worth the purchase because it allows your reps to focus less time on finding contact information and more time prospecting
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