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External reviews

8,135 reviews
from G2

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    Annapurna R.

Quick review of zoominfo

  • February 20, 2025
  • Review verified by G2

What do you like best about the product?
Zoominfo has quality data and you would find a lot of data around contact and company. the signal gives strategic initiates company running
What do you dislike about the product?
the export or download has the limitation
What problems is the product solving and how is that benefiting you?
Helps me build the database as per my requirements as there are various filter options to choose from
Buyer Intent


    E-Learning

Lead Generation Manager

  • February 19, 2025
  • Review verified by G2

What do you like best about the product?
The ability for myself or my sales team to immediatly get critical information about prospects is unmatched with ZoomInfo. From updated information, Intent data, company scoops, job updates, and even recommendations on who will respond, this tool has saved us time and increased revenue. This tool provided us with a 3x ROI last year and is positioned to do better this year. It is very easy to implement and integrate within your CRM (we use hubspot). Our customer support team ranged from basic to specialist that will help you fully implement the tool. We will use this everyday moving forward.
What do you dislike about the product?
The most annoying thing is that you cannot have shared product lines across the various ZoomInfo suite of tools. If you have intent in marketing it does not translate over to sales and vice versa.
What problems is the product solving and how is that benefiting you?
Zoominfo Sales increased our outreach connection rates by over 3x and decreased our speed to lead. We are able to reach more prospects in less time with more accuracy. This ensures our sales team's time is fully utilized and we are always able to connect with others inside the buying committee.


    Building Materials

ZoomInfo - a gamechanger for Business Development

  • February 19, 2025
  • Review verified by G2

What do you like best about the product?
The database is robust, and the filtering is great. It's incredibly easy to use. I have found it tremendously valuable to get contact information as well as social media links to their LinkedIn profiles at times.
What do you dislike about the product?
It has been my experience that at times the contact information has been dated. I have tested and viewed my former company and at times its not 100%. It's just important to know that no system is ever 100%, also why you look into committees vs. just an individual.
What problems is the product solving and how is that benefiting you?
Many of our larger accounts may have multiple stakeholders. Its really helpful to get a potential "buying committee" list of names, titles and contact info.


    E-Learning

Simple and effective lead generation and automation

  • February 17, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo Sales does a great job with generating leads and finding contact information for executive teams and decision-makers in our markets. Its automation capabilities is really helpful for our small team to work smarter rather than harder.
What do you dislike about the product?
We’re still working out the kinks for a good connection with our CRM that fits our workflow. Connecting to our CRM was simple, but we're still working out some of the workflows that make sense to our business needs. This is likely more about our internal processes than any limitation of the platform itself.
What problems is the product solving and how is that benefiting you?
It helps us overcome the challenge of finding accurate contact information for decision-makers, which speeds up our lead generation process. It streamlines outreach by providing detailed company information and automating parts of the sales workflow, which increases our team's efficiency and helps us connect with the right people faster.


    Keith D.

ZoomInfo is great for hunters

  • February 15, 2025
  • Review verified by G2

What do you like best about the product?
Its easy to use and you can see data anywhere you need it to
What do you dislike about the product?
The data is not 100% accurate. Still better than anything else on the market
What problems is the product solving and how is that benefiting you?
Finding organization charts


    Logistics and Supply Chain

ZoomInfo is a central part of a Sales Tech Stack

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
ZoomInfo has an expansive capability list. We have evaluate several other contact information databases and none have shown the quality of data that we have seen with ZoomInfo.

The platform also has a large list of integrations, which allows us to place it's functionality where we need it in our workflows, rather than work around it.

As an administrator, I often focus on ease of intetgration and the power of a platform. ZoomInfo's integration can be slightly complicated, but once set, the functionality is very strong and customizable, so you can adjust it as you need.
What do you dislike about the product?
The platform is fairly large which can cause issues in different areas. Some of the platforms that they have aquired can become difficult to use as they integrate them into their tech stack.

Their customer support can be difficult to to work with. They are slow to respond and take a while to get to the bottom of the issue you are reporting.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows us to keep our database up to date with good data. Our sales users import contact information as they research different accounts and the process is fairly seemless for them.

Becuase ZoomInfo is such a power tool with many options, I would recommend that teams evaluating it consider their specific workflows and processes. This platform likely has features that can solved their marketing and sales intelligence shortcomings, but teams need to know their full plan rather than expect implementation to solve their problems out the gate.

We did recently implement Enrich Essentials which allows us to keep certain parts of our platform clean and up to date automatically.


    Logistics and Supply Chain

Perfect!

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
How easy it syncs with HubSpot and the data accuracy
What do you dislike about the product?
It can't automatcly update contacts and comapnies in HubSpot
What problems is the product solving and how is that benefiting you?
I've been extremely satisfied with ZoomInfo. It has greatly helped me map stakeholders with ease and precision. The platform provides accurate and comprehensive data, making it much simpler to identify key decision-makers and build meaningful connections. Its intuitive interface and robust search capabilities save me time and ensure I have the right information at my fingertips. Highly recommend ZoomInfo for anyone looking to enhance their prospecting and stakeholder management efforts.


    Grace H.

Zoominfo SALES Review

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
The multiple options for various things
Advanced search option
Good to the eye
What do you dislike about the product?
Nothing to say on this one. As I like this platform
What problems is the product solving and how is that benefiting you?
It helps me prepare a database that cater to my requirements
Problems solved - No need to reach out to the irrelevant contacts


    Kavya S.

Review by Kavya

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Multiple options to choose from
Additional features added a couple of years back
ex: Buyer Intent, Scoops
What do you dislike about the product?
I have used Lusha in the past, many of us know that ZoomInfo is way better.
So no dislikes.
What problems is the product solving and how is that benefiting you?
Giving options of Likely to engage
Alongwith the channel, for ex: Email. Direct or Mobile.
It really helps a lot and it works


    Arnold H.

ZoomInfo review

  • February 12, 2025
  • Review provided by G2

What do you like best about the product?
The detailed information that I can obtain about companies on a Global scale
What do you dislike about the product?
Slow Customer support response. There needs to be a quicker process to address questions
What problems is the product solving and how is that benefiting you?
Reduces the time spent obtaining and collecting data about companies and C-Level Executives