ZoomInfo
ZoomInfoExternal reviews
8,343 reviews
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Great platform to find contacts for Mid-Market and Enterprise companies.
What do you like best about the product?
No charge for exports or pushing contacts to your CRM. I've used others that charges a per contact fee even if the contact has been exported before or is already in your database. Sometimes it's nice to just be able to run a report in DiscoverOrg and export.
What do you dislike about the product?
Doesn't have the best coverage on SMB companies. Searching for contacts is difficult, you have to first search through the company and then try to find the contact within the company. They limit the titles based on job function so you have to pay for C-suite, Operations, Finance, IT all separately in order to access these contacts.
What problems is the product solving and how is that benefiting you?
Identifying key contacts for prospect companies during outbound business development.
Recommendations to others considering the product:
It's very expensive so you may be able to find alternative solutions depending on your need and budget. With the acquisition of ZoomInfo, their data will most likely improve but they now own the market and dictate pricing.
Great Source of Information
What do you like best about the product?
easy access to the right people in the industry.
What do you dislike about the product?
Not always up to date for previous employees.
What problems is the product solving and how is that benefiting you?
Saves us time looking for the right contacts to reach out to. Benefits our company because we can focus time on other aspects of the sale.
Vital Content Access
What do you like best about the product?
The org charts. The bulk add features. The smart views & account preferences for sorting based on criteria. SUPER fast & awesome customer support!
What do you dislike about the product?
Outdated prospect information. The interface does seem a bit clunky (too many clicks to get somewhere) at times.
What problems is the product solving and how is that benefiting you?
Reaching out to the correct people & avoiding wasting time on those who can’t make decisions. We have seen a huge leap in time added back into our day just by narrowing our criteria & using filters, whereas before it was a Sales Navigator scavenger hunt.
Recommendations to others considering the product:
Do it.
Discover Org is great for finding new prospects for our company
What do you like best about the product?
The search function is really good and the ability to track changes made to groups of companies is also very useful.
What do you dislike about the product?
The coverage for non US businesses could be better.
What problems is the product solving and how is that benefiting you?
Finding prospects for our software, defining which contact has a role to play in decision making at an organisation and where people fit in a company hierarchy.
Meets the needs of my department
What do you like best about the product?
Amount of contacts for brands and agencies
What do you dislike about the product?
technology append on overall database, work flow for list append uploads
What problems is the product solving and how is that benefiting you?
Business Intelligence and marketing email lists
Great tool - accurate and easy
What do you like best about the product?
The quickness of retrieving data. I can quickly search and get the immediate results I need. It also does an excellent job providing accurate contact information. It also makes it extremely easy to run large lead lists for marketing campaigns.
What do you dislike about the product?
I've used many tools and there are things I strongly dislike about other tools. The only thing I could say regarding this is it'd be great to have more contact data. I often find contacts through other sources that aren't necessarily in the ZoomInfo database.
What problems is the product solving and how is that benefiting you?
Prospecting. ZoomInfo makes this task much easier. It also is amazingly beneficial in running targeted lists for email campaigns.. Yes it costs money/points to run the lists, but I find they're very accurate and effective.
Recommendations to others considering the product:
I've used DiscoverOrg as well, and like their solution. Now that both companies have merged, I'm extremely excited to see what future rollouts will occur.
Very useful and helpful to the growth of my company.
What do you like best about the product?
The basic but important information given
What do you dislike about the product?
Website is down from time to time which is frustrating.
What problems is the product solving and how is that benefiting you?
Business growth.
Recommendations to others considering the product:
None
DiscoverOrg review
What do you like best about the product?
The contacts within DiscoveryOrg are huge. Being able to take on new accounts and have a contact sheet is big.
What do you dislike about the product?
Some companies may be spelt wrong within the search engine that makes it sometimes difficult to find the correct one.
What problems is the product solving and how is that benefiting you?
Being able to see budget and what solutions a companies already purchased allows me to position the correct solution and add layers for a business to run more smoothly.
Fast prospecting with unreal customer service
What do you like best about the product?
The process of finding and setting up a pipeline of quality prospects has never been easier when using DiscoverOrg, plus their customer care is unreal. If you find information that might be out of date or changes that affect a lead, using their "Fix-it" tool will prompt them to dive into the case you create and come back with a full-length email with additional information, the best person to reach instead and other helpful tips. It's not just a way to fix information, it's like having an extra assistant who then retrieves the next best steps for you.
What do you dislike about the product?
The only thing I would like to see improved on is the search feature that is run through Salesforce. I would like to see the option to jump to any page possible on a search that may have 60+ pages, rather than starting from the beginning and clicking one page at a time, or from the last page backwards. Minor problem that should be easy to fix.
What problems is the product solving and how is that benefiting you?
Sales has never been easier, finding proper information so as to not annoy or burn potential customers is a crucial part of the system that has made working in sales that much easier.
Recommendations to others considering the product:
Try it out and see the results for yourself. Great support and the data given is hard to beat for any sales organization.
Zoominfo works very well
What do you like best about the product?
I usually can find out more info on prospective companies than I would with my own efforts.
What do you dislike about the product?
Sometimes, searches of certain companies do not show much useful information, usually smaller family owned businesses.
What problems is the product solving and how is that benefiting you?
I have been able to better reach into and find those people who make the buying decisions.
Recommendations to others considering the product:
It is a worthwhile product
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