ZoomInfo
ZoomInfoExternal reviews
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My go-to for Outbound Intelligence
What do you like best about the product?
The ease at which I can enrich my Salesforce database
What do you dislike about the product?
The amount of HQ phone numbers in which the operator will not transfer to IT
What problems is the product solving and how is that benefiting you?
Breaking into C & VP level with direct lines, also confirming the address of the given contact for direct mailers
Help make Sales Calls easy
What do you like best about the product?
I love the in depth information provided and ability to pull detailed, filtered list based on my needs. Knowing the information is not extremely outdated help ensure I am focused on calling the right people with correct base knowledge including up to date news and metrics from the company.
What do you dislike about the product?
Not too much~ I have not had issues and when I do I get quick reply from customer service reps.
What problems is the product solving and how is that benefiting you?
When targeting an new company it is great to be able to pull a list and start digging- this saves a lot of search and find time ... so that the sales folks can do that... sell and not source with their time.
Recommendations to others considering the product:
Learn how to use the features- it does a lot more than you know. I love the subscriptions- it gives me updates as often as I want on features of companies I am targeting.
Thorough Prospecting for Mid-market and Enterprise
What do you like best about the product?
I like how complete the information is. Contact information: phone numbers & emails are complete and generally up to date. Having almost everything in one place helps my efficiency. The phone numbers provided are solid and generally reliable.
What do you dislike about the product?
Many start-ups and some mid-market accounts are simply not there. Also sometimes employees that have been gone for months are still listed so I always have to use LinkedIn as a verification of current employment.
What problems is the product solving and how is that benefiting you?
Efficiency. I have a lot to do as an SDR DiscoverOrg helps me get most of the information I need in one source.
Recommendations to others considering the product:
Use LinkedIn to verify current employment; otherwise, DiscoverOrg is a one-stop shop.
Excellent
What do you like best about the product?
The breadth and depth of the system. I also like the search functions.
What do you dislike about the product?
I wish that there could be a higher accuracy on the email addresses.
What problems is the product solving and how is that benefiting you?
We are able to search and find more contacts and expand our current database.
Useful but a few limitations
What do you like best about the product?
Overall ease of use and ability to navigate and learn about companies. I also find the scoops to be useful at times although it would be nice to have an option to filter them. The amount of contact data is strong and the ability to import account level and contact level data right into CRM is great. I find responses from DiscoverOrg to be quick when bad data is spotted.
What do you dislike about the product?
The hierarchy/org charts tend to be pretty inaccurate and outdated.
Additionally, I sometimes find that there are people not in the employees section who should be or who are easy to find on LI and company website. This isn't uncommon with other providers, either, and most of the time I can find the right folks.
The list building feature can be a little challenging and often returns too many results when you have a very specific niche market with titles that have high variability -- which is the norm in today's organizations. Can spend a lot of time weeding through the wrong people.
Additionally, I sometimes find that there are people not in the employees section who should be or who are easy to find on LI and company website. This isn't uncommon with other providers, either, and most of the time I can find the right folks.
The list building feature can be a little challenging and often returns too many results when you have a very specific niche market with titles that have high variability -- which is the norm in today's organizations. Can spend a lot of time weeding through the wrong people.
What problems is the product solving and how is that benefiting you?
I can quickly find information and use it to support sales calls and prospecting efforts.
Recommendations to others considering the product:
Can be useful and likely offers even more value (than I receive) for certain industries, etc.
Discover Org is quick and easy
What do you like best about the product?
I like how it links to Salesforce and makes it easy to find new prospects
What do you dislike about the product?
It is a great resource for prospecting clients and companies
What problems is the product solving and how is that benefiting you?
Finding new organizations to prospect
Best Prospecting tool I've ever used!
What do you like best about the product?
The advance search feature is fantastic. I love how I can filter the types of companies and the exact title/seniority level I want to target.
What do you dislike about the product?
I dislike how hard it is to unblock a company
What problems is the product solving and how is that benefiting you?
As an inside sales rep, it helps me prospect a wide verity of targeted copanies, industries, regions, etc.
Recommendations to others considering the product:
Fix the upload to our CRM faster!
Automation of prospecting
What do you like best about the product?
The ability to look up the structure of leadership in an organization.
What do you dislike about the product?
Sometimes the upload function to the CRM is unable to move contacts over.
What problems is the product solving and how is that benefiting you?
Automating the process of research of leadership teams.
Prospecting
What do you like best about the product?
Corporate hierarchy is incredibly helpful in finding out parent companies and subsidiaries
What do you dislike about the product?
Not all companies have the corporate hierarchy tab
What problems is the product solving and how is that benefiting you?
Uploading people into crm easily
Pluralsight trial
What do you like best about the product?
For my role having updated contact info is vital.
What do you dislike about the product?
Importing contacts/updating dupes feels a little clunky and not very accurate. May be the trial though.
What problems is the product solving and how is that benefiting you?
Being able to get to decision makers more quickly and have an updated database to rely on is key.
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