I use the tool to conduct secondary market research.
ZoomInfo
ZoomInfoExternal reviews
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NA Marketing Manager
What do you like best about the product?
The ease of the platform allows me to quickly get the contacts I am looking for my marketing initiatives
What do you dislike about the product?
The Enage platform does not do a good job in getting results from an email standpoint.
What problems is the product solving and how is that benefiting you?
It allows me to drill down to my ideal customer profile with quality leads for my sales teams.
Zoominfo Sales for Prospecting
What do you like best about the product?
For prospecting Zoom info's data, often including cell phone numbers married with intent and scoops is incredibly valueable.
What do you dislike about the product?
Sometimes the HubSpot integration doesn't work, that's frustrating.
What problems is the product solving and how is that benefiting you?
Access to reach decision makers
Great to strategize on deals to make more sales.
What do you like best about the product?
I like the notifications and updates they send routinely via email.
These are great for providing insights on how organizations and how they are operating. They asisst with strategizing on how to operate your sales cycle to have a better flow.
These are great for providing insights on how organizations and how they are operating. They asisst with strategizing on how to operate your sales cycle to have a better flow.
What do you dislike about the product?
I think if they can add a forum where users can chime in their thoughts of ZoomInfo and other sales related topics would be helpful, espcially in the ZoomInfo community.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping me solve a easier way to tract organizations and the best contact to reach out to.
They also help with prospecting tips and how to create better workflows.
They also help with prospecting tips and how to create better workflows.
Love the info provided
What do you like best about the product?
I'm just an end user, don't know the implementation involved but it's super easy to use. Emails get sent summarizing the people, titles, and some news on the customer.
What do you dislike about the product?
Would like to consistently see the latest news on the customer
What problems is the product solving and how is that benefiting you?
Account management data - saving time on looking certain things up myself.
ZoomInfo Review
What do you like best about the product?
ZoomInfo has a lot of info (no pun intended) about leads and contacts within companies. It's essential to our prospecting and outreach.
What do you dislike about the product?
Company revenue numbers are fairly inaccurate and *sometimes* industry/sic code could be off.
What problems is the product solving and how is that benefiting you?
Information regarding prospects/company contacts.
A reliable solution that is useful for secondary market research
What is our primary use case?
What is most valuable?
We can easily find the data we need on ZoomInfo, which is why I like it. It has 99 percent accuracy. ZoomInfo almost always provides accurate data for specific roles and markets.
What needs improvement?
Sometimes, the data can be lacking or inaccurate, with occasional server issues. I'd like to see these lagging issues addressed. For example, when validating data, there are often discrepancies; a company might show different data counts on ZoomInfo compared to other sources. Improving the integration of accurate data would be beneficial.
For how long have I used the solution?
I have been using the product for two and a half years.
What do I think about the stability of the solution?
I rate the tool's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a six out of ten.
How are customer service and support?
Sometimes, I have to wait for a response, maybe 30-40 minutes. When I'm working, I want issues resolved as soon as possible, but there are times when the response takes longer than I'd like.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool's deployment is easy.
What's my experience with pricing, setup cost, and licensing?
The tool costs around 10-15 dollars a month. It is a bit expensive.
What other advice do I have?
I rate the tool's adaptation to changing data regulations around a seven-point five to eight out of ten because ZoomInfo plays a crucial role in data gathering or data extraction for a particular industry or market. Now, it's easier for people to get data easily from Google.
I recommend this to my peers and colleagues because they provide good data. They are a good data source and offer a data structure. Currently, we are doing market research. So, I tell my colleagues or team that you can get data easily from ZoomInfo. It is reliable to use. That's why I recommend using it.
I rate the overall solution an eight out of ten.
Zoominfo Sales tool
What do you like best about the product?
-Huge database
-New contacts are added regularly
-Old ones are updated according to Linkedin
-New contacts are added regularly
-Old ones are updated according to Linkedin
What do you dislike about the product?
too much of criteria field in search,which sometimes is confusing
What problems is the product solving and how is that benefiting you?
basic issue of not able to get the verified email address
Perfect for storing contact details and accommodating future growth
What do you like best about the product?
I appreciate the capability to locate the specific individuals I need to communicate with, as well as the several methods available to contact them. Their customer service promptly responds to my inquiries. I utilize it on a daily basis and it seamlessly interacts with Salesforce. It was straightforward to acquire and comprehend. I value the provided information regarding the purpose and the explanation of existing technology in use.
What do you dislike about the product?
I comprehend the difficulty of keeping records up-to-date due to the constant changes in individuals' responsibilities and affiliations with other companies. Nevertheless, my greatest aversion lies in the fact that on certain occasions, emails and phone numbers become outdated. This might be a source of frustration.
What problems is the product solving and how is that benefiting you?
Assisting me in identifying the firms that are interested in the solutions we offer, as well as determining the most suitable personnel to contact.
Associate Account Executive
What do you like best about the product?
I like the shear amount of data on zoominfo, while sometimes missing there is always enough to get somewhere in an account. The UI is great, easy to use, and fast to load which is nice. Super easy integration into Dynamics 365.
What do you dislike about the product?
While zoominfo is great at collecting information is lacks in having up to date info on who works there, sometimes the org chart view will show people that arent on the Employee tab and vice versa. The employee and Revenue information is nearly never correct. There are company that say they have 500 employees with 5, companies that you say has 20 employees has 1000 on linkedin. Stuff like that.
What problems is the product solving and how is that benefiting you?
getting direct numbers and emails helps me reach customers better, finding out how the company is organized, where they have lots of staff and where they dont is a good way to find out what they are outsourcing.
Contact Information with latest press articles consolidated on a single page
What do you like best about the product?
Zoominfo provides valuable insights into my sales accounts, providing valuable information on both accounts and contacts whilst consolidating press articles into a single page for greater insight and latest information. Allows me to prepare for upcoming meetings with ease. I use ZoomInfo almost daily and the ease of integration into SFDC improves my productivity.
What do you dislike about the product?
Sometimes there are outdated pieces of information for a contact which is understandable given the large volumes that ZoomInfo needs to maintain and support. Not a train smash as there is more value than disadvantages.
What problems is the product solving and how is that benefiting you?
Contact information, account information, strategic intent of an account, intelligence on products used, latest press information.
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