ZoomInfo
ZoomInfoExternal reviews
8,261 reviews
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Fantastic database for growing your company's contact base
What do you like best about the product?
The ability to accurate filter by industry, sector, company to search for a contact, which ensures that you view only the contacts most relevant to your business requirements.
What do you dislike about the product?
We have had some issues with contact data returned being out of date.
What problems is the product solving and how is that benefiting you?
We previously lacked a tool which provided us with one central repository to find the people to contact who would benefit most from our business service offering. Implementing ZoomInfo at our firm allowed our sales team to secure a number of new clients, who continue to engage our services.
Recommendations to others considering the product:
I would recommend Zoominfo to any business for whom securing new client leads is an important part of their sales/marketing strategy.
Best international coverage!
What do you like best about the product?
We are an international business and absolutely need coverage in EMEA, APAC and other non-North America regions. Zoominfo has been the best solution for our company to get that coverage at an affordable price.
What do you dislike about the product?
Some of the data can be outdated, but I've dealt with worse quality from other companies.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping us find relevant contacts and contact info for our target customers. It is also helping append our CRM data with correct contact info.
Recommendations to others considering the product:
Ask for feature enhancements that you need. They are eager and willing to build out new ideas. We have been part of several beta programs that have turned to complete customer offerings.
We've improved on conversion rates
What do you like best about the product?
The database is very complete, the usage is super easy and have integrations with our CRM software, so we save a lot of time
What do you dislike about the product?
Sometimes data is not really up to date, and we are finding old contact details. This is happening to us around a 8% of the times
What problems is the product solving and how is that benefiting you?
We spend less time looking for good leads details and thanks to the integrations we also save time on copying details into our CRM
Recommendations to others considering the product:
It is worth the investment. Is saving us a lot of time and letting us be much more successful in our targeting
Very useful
What do you like best about the product?
The contact information was correct and easy to use
What do you dislike about the product?
Some of the data was lacking such as company IT info
What problems is the product solving and how is that benefiting you?
I needed to be able to pull contacts from different organizations especially organizations who will not transfer to the correct departments without a name. It helped me to build rapport with the operators and have better engagement
Recommendations to others considering the product:
I would absolutely recommend others to use Zoom it is efficient and saves time when you need to seek information in an organization. When I lost the ability to use the Zoom tool it made things a lot more difficult for me in my day to day activities.
Solid lead data, tight integration w/ Salesforce
What do you like best about the product?
Seamless experience with Salesforce, easy access to direct emails and phone numbers for prospects. It works well especially for larger accounts, but can be tough when it comes to S&M biz and startups where they barely have phones.
What do you dislike about the product?
Data isn't always accurate, incorrect numbers and email addresses. There have been technical hiccups at times with the Salesforce integration.
What problems is the product solving and how is that benefiting you?
Expedited sales cycle, easier time breaking into net new logo accounts.
Recommendations to others considering the product:
There's no silver bullet for getting in touch with every lead at every account, but ZoomInfo does a solid job helping you get there.
Get Direct Phone Numbers Easily
What do you like best about the product?
I like that I can directly import contacts from ZoomInfo into Salesforce. I can also find direct phone numbers to contact leads. You can pull massive lists based on NAICS code (industry) on ZoomInfo as well, which is useful for large outbound campaigns. I like the salesforce integration widget where you are able to use zoominfo within salesforce.
What do you dislike about the product?
I don't like the UI. I feel like it could be updated and flow better. i.e. it looks like it was made and never updated from early 2000's.
What problems is the product solving and how is that benefiting you?
lead research and information
Recommendations to others considering the product:
Great to grow your business in terms of doing outbound sales. It will allow you to get large leads list based on your target market.
Great source for information
What do you like best about the product?
I love how you can find direct phone numbers for marketing contacts.
What do you dislike about the product?
It is kind of expensive and their sales and customer service folks are not that great.
What problems is the product solving and how is that benefiting you?
Lead generation
Good Data Tool to Enrich Database
What do you like best about the product?
Large database with direct salesforce integration.
What do you dislike about the product?
Some info is outdated, like ex-employees or incorrect phone number/addresses.
What problems is the product solving and how is that benefiting you?
Enriching Accounts with Contact Data.
Helpful tool
What do you like best about the product?
Ability to search for titles & names within target accounts. Direct dials & emails are normally accurate and it's nice they show the last time they have been validated.
What do you dislike about the product?
Have not found anything yet that I dislike
What problems is the product solving and how is that benefiting you?
Reduce time searching for contact info of prospects and list building.
Recommendations to others considering the product:
Run a trial and compare accuracy of results to your current provider and others in the space.
A lot of data but not easy to find
What do you like best about the product?
Has a great deal of data on companies that are in it's database - some of the companies I deal with (non-profit) don't show up
What do you dislike about the product?
Non-profits don't get listed a lot of the time and when they do the Annual Revenue is way off.
What problems is the product solving and how is that benefiting you?
Trying to see if a company/prospect is in my territory and revenue range
Recommendations to others considering the product:
For contact information it's pretty darn accurate - the importing feature for salesforce is very useful. I can also import into Outreach (mass emailing) which is very nice.
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