ZoomInfo
ZoomInfoExternal reviews
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ZoomInfo - Great leads with direct dials
What do you like best about the product?
I love how ZoomInfo provides direct dial lines for prospects. The new interface looks great and it's easy to use. There's a ton of filters in their search tools to help us find the right contacts at the right accounts. They also display a lot of info about
What do you dislike about the product?
Their Industry categories are a little too broad. You'll get some overlap with other Industry buckets that sometimes don't really make sense. Potentially creates duplicate accounts in SFDC. For example, if the name of an account in SFDC is "Company X" and in ZoomInfo the same company is named "Company X Inc.", it won't detect that the account already exists and create a duplicate. A little frustrating when we import a bunch of great contacts from Zoom and they're on the wrong account.
Also, I've been using Zoom for a few months now and haven't been through their on-boarding process. Kinda had to figure everything out for myself. When we first signed on, we were supposed to work out a timeline for sales rep training. Our account rep hasn't responded to my emails and the training never happened. So I just learned the tool and trained them myself. Beware.
Also, I've been using Zoom for a few months now and haven't been through their on-boarding process. Kinda had to figure everything out for myself. When we first signed on, we were supposed to work out a timeline for sales rep training. Our account rep hasn't responded to my emails and the training never happened. So I just learned the tool and trained them myself. Beware.
What problems is the product solving and how is that benefiting you?
We're looking for net new marketing and sales prospects to add to our database. Zoom is providing us with a lot of new leads that we wouldn't have otherwise found. We're also using them for account intelligence and database enhancement. Figuring out if our current database (pre-Zoom) has outdated leads and contacts.
Recommendations to others considering the product:
If you've never implemented a prospecting tool like this, make sure you have a good account rep from Zoom. Otherwise, the set up and use is pretty standard for this kind of tool.
Great for direct dials
What do you like best about the product?
Great for direct dials and finding one off contacts
What do you dislike about the product?
user interface and experience isn't very friendly.
What problems is the product solving and how is that benefiting you?
finding direct phone numbers and emails
Data Validation Tool
What do you like best about the product?
Easy to research and validate contacts. Quite an expansive database albeit not always accurate.
What do you dislike about the product?
Managing multiple users across an enterprise is quite difficult with their credit scheme.
What problems is the product solving and how is that benefiting you?
Data validation and qualification
Great Extension / Plugin Capabilities
What do you like best about the product?
DiscoverOrg integrates seamlessly with our CRM, Salesforce, allowing our team to prospect with ease. Having the extensive amount of information found in DiscoverOrg at your fingertips clearly shows which information matches / does not match between your CRM and their Database. Also, having DiscoverOrg's chrome extension makes viewing organizational structure easy, and is a great reference when evaluating individual companies/departments.
What do you dislike about the product?
When working with smaller companies data is less abundant and fewer prospects have direct phone lines/email addresses listed. Often when using the "Broad Search" feature within the Salesforce extension, I am unable to find what I am looking for and resort to other sources.
What problems is the product solving and how is that benefiting you?
Using both the organizational structure and triggered email alerts for market activity, our sales team has been able to glean valuable information and insight into companies that are making vendor changes. This allows us to enter into a sales conversation in a timely manor.
Recommendations to others considering the product:
Continue to work with your Contacts to increase list size. Packaging options for products are a bit confusing, and the normal package should have a bit more visability into the C-Level Suite.
Great tool to increase production, touches, and organization.
What do you like best about the product?
The best aspect of Tellwise is the ability to see how engaged your prospects are and organize your pipeline. In a role where touches are important, Tellwise has increased my productivity compared to a role when this tool was not available.
What do you dislike about the product?
I dislike if a prospect forwards an email with a link, it appears as if the original recipient of the email opened the email.
What problems is the product solving and how is that benefiting you?
Tellwise provides me with inside on how engaged a prospect is with the content I send. This helps me prioritize prospects based on engagement and allows me to maximize my touches in a day.
Recommendations to others considering the product:
If you are looking to organize your pipeline and increase your knowledge of of engagement with your prospects, Tellwise is a great tool.
Increased productivity with Tellwise
What do you like best about the product?
The calling feature including recorded voicemails has been the best benefit of Tellwise. E-mail templates have also been useful in replacing e-mails that I would previously copy and paste plus I can now see when prospects open the e-mail. Tellwise also provides excellent customer service.
What do you dislike about the product?
Because of formatting, writing one off e-mails can be more time consuming than sending an e-mail from Outlook.
What problems is the product solving and how is that benefiting you?
Tellwise's automation tools have vastly increased my productivity.
Tellwise changed the way I work
What do you like best about the product?
Tellwise makes emailing much much easier for me. Before we integrated Tellwise, I was having to copy and paste emails 1 by 1 and it was extremely time-consuming. The setup is easy and creating new emails templates was a breeze. I just received training on their Salesflow tool and while I have only used it a few times as I am trying to create the most effective salesflow, it has already paid dividends by setting up a few appointments for my AE's.
What do you dislike about the product?
The only thing I had trouble with was importing my company logo into the signature. Once I figured you can drag and drop, then it became really easy.
What problems is the product solving and how is that benefiting you?
Using the Salesflow feature has allowed me to have more time for prospecting leads and finding new opportunities. It also allows me more time with my team members and helping them be more productive. Emailing has never been easier and the ability to mass email leads has made my sales life much more productive. Also, having local presence when using the dialer has allowed me to chat with more leads that otherwise would block my calls. Very helpful!
Easily track client contact history and plan for future outreach
What do you like best about the product?
Tellwise has helped me keep track of who I've contacted and also saved me a huge amount of time with preparing outreach. Queuing up call lists is a huge help when making multiple calls in a row. The easy integration with Salesforce is another bonus.
What do you dislike about the product?
It's could be easier to find the outcome of calls and emails.
What problems is the product solving and how is that benefiting you?
Client engagement has been my biggest use of the software. Lets me easily set up a list and widdle away at who needs to be contacted.
Making sales one step easier
What do you like best about the product?
Tellwise has an easy to follow layout that allows me to explore different customer service and prospecting capabilities. The ability to send personalized emails to a targeted list of prospects and then the ability to track prospect interactions, is a driver of efficiency. Making the most of my sales methodology.
What do you dislike about the product?
There is not much I dislike, and nothing that would keep me form using this tool.
What problems is the product solving and how is that benefiting you?
Organization and time management
Great tool but can be outdated
What do you like best about the product?
It's nice to get direct numbers and emails
What do you dislike about the product?
The information can be very outdated and incorrect
What problems is the product solving and how is that benefiting you?
Finding names for companies to call and reach out to
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