ZoomInfo
ZoomInfoExternal reviews
8,383 reviews
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Business Development/Sales Manager
What do you like best about the product?
Discoverorg's Information on projects and infrastructure i found was the most important feature it offers. I used this to position my complimenting software based around the projects or initiatives the prospect was planning over a given time period.
What do you dislike about the product?
DiscoverOrg does not have any program for individuals. Their minimum program is for 5 users
What problems is the product solving and how is that benefiting you?
Understanding beyond just a contact name and title, what the business is focused on for projects that I can possibly market into the prospect with or for.
Information Overload! For the marketers looking for new avenues.
What do you like best about the product?
The knowledge base I have discovered keeps me sharp throughout the day. Opening up new ideas and avenues of attack!
What do you dislike about the product?
The rabbit hole or knowledge... It's afternoon already?
What problems is the product solving and how is that benefiting you?
Network
Top Sales Acceleration Platform
What do you like best about the product?
I like that it is easy to use and navigate. I'm always using Engage to create sales flow, send emails, or make calls.
What do you dislike about the product?
I would like to see a better integration inside of Gmail.
What problems is the product solving and how is that benefiting you?
My workflow is much more organized by using Engage for things like email templates or sales flows.
Recommendations to others considering the product:
I would recommend this software to other companies trying to track more easily their sales outreach efforts.
Good tool for emailing prospects.
What do you like best about the product?
I like the ability to manage and mass contact prospects in a way that feels very comfortable and personal. A great tool that comes highly recommended. I have used it for about 6 months now so I would definitely advise anyone prospecting to use this tool.
What do you dislike about the product?
I wish it had the ability to embed videos. I have tried to embed a video in my signature and can not do it. Hyperlinking is the only option as of this point right now. So maybe some updates.
What problems is the product solving and how is that benefiting you?
I am solving reaching all my prospects very easily through email templates. I have realized that strategy in prospecting is a huge part of sales development.
Recommendations to others considering the product:
Yes
Great tool for finding direct numbers and email addresses
What do you like best about the product?
Once you download the Chrome extension, ZoomInfo is extremely quick and easy to use. It also provides very accurate information the majority of the time.
What do you dislike about the product?
Sometimes ZoomInfo will pull old email addresses and phone numbers for prospects.
What problems is the product solving and how is that benefiting you?
When I don't have a direct line from provided on my lead list, I can almost always find the direct phone number, email address or both with ZoomInfo.
ZoomInfo - Great leads with direct dials
What do you like best about the product?
I love how ZoomInfo provides direct dial lines for prospects. The new interface looks great and it's easy to use. There's a ton of filters in their search tools to help us find the right contacts at the right accounts. They also display a lot of info about
What do you dislike about the product?
Their Industry categories are a little too broad. You'll get some overlap with other Industry buckets that sometimes don't really make sense. Potentially creates duplicate accounts in SFDC. For example, if the name of an account in SFDC is "Company X" and in ZoomInfo the same company is named "Company X Inc.", it won't detect that the account already exists and create a duplicate. A little frustrating when we import a bunch of great contacts from Zoom and they're on the wrong account.
Also, I've been using Zoom for a few months now and haven't been through their on-boarding process. Kinda had to figure everything out for myself. When we first signed on, we were supposed to work out a timeline for sales rep training. Our account rep hasn't responded to my emails and the training never happened. So I just learned the tool and trained them myself. Beware.
Also, I've been using Zoom for a few months now and haven't been through their on-boarding process. Kinda had to figure everything out for myself. When we first signed on, we were supposed to work out a timeline for sales rep training. Our account rep hasn't responded to my emails and the training never happened. So I just learned the tool and trained them myself. Beware.
What problems is the product solving and how is that benefiting you?
We're looking for net new marketing and sales prospects to add to our database. Zoom is providing us with a lot of new leads that we wouldn't have otherwise found. We're also using them for account intelligence and database enhancement. Figuring out if our current database (pre-Zoom) has outdated leads and contacts.
Recommendations to others considering the product:
If you've never implemented a prospecting tool like this, make sure you have a good account rep from Zoom. Otherwise, the set up and use is pretty standard for this kind of tool.
Great for direct dials
What do you like best about the product?
Great for direct dials and finding one off contacts
What do you dislike about the product?
user interface and experience isn't very friendly.
What problems is the product solving and how is that benefiting you?
finding direct phone numbers and emails
Data Validation Tool
What do you like best about the product?
Easy to research and validate contacts. Quite an expansive database albeit not always accurate.
What do you dislike about the product?
Managing multiple users across an enterprise is quite difficult with their credit scheme.
What problems is the product solving and how is that benefiting you?
Data validation and qualification
Great Extension / Plugin Capabilities
What do you like best about the product?
DiscoverOrg integrates seamlessly with our CRM, Salesforce, allowing our team to prospect with ease. Having the extensive amount of information found in DiscoverOrg at your fingertips clearly shows which information matches / does not match between your CRM and their Database. Also, having DiscoverOrg's chrome extension makes viewing organizational structure easy, and is a great reference when evaluating individual companies/departments.
What do you dislike about the product?
When working with smaller companies data is less abundant and fewer prospects have direct phone lines/email addresses listed. Often when using the "Broad Search" feature within the Salesforce extension, I am unable to find what I am looking for and resort to other sources.
What problems is the product solving and how is that benefiting you?
Using both the organizational structure and triggered email alerts for market activity, our sales team has been able to glean valuable information and insight into companies that are making vendor changes. This allows us to enter into a sales conversation in a timely manor.
Recommendations to others considering the product:
Continue to work with your Contacts to increase list size. Packaging options for products are a bit confusing, and the normal package should have a bit more visability into the C-Level Suite.
Great tool to increase production, touches, and organization.
What do you like best about the product?
The best aspect of Tellwise is the ability to see how engaged your prospects are and organize your pipeline. In a role where touches are important, Tellwise has increased my productivity compared to a role when this tool was not available.
What do you dislike about the product?
I dislike if a prospect forwards an email with a link, it appears as if the original recipient of the email opened the email.
What problems is the product solving and how is that benefiting you?
Tellwise provides me with inside on how engaged a prospect is with the content I send. This helps me prioritize prospects based on engagement and allows me to maximize my touches in a day.
Recommendations to others considering the product:
If you are looking to organize your pipeline and increase your knowledge of of engagement with your prospects, Tellwise is a great tool.
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