ZoomInfo
ZoomInfoExternal reviews
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Very effective prospecting tool
What do you like best about the product?
I LOVE the intent feature. It is an extremely user friendly tool that generates prospects based off of AI that are likely to be open to conversations. The news feed feature is amazing...funneling companies and leads to the homepage based off of activity. also LOVE the extension. Makes prospecting much easier! I LIVE in zoominfo!
What do you dislike about the product?
Sometimes the company size is off and location is off.
I would like to be able to search with zip code range.
I would like to be able to search with zip code range.
What problems is the product solving and how is that benefiting you?
I am finding the correct contacts with accurate contact information. Scoops and insights are invaluable updates that help me craft prospecting e-mails and make more informed cold calls.
Solid source of contact info
What do you like best about the product?
The platform is intuitive and easy to use.
What do you dislike about the product?
The platform lacks alot of the information that would be helpful to contact the prospects we want to reach.
What problems is the product solving and how is that benefiting you?
The biggest problem we're able to solve is updating stale contact info.
Recommendations to others considering the product:
No platform is going to be 100% complete with all the info you need, however ZoomInfo does a solid job at providing quality data.
Awesome tool for insights
What do you like best about the product?
Getting an understanding of the org structures and key contacts that can be truly helpful for your business. Especially after the merger of DiscoverOrg and Zoominfo the quality seems to have improved significantly with the UX.
What do you dislike about the product?
Pricing structure: I feel it is a little complicated segregating by Geos, by Orgs and all... Other than that - none that I can think of as far as the tool is concerned.
What problems is the product solving and how is that benefiting you?
Huge help for our inside sales team to do a better job in reaching out to the right contacts within an organization. Some of the intent tools also help analyze the priorities of our customers at any given moment.
G2 Zoominfo Review
What do you like best about the product?
The elite edition provides such granular data that I haven't been able to uncover using other platforms.
What do you dislike about the product?
Access to product roadmap. Understanding of where the product is headed and how it affects our future use.
What problems is the product solving and how is that benefiting you?
Reps are using the platform to get wider into their accounts helping to unlock more regional opportunities.
Recommendations to others considering the product:
Be sure to develop a relationship with your CSM. They are very helpful in unlocking the full feature / functionality of the tool. Attend all webinars and certify yourself and others.
Very effective means of acquiring contacts!
What do you like best about the product?
Ability to find contacts in select industries.
What do you dislike about the product?
Sometimes getting obsolete contact information.
What problems is the product solving and how is that benefiting you?
Am able to find meaningful contact information.
Great Tool!
What do you like best about the product?
I love the detailed information and ease of use
What do you dislike about the product?
I do not like how every once in a while you get outdated information
What problems is the product solving and how is that benefiting you?
Ease of access to companies and employees, searches that provide leads you possibly wouldn't have found elsewhere
Recommendations to others considering the product:
Cross reference contacts and their positions on LinkedIn before reaching out to customer.
Great tool for prospecting
What do you like best about the product?
Most info is accurate and up to date. The interface is easy to understand and use.
What do you dislike about the product?
Sometimes data is out of date or inaccurate and when you send a suggestion it may take time to get it corrected.
What problems is the product solving and how is that benefiting you?
It lets me prospect quickly and get the information I need to best find customers for my software.
ZoomInfo has been a useful resource!
What do you like best about the product?
The intent tab that shares insights on contacts
What do you dislike about the product?
As useful as it is, some contacts can be out dated. Sometimes to double check I would need to look on LinkedIn to see if they are still with the company
What problems is the product solving and how is that benefiting you?
It's been very helpful with sourcing contacts and narrowing down what topics to reach out with
Recommendations to others considering the product:
Its a great tool with alot of insights.
Engagement, demonstration, negotiation, and onboarding process all very smooth! Highly satisfied
What do you like best about the product?
The onboarding experience at ZoomInfo with Anna Rovins was very helpful. She answered all of my questions and pointed me to resources when she did not have a complete answer. We were able to follow all the steps of the onboarding plan and have the next 30 days mapped out. Our Account Executive Jason Mercer was also very helpful and patient as we discussed internally on the ZoomInfo purchase. I also needed support in getting our trial of the "Intent" feature to be activated, and all it took was one email. The whole team involved in our acquisition and onboarding so far have been stellar!
What do you dislike about the product?
Cell numbers not automatically exported in csv file - I thought it would be. There might be a way to export this in bulk, or perhaps that is a violation of data privacy, so maybe that's why. Another potential improvement is having the credits roll over. We have 1000 credits/seat/month and there may be times when we do not use up all of these credits. Having these roll over to the next month will be very helpful. Additionally, all credits are reset at 12AM PST, it would be great if it was reset at the local time.
What problems is the product solving and how is that benefiting you?
Researching contacts for our B2B business was very inefficient before we had ZoomInfo. It could take a few days or even weeks to get a completed list with verified cell phone numbers. Now it takes about an hour to do research on Zoom, and upload the data into our CRM. The Intent feature is also very useful since we are a B2B company that wants to get in touch with decision makers immediately. This efficiency and increased time to conversation and potential sales realization is incredibly helpful and valuable for our team.
Recommendations to others considering the product:
Evaluate your current lead generation and research tools and find out how much time and money it takes for you to generate one lead currently. Compare the time and cost with using ZoomInfo. This calculation made the decision much easier for our leadership team.
ZoomInfo helps us with the "Who to Call" and "What to Say".
What do you like best about the product?
ZoomInfo Intent shows who is interested.
What do you dislike about the product?
Nothing - the UI is very powerful & easy.
What problems is the product solving and how is that benefiting you?
ZoomInfo Intent shows us who is looking for solutions like ours - we then research similar companies in ZoomInfo and download the relevant contacts at this expanded list of companies to expand our prospect database of contacts who are likely (by the Intent data) to be interested in our solution. We then use our SalesTalk AI engine to generate specific (RELEVANT) emails and call opening statements using AI to mine all the company and contact data, i.e. Industry, Company size, Technology Stack, Titles, etc.) so we will be immediately RELEVANT when we reach out to the ZoomInfo identified prospects. ZoomInfo's WebSights shows us many companies who anonymously visited our website. WebSights even shows how often they visited our website as a signal of who we should reach out to first through researching the contacts using the ZoomInfo Contact data for those companies.
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